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75 Dimocratias Avenue, Heraklio Town, 71306, Greece – Show map
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27 properties in Heraklio Town
Including hotels, apartments, villas and more.
565 verified reviews
They speak your language
Galaxy Iraklio Hotel's staff speaks: Italian, French, Spanish, English, Greek, German
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Bicycle Rental
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Internet via modem is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Designated Smoking Area
Italian, French, Spanish, English, Greek, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All children from 5 to 14 year are charged 50 % of the room stay per night per person for extra beds.
All older children or adults are charged 70 % of the room stay per night per person for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 565 reviews
Value for money
Show reviews from:
The recently renovated Aquila Atlantis Hotel, close to the Archaeological Museum, features a spectacular view of the harbor.
Score from 336 reviews Excellent
Across from the old city harbor, the Lato Boutique Hotel features a rooftop restaurant-bar overlooking Heraklion's Venetian Fortress.
Score from 1078 reviews Excellent
Kronos Hotel is conveniently located 215 yards from the center of Heraklion and just under half a mile from the port. It has accommodations with a private balcony and a bar.
Score from 1082 reviews Very good
Within 325 ft from the center of the city, the Kastro Hotel is well-situated for exploring the ancient sites of Heraklion. It has spacious, air-conditioned rooms with breakfast included in the rate.
Score from 1264 reviews Excellent
Helpful staff at reception Excellent breakfast. The management of the dinning room was very efficient. No smoking rules were enforced Mattress in the room excellent The hotel is situated a10 minute walk from the centre of town
We had a room facing the main street which was a bit noisy because we sleep with an open window. If noise bothers you, ask for a room facing the swiming pool
Good hotel within walking distance of the Old Town Close to bus stop to go to the Palace of Knossos. We took the half board option offered by the hotel and thought it to be good value. Good breakfast. Concierge and reception staff helpful. The room was comfortable - a very pleasant stay.
I cannot remember anything negative about the hotel.
Good clean hotel. Friendly people
Staff was knowledgable and friendly. Breakfast was delicious with an abundance of choices. Room was quiet and comfortable.
Queen bed was 2 singles pushed together with separate bedding on each
The general atmosphere was one of relaxed sophistication at a price that you can afford. The rooms were spacious with adequate wardrobe facilities and a well equipped bathroom. A 10-15 stroll takes you down into the centre of Heraklion, close enough to be useful but far enough away to not cause any bother.
Our only negative point is that the service was a little on the slow side in the bar/restaurant but this was not to the point of rudeness, more I believe, so that you do not feel rushed.
great staff very friendly to children great restaurant
Had a pool and gym with runners that was easy to access . The staff were very friendly and the buffet breakfast was good quality.
wifi was intermittent during peak periods. Smell of smoke on a non-smoking floor
Parking service. rooms. breakfast. stuf service
location, far from the center
Best breakfast ever. Large variety. Everything fresh.
No wi-if in room
Excellent hotel. Good efficient friendly staff. Comfy bed. Good air conditioning. The breakfast was first class.
Nothing really. The balcony is small. Not really for sitting on.
From the minute we walked in the staff was incredibly friendly and accommodating. They saw that it was my birthday and arranged for an entire cake to be brought up to our room, compliments of the hotel. The room itself was spacious, clean and comfortable. We had dinner in their lounge restaurant outside by the pool and had one of the best meals of our vacation. Most, if not all, of the food was locally sourced and deliciously prepared. The hotel even gave us a free bottle of local Cretan wine with the purchase of our meals. The waitstaff was friendly, knowledgeable, and helpful without being overbearing. We loved this hotel so much that we came back a few days later to enjoy lunch at the same restaurant. Overall, it was a wonderful experience.
The hotel's location within the city was a little difficult to drive to, so I would suggest taking a taxi.
good facility, relative convenient location
room is small, not much space between the bed and wall
Breakfast buffet was excellent. Featured a table of local Cretan food and drinks. Pool was nice. Staff was friendly and helpful. Provided us with information about the city and places to eat. Happy hour featuring a free drink and snack was a nice surprise. No problem checking us in early.
Absolutely everything from location to food to the wonderful pool
Our room was not cleaned on 2 occasions although we were out most of the morning and only in our room for a mid-day siesta. There was plenty of time to do the room
Room was spacious and very clean. The shower and tub were amazing. The breakfast was the best we have had in 10 years at a hotel!!! The staff was very friendly and attentive and addressed every need we had.
We found some delicious Greek sweets and a bottle of red wine in our room. The staff was kind and the restaurant ( good also for vegetarians ) and is open till midnight, perfect if you are just arrived from the airport. Breakfast is huge and tasty and you can have it on a nice terrace around the swimming pool. The room are bigs and nice equipped. Outside the hotel there is a lovely and sweet cat !
Nothing to mention
Price was fine for what we get. Big and confortable bed.
1. we were waiting 10 minutes for check in, because receptionist spoke one the phone with another guest, it wasn't his fault, but they should have (is a 5 stars hotel) another receptionist just for a case like this 2. Floor in the bathroom was dirty
Great staff good rooms great breakfast
Not sure why some reviewers don't believe this hotel is worthy of 5* - very sleek and modern inside, lots of complimentary items including wine, water and sweets in the room, a good size swimming pool, access to a small gym with excellent treadmills and very attentive, knowledgeable and helpful staff - Heraklion was my first stop in Crete and I didn't know much about the trip and one member of staff gave me tips on where to go, printing bus timetables etc. My room was very comfortably furnished, soundproofed and I had the best night's sleep in a very comfortable bed. I was even allowed to check in early at 11am as my room was already ready. Wifi sometimes intermittent but not a problem really - I was able to book all the rest of my trip from the hotel. And the breakfast was fantastic - lots of variety including traditional Cretan products, lots of healthy options and coffees made to order.
The breakfast buffet was excellent The staff very courteous and very helpful. Clean and cheerful
- Service - cleanness - comfortable beds - breakfast - pool - fitness - free water and raki
- Internet - smell from the A/C - room size - location - wellness area - early breakfast offer
Convenient for Airport. Staff are outstanding. Extremely friendly, professional, multi-lingual and nothing is too much trouble for them. Rooms AND beds extremely comfortable. Lovely Pool area and because of location - shadow /shade can be accessed as required. **NB our first visit was two years ago following an accident, where a family member was admitted to the Venizeleio General Hospital. The Galaxy is also extremely convenient for that! - Although the circumstances were very distressing the Galaxy was an "Oasis" for us, and the staff were extremely kind to us at that time, making arrangements for us, helping with local authorities, and making sure that everything ran smoothly.
We liked everything about the Galaxy our needs were met perfectly - but please note - The Galaxy is perfectly situated in Heraklion town - for Airport, Port, Knossos, General Hospital etc, but it is a City Hotel and you will not wake up to the sound of waves lapping on the shore. Suggest if you are searching for idyllic beaches and village life - stay at the Galaxy on arrival as we did to start off our holiday in style and comfort, and before departure from Crete.
The friendliness of all of the staff, without exception. We also enjoyed very much the accomplished duo who accompanied our evening meal. The recepion staff and the porter were most helpful - and patient with our modest efforts in Greek...
It was only one night... We didn't find anything to complain about.
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