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75 Dimocratias Avenue, Heraklio Town, 71306, Greece – Show map
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27 properties in Heraklio Town
Including hotels, apartments, villas and more.
510 verified reviews
We speak your language
Galaxy Iraklio Hotel's staff speaks: Italian, French, Spanish, English, Greek, German
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Bicycle Rental
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Free! Internet via modem is available in the hotel rooms and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Designated Smoking Area
Italian, French, Spanish, English, Greek, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All children from 5 to 14 year are charged EUR 10 per person per night for extra beds.
All older children or adults are charged 70 % of the room stay per night per person for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Galaxy Iraklio Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 510 reviews
Value for money
Show reviews from:
The Atlantis Hotel situated close to the archeological museum and Commanding a spectacular view of the harbor.
Score from 220 reviews Excellent
Just a short walk from Heraklion center and the sandy beach, Atrion offers elegant accommodations with free Internet access. It has a restaurant and is a just few feet from Heraklion’s busy promenade....
Score from 601 reviews Very good
This centrally located Heraklion hotel offers spacious rooms, most with views over the sea. Free Wi-Fi is offered throughout. Irini Hotel is 4 km from Nikos Kazantzakis Airport.
Score from 326 reviews Good
Across from the old city harbor, the Lato Boutique Hotel features a rooftop restaurant-bar overlooking Heraklion's Venetian Fortress.
Score from 1013 reviews Excellent
Convenient for Airport. Staff are outstanding. Extremely friendly, professional, multi-lingual and nothing is too much trouble for them. Rooms AND beds extremely comfortable. Lovely Pool area and because of location - shadow /shade can be accessed as required. **NB our first visit was two years ago following an accident, where a family member was admitted to the Venizeleio General Hospital. The Galaxy is also extremely convenient for that! - Although the circumstances were very distressing the Galaxy was an "Oasis" for us, and the staff were extremely kind to us at that time, making arrangements for us, helping with local authorities, and making sure that everything ran smoothly.
We liked everything about the Galaxy our needs were met perfectly - but please note - The Galaxy is perfectly situated in Heraklion town - for Airport, Port, Knossos, General Hospital etc, but it is a City Hotel and you will not wake up to the sound of waves lapping on the shore. Suggest if you are searching for idyllic beaches and village life - stay at the Galaxy on arrival as we did to start off our holiday in style and comfort, and before departure from Crete.
Great location; perfect for visiting Knossos. Lovely pool, though a little tight for sunbed space. Efficient staff.
Very friendly staff.
Poor internet connection on top floors.
Lovely hotel, staff couldn't have been more helpful
Further out than we expected
Staff went out of their way to assist with everything during this stay.
Everything is perfect: the location, the comfort of the room, the glorious breakfast, the staff. In a city that did not seem that pleasant to us, compared to the other destinations of the island, we considered this hotel as a pleasant and welcome retreat
Comfy big bed Attention to detail everywhere in comfort and design Amazingly presented and tasting food Relaxed atmosphere Super fast and reliable wi-fi Good gym equipment
great staff and very nice and helpful.
smoke smell in hallway
room was baby friendly, nice breakfast superb location in the city, staff is definetely a plus...
Professional staff, excellent services, very kind people!! I would definitely go back next summer.
Convienient for the city and cultural sights
The triple superior room I have booked was much smaller than the photo appeared on booking.com
Staff were excellent. We returned to Galaxy on our last day in Crete just to have lunch there. First hotel's restaurant that made us want to return to, and we had a relaxing nice time again.
They could not do enough for us . The facilities are excellent. Breakfast was outstanding.
Pool is small and there were not enough sunbeds.
Staff, breakfast, restaurant
Sleep quality, wellness area
Only 15min from the centre of town, clean comfortable rooms, friendly helpful staff, wide range of foods for breakfast including some Cretan specialties, good pool, AC in rooms (Crete is HOT)
Wi-fi was a little shaky sometimes. Double bed was 2 singles together that tended to slip apart. But nothing important was any problem at all.
The staff were friendly and always available to assist in any way. They were always helpful. The location is excellent and the facilities are great. The rooms are comfortable and the breakfast was good.
Everything was excellent
It was my first time that I have been to Heraklion. The hotel's location was convenient as it is within the city center. I liked the hospitality of the staff and specialy the front desk people. The breakfast had different variety of food. My family and I enjoyed very much our stay.
The size of the room. The cleanliness of the doorways carpet. Being away from the sea.
Loved the swimming pool, great service, breakfast - so good we cancelled a reservation somewhere else and came back a second time.
Included breakfast, free wifi, great food at both restaurants, live music on Friday night at the restaurant by the pool. Friendly attitude and excellent service from the staff. The complimentary watar, raki and sweets was a nice touch.
Wifi access disconnects every time your device's screen times out (turns off). The buffet breakfast was very limited. I am gluten-intolerant, I don't eat pork and I try to avoid dairy. So my options were extremely limited. Apparently, Greece has its own standards for awarding stars to its hotels. In the USA, this would be a 3-star place, but in Greece it is 4 stars. Disclaimer: We had come from Chania, and went to Hersonissos after Heraklion. While Heraklion has its own charm, we didn't enjoy it as much as other places we visited in Greece. It's an island town, but feels like an inland city, a bit like Athens.
We have travelled a lot and this is hands down one of the best hotels we've stayed at. The service was exemplary. The staff has been trained to treat you like you are very special. From the doorman to the desk staff to the wait staff at breakfast....I cannot say enough. They will even valet your car free of charge if you cannot find a spot around the hotel to park. The included breakfast buffet was phenomenal. Not only were there typical breakfast foods, but also fresh tomatoes, cucumbers and olive oil, fresh bread and specific Cretan items. Also, the location is perfect because its not in the middle of the kentro so you are not in the middle of the hustle and bustle....yet you are still walking distance from the center. This hotel deserves 6 stars!!!! We will definitely be back!!
Galaxy was for us the perfect hotel. Objective was to experience optimal relaxation on business hotel level. In that regard, Galaxy is the only option. Good atmosphere, great staff, great breakfast. The pool was really clean, Lounge was relaxed. From there on you can rent a car and see the island, visit beaches etc. The main street is not too busy, a lot of nice restaurants. City center is very nearby. Galaxy is for us the best and only option in the future.
Wifi is a bit wobbly, my advice is to get it fixed. Cleaning liquid smells a bit odd. In high season, a bit more pool chairs would be better.
Room sizes are too small!!!
The staff were all very friendly and efficient. The bed was very comfortable in the room.
There was no bath in our room. It was quite a narrow space between the desk and the bed in the bedroom to pass through.
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