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Recently booked in Rhodes Town
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Review score
Score from 38 reviews
This beachfront hotel enjoys a privileged location, just a 15-minute walk outside Rhodes’ historic district. Guests enjoy 3 swimming pools, sports facilities and luxurious rooms with views of the grounds or sea. The Mitsis Grand Hotel’s rooms are air conditioned and feature a spacious bathroom with bathtub and satellite TV with international channels. They are decorated in warm colors and feature elegant wooden furniture. Most rooms offer a breathtaking view of the sea. Guests of the Grand Hotel Rhodes can enjoy the 2 outdoor sea-water swimming pools and the pebbled beach in front of the hotel. Sun beds & umbrellas are at the guests' disposal by the pool. The Grand’s dining pallet includes a Chinese and an Italian restaurant. Fine cuisine is proposed at the Castellania, while the Acandia offers extensive buffet selections. Refreshments and cocktails, as well as grilled specialties are served at the Naiades Café Snack Bar. A bridge room, fitness center, as well as a floodlit tennis court are available. More exciting activities, such as windsurfing, and catamaran sailing are available at the nearby water-sports center. Meanwhile, children can play safely in the playground or kids pool. Hotel Rooms: 400, Hotel Chain: Mitsis Hotels.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Grounds, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Family Rooms, Elevator, Safe, Soundproof Rooms, Heating, Baggage Storage, Stores in Hotel, All Spaces Non-Smoking (Public and Private), Air Conditioning, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Sun Terrace ActivitiesTennis Court, Sauna, Fitness Center, Massage, Turkish/Steam Bath, Outdoor Swimming Pool, Outdoor Swimming Pool (seasonal), Indoor Swimming Pool (seasonal) ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Honeymoon Suite, Currency Exchange, Souvenir/Gift Shop, Bicycle Rental, Packed Lunches, Car Rental, Fax/Photocopying, On-Site Water Sports Facilities
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Total Hotel Score:6.4
Based on 38 reviews Guest reviews are written by our customers after their stay at Mitsis Grand Hotel. |
Score breakdown
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Miquel
Solo traveler
brussels,
Belgium
September 5, 2011
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(1) location - 20 meters far from the beach and 12 minutes by foot to the tourist information office (entrance to Rhodes old town); (2) breakfast and dinner buffets - varied, copious and healthy (lots of salads, fruits and veggies); (3) room - large, clean, thick curtains and silent air conditionning (very important items for sleeping time); (4) bathroom - large and well equipped; (5) three pools - large, sea water; (6) staff - kind ... but overloaded (selfishness of some customers does not help them). Outside this assessment, I want to say that I suffered overbooking the first night (and was transferred to another hotel); the staff "compensated" this inconvenience with free acces to the dinner buffet during my whole stay (it sounds reasonable, fair, honest, etc ... but, mmm, not all the hotels would do the same in that situation). Some minor things should in my opinion be "reviewed" by the hotel management ... in order to have an "effective" 5.0 star place: (1) TV offer - old set and only 12 programmes; (2) chair and single sofa in my room were old and too used; (3) some days ... I had doubts about the effectiveness of the depuration system in the pools. In any case, I fully recommend this hotel and I am quite surprised by the "relatively low" marks that it has in booking.com; my proposal of the overall assessment to booking.com for my stay is arround 9,5.
4 out of 4 people found this review helpful, did you?
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9.6 |
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Ennio
Solo traveler
Roma,
Italy
August 15, 2011
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Location,buiding,breakfast Very small bedroom with low,unconfortable bed, one small,hard pillow.It was a single room,not a double,as you mention. Not great care for bathroom. Everything was very basic,not a pencil, not a tissue paper,not a piece of paper to write a note.Staff efficient but never a smile! Lot of patience to get some coffe at breakfast
2 out of 5 people found this review helpful, did you?
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4.6 |
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Mircea
Young couple
Galati,
Romania
April 25, 2012
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Nothing. I lost time and money.
0 out of 1 people found this review helpful, did you?
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2.9 |
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Halil
Family with young children
Antalya,
Turkey
April 22, 2012
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We liked only the location The hotel looks very old and is dirty in general. The building needs very urgent and serious renovation. The reception area looks OK but especially the corridor floor is dirty. We also didn't like the over crowded breakfast restaurant. We stayed 5 nighs but had breakfast there only once.
0 out of 1 people found this review helpful, did you?
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4.6 |
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Maria
Solo traveler
ACHARNAI,
Greece
August 29, 2011
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It is a nice hotel near the city combines everything I have stayed twice in this hotel and both times did not give me the room (view) I have booked. And of course it depends on the availability whether they can change it or not!.
1 out of 1 people found this review helpful, did you?
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10 |
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Amnon
Family with young children
yoqneam,
Israel
May 27, 2012
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במלון ריחות זוועתיים, של עובש וביוב
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4.2 |
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Mikhail
Young couple
Moscow,
Russia
April 21, 2012
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достойный отель за эти деньги! хорошая и разнообразная еда. богатые завтраки. бесплатный wi-fi в лобби. удачное расположение на побережье, пляж галечный через дорогу. старый город в 10 минутах пешком. рядом с отелем масса магазинчиков со всем необходимым и греческих таверн любой ценовой категории, от дорогих до самых демократичных! хороший отель для отпуска на о. родос. отель старый и в номерах необходимо обновить телевизоры и мебель. небольшие по размеру бассейны. напитки в баре "все включено" очень из кого качества. наше мнение питание максимум полупансион. в остальном хорошее соотношение цена/качество!
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7.9 |
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Massimo
Family with young children
olbia,
Italy
October 6, 2011
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L'hotel è un 5 stelle di vecchia concezione (del 1963) e, anche se ristrutturato recentemente, non raggiunge l'appeal degli alberghi moderni. Non per questo non possiamo definirlo un bellissimo albergo, in cui gli spazi comuni sono strepitosi, il cibo è vario e di buona qualità e le stanze, anche se non arrederei così casa mia, sono comunque accoglienti e pulite. La posizione è ottima ed il prezzo è più basso di un 4 stelle. Consigliatissimo.
2 out of 2 people found this review helpful, did you?
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9.6 |
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Yasar
Group of friends
istanbul,
Turkey
September 6, 2011
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şehir merkezine ve restoran bölgesine yakınlığı tuvalet lavabo havalandırması yok, otel mutfağının bütün kokusu ön taraftan balkonlara gelmekte
0 out of 1 people found this review helpful, did you?
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5 |
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Yasar
Group of friends
istanbul,
Turkey
September 5, 2011
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banyolarda havalandırma yok, çok kötü. restoran mutfağının bacasından çıkan kokular balkona gelmekte. balkon da oturmak mümkün değil. transfer hizmeti vermemekte.
0 out of 1 people found this review helpful, did you?
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5 |
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Yasar
Group of friends
istanbul,
Turkey
September 5, 2011
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şehire ve restoranlara olan yakınlığı avantaj banyolarda havalandırma yok, koku yatak odasına gelmekte restoran mutfağının bacası odaların balkonlarına gelmekte, yemek kokusunda balkonda oturmak mümkün değil. muhteşem bir manzara , fakat çok kötü bir koku.
0 out of 1 people found this review helpful, did you?
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5.4 |
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Ηλιασ
Mature couple
ΕΛΕΥΣΙΝΑ,
Greece
August 31, 2011
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η τοποθεσια η μαζικη εστιαση και η αναμονη για ενα τραπεζι ελευθερο
1 out of 1 people found this review helpful, did you?
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4.6 |
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Stephane
Young couple
vincennes,
France
August 26, 2011
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J'ai aimé la proximité de la plage et l'emplacement proche de la vieille ville (1 km). J'ai aimé également le confort des chambres. Le coté Usine, avec beaucoup de monde et notamment autour de la piscine et dans la salle de petit déjeuner. Le service n'est pas à la hauteur d'un cinq étoiles. L'hôtel est également vétuste et desuet. Le système de fermeture des porte de chambre fonctionnait très mal. La salle de gym est minuscule et le prix exhorbitant. Ce n'est pas justifié et ce service devrait être inclu dans le prix de base.
1 out of 1 people found this review helpful, did you?
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6.3 |
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Marc
Family with older children
HOMECOURT,
France
August 12, 2011
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La situation . Chambres vetustes .literie inconfortable .
0 out of 2 people found this review helpful, did you?
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7.1 |
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Jenny
Family with young children
Uttran,
Sweden
July 13, 2011
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Hotellet låg fint vid stranden och hade två trevliga utomhuspooler. Personalen i barer och serveringar jobbar hårt och är väldigt service minded. Hotellet lever inte upp till sina 5 stjärnor, jag skulle högst sätta 3+ ev 4. Det är i behov av en rejäl uppfräshning. Sängarna tycker man borde hålla en högre standard på ett sådant hotell. Receptionens personal skulle inte må dåligt av att vara lite trevligare.
0 out of 1 people found this review helpful, did you?
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6.7 |
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Angelica
Group of friends
Falun,
Sweden
June 7, 2011
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Bra läge i Rhodos stad. Jättebra, stor frukostbuffé. Poolområdena var fina, men vattnet var saltat och hemskt kallt. Trevlig utsikt från balkongen, förutsatt att man får balkong mot havet. Rummen! Vårt sällskap delade på två rum och båda var lika hemska. Ingen ordentlig säng, bara en sängstomme utan bäddmadrass! Man låg rakt på fjädrarna och vaknade flera gånger varje natt för att man hade ont. Droppande och högljudd AC som inte fungerar bra, icke fungerande kylskåp, ingen ventilation i badrummet (luktade avlopp där inne). Vår tv var på ca 12" och hade dålig mottagning. Allt var snett och vint och fallfärdigt. Korridoren och hissen höll samma kvalitet (använde hissen när vi anlände, vågade inte sen). En del i personalen var otrevliga. De har ingen ordentlig bagageförvaring. De tar 25 euro extra per vecka för att man ska få använda rummets värdebox.
2 out of 2 people found this review helpful, did you?
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4.6 |
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Vincenza
Solo traveler
Bruxelles,
Belgium
June 6, 2011
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La situation géographique de l'hôtel. Très bel hôtel. Au matin, réveiller par les portes qui claques
1 out of 1 people found this review helpful, did you?
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9.6 |
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Antonio
Mature couple
IGLESIAS,
Italy
May 23, 2011
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La cucina internazionale e la zona relax spazio piscine. Non parlano italiano.
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7.5 |
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Aldo
Mature couple
GENOVA,
Italy
May 16, 2011
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Gran bell’hotel con imponente aspetto quando si arriva. Ottimi i dolci. Hotel gestito in economia: personale insufficiente in sala da pranzo, tovaglioli di carta a cena, scarsa carta dei vini, lenzuola corte che non coprono tutto il materasso.
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7.1 |
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Simonetta
Group of friends
San Giovanni Lupatoto - VERONA -,
Italy
May 10, 2011
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La posizione sul mare e a pochi minuti dal centro Non è assolutamente all'altezza delle sue 5 stelle. Appena arrivati ci hanno chiesto di saldare il conto. Poi ad una banale richiesta di una bilancia,dopo due ore di continui spostamenti, ci hanno risposto che non era un problema loro e in malo modo ci hanno liquidato. La direzione non è assolutamente in grado di gestire un Hotel di lusso.
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3.3 |
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Antonio
Mature couple
Palermo,
Italy
May 3, 2011
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Voglio esprimere la mia totale soddisfazione per il soggiorno trascorso. Ottima la posizione , l'accoglienza ed il servizio in generale .Particolarmente soddisfatto per la cucina , sia a colazione che a cena con varietà di pietanze , ottima qualità e servizio impeccabile. Ci tornerei Alcune zone sono in ristrutturazione e ogni tanto si avvere qualche rumore . Lievi odori di cucina in piscina
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7.5 |
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Elisabeth
Family with young children
Paris,
France
April 26, 2011
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La chambre donnait sur les cuisines. Impossible d'ouvrir la fenêtre. Personnel d'accueil peu aimable.
0 out of 1 people found this review helpful, did you?
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6.3 |
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Paola
Group of friends
milano,
Italy
March 30, 2011
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buffet fantastico, gentilezza staff e posizione meravigliosa, ottimo rapporto qualità prezzo poco parcheggio all'esterno, e pulizia camera non eccellente.
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7.9 |
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Fabio
Young couple
Bolzano,
Italy
March 29, 2011
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vicinanza al centro
0 out of 1 people found this review helpful, did you?
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4.6 |
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Anonymous
Solo traveler
Germany
April 26, 2011
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Viel Platz am Pool, viele Liegestühle Betrieb zu hektisch und gestresst, Schlacht beim Frühstück, kein gutes Publikum
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6.7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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