Hermes Hotel  

The staff were superb. We were in Athens on the day of a major strike/protest demonstration. The guest relations person who is available in the breakfast room every morning, helped guests plan their day so as to avoid any problems. Rooms were very clean with adequate space. Tea and coffee is available in the lobby all day. Breakfast is plentiful with good choices. Front desk people were kind and helpful.

The hotel doesn't have a rooftop view of the Acropolis, but their sister hotel, the Plaka, does and one can access their rooftop and bar. Perhaps because they don't have this facility, the hotel tries harder in other ways.

One of the best services at this hotel is the very pleasant, multi- lingual person who is in the breakfast room. She talks to every one and answers questions that you might ordinarily have to wait at the front desk to ask about almost anything which is very helpful these days when Athens is having constant strikes and protests in that area. The location is right in the center on a quiet street so there is minimal street noise and you can walk anywhere or take the Metro easily.

Too bad the WiFi is not free.

Excellent location; very hospitable and helplful staff. Free internet. Very good breakfast, buffet

Centrally located close to Syntagma Square/shops, about 5 mins walk. Many restaurants nearby. We took a tripple room which has simple, modern look and feel room. Comfortable beds, clean and quite. Given the price compare to other hotels around, I really enjoy the hotel. One female staff was kind enough to talk to all guests during breakfast to ensure all were satisfied and answered their inquiries on places around Athens. Very appreciated gesture.

The lift is small

We had a great stay at the Hermes Hotel - the common areas were nicely decorated in a contemporary style and the rooms - although small - were clean and comfortable. Breakfast was delicious. Best of all, the hotel staff was warm and welcoming. We especially appreciated the help we received regarding restaurants and other places of interest from Angela, the guest relations representative. We will stay at the Hermes Hotel again!

Very friendly staff, comfortable room, excellent location

The staff hospitality as well as the hotel location are a big plus for this hotel. Also the cleanness and the quality/price ratio were very good. Although being located right in the heart of Plaka, with its noisy streets, my room was perfectly quiet with good noise insulation.

I would only point out one minor issue which is that the room cleaning personel should sometimes pay more caution in no chatting that much while they are performing their work, because although some rooms are already free and ready for cleaning and maintenance, on the rooms next door there may still be guests needing to rest from a tiring journey or even a hard night before.

Extremely nice and helpful personnel. Excellent bedding. Bathrooms very small but quite ingeniously organised. The location was optimal for us in a walking distance of everything, in a safe area.

I liked the location and its helpful staff very much. I liked the fact that there was coffee/tea and biscuit service every day at the lobby - which you don't see anywhere else around the world. The hotel and toilets were very clean - which is a must. A strong recommendation from my side.

I didn't like the fact that the balcony was very, very small and the roof view was a negative.

Location,breakfast,small roof terrasse

Obstructed view on the roof terrasse, very small elevator, not as nice as the novotel but the location makes the difference.

Good size rooms, clean, good facilities and location was great for Athens shopping/exploring.

Nothing, it was fine. Although book your taxi as it is 40 mins to the airport.

Location, the girl every morning asking for how she could help us throught the day

Very small room, breakfast poor, internet charges even using the wifi !!!!!,noizy exaust fan at wc

Clean, friendly staff, great location. Was a good value for the money. Would stay here again.