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Theotokopoulou 22, Heraklio Town, 71202, Greece – Show map
Excellent location – rated 9/10! (score from 1098 reviews)
Rated by guests after their stay at Kastro Hotel.
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6 Reasons to Choose Kastro Hotel
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27 properties in Heraklio Town
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1098 verified reviews
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Kastro Hotel's staff speak: English, Greek, German
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Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 6 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Dry Cleaning, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Soundproof Rooms
English, Greek, German
From 12:30 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All children under 12 years are charged 25 % of the room stay per night for extra beds.
All older children or adults are charged 100 % of the room stay per night per person for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Kastro Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that guests can park their car at the City Center Theotokopoulos Parking for an extra fee.
Based on 1098 reviews
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The comfort of the bed, shower, the good breakfast
The size of the room is small for three beds.
We only had a one night stop over due towering friends the next day Hotel was nice and clean excellent position Wifi was ok Breakfast was good with ample choice of food
No comment on that one
Very comfortable, recently refurbished room. Good location, easy walk to good restaurants. Staff reasonably friendly and helpful. Cool rooftop area with a few seating areas and sun loungers - great place to have a drink at the end of the day!
Breakfast was ok but very busy and seemed understaffed with only one person who was run off their feet!
Very modern, clean, well-designed place.
It was difficult to find
The rooms were very nice and very clean. The beds were so comfortable! A short walk from the port and a short walk to the town center aswell. Breakfast was yummy too!
Only thing was we didn't have our own patio but there was a shared one which was nice enough.
the location friendly staff variety of breakfast
no ventilation in the bathroom poor insulation - noisy at times
Easy to get to, clean and friendly staff. We really enjoyed our room and the WiFi was great. They have an elevator too for those with heavy bags!
Great location, staff was very friendly and helpful, shower was good despite some comments which suggested otherwise, breakfast was adequate and tasty
Centrally located, great view from the balcony, just a short walking distance from the Harbour and the Old Town.
- Close to city center - Clean room - Friendly staff - There was no smoking in the hotel - TV with USB connector for playing music and movies - Good breakfast with good quality honey - Good sound proof balcony doors which kept out the noise of the cars from the nearby street, but we could still faintly hear the planes taking off
- Ashtrays were present in the hallways - The outer door of the balcony had a small opening at the top, so in the morning some sunlight would come in - For some reason they only provided one roll of toilet paper after cleaning the room. We had to ask for an extra one every time.
Location was good , however if you rent a car it is very difficult to find parking .. my room was renovated , comfy bed, air conditioner worked , breakfast was good ...
Location is an advantage and disadvantage , you basically can not park next to the hotel. no patio/garden / or any outdoor area . I was waiting for my customer to pick me up and since if you get in the car to the hotel you basically can not even wait there , I had to stand and wait outside since no place to sit down outside . no water in the minibar
The hotel staff are friendly and helpful.Hotel is close enough to enjoy the hubbub of Iraklion plateia and easy access from port yet remarkably quiet location.Enjoyed a great couple of night's sleep.Excellent value for 3 star accommodation.
That we could not stay any longer
This was the second time I have stayed at the Kastro. Both times the staff have been very helpful and friendly. They have done up the roof garden and it is now a really nice place to hang out and look over the roof tops of the city. The rooms are clean, spacious and have an interesting design. The location is handy for the bus stop, city centre and port. We had an early boat so decided to get a cab to the port (3 minutes) which the hotel staff booked for us. I would recommend this hotel.
Renovated hotel Nice room In front of great place for a drink
Small room Sliding door for bathroom
I expected more friendly staff
The staff were good. Reception extremely efficient.
Small window. No shampoo.
The woman at the reception was nasty. The room was tiny - much smaller than the 17 sq. meters promised. Very basic. For the price we paid we could have done better. parking is a hassle - we left early in the morning and had to leave the money under the door - without exact change, we ended up paying a lot more.
Friendly welcoming staff
good rooms and breakfast good location breakfast is fair
no swimming pool
+ Good location + Good A/C + Friendly staff
- Mediocre breakfast - Not good (but not terrible) Wi-Fi - Hotel felt a bit dated
Lovely staff, nice room and very good location with plenty of restaurants a short walk away.
Staff very friendly and helpful. Nicely appointed rooms.
Kastro is located in the city center, close to the main square of Heraklio. Dissent breakfast and rooms
Not value for money
Everything. Room up to date, amazing breakfast. 2 mins from lions square.. perfect
Really modern, very good breakfast, nice staff, excellent all in all
Parking is DIFFICULT
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