I have to talk about our arrive, it was at midnight about one o'clock,the reception is closed at 23:00 everyday. We've informed them out arrival time, and got theirs confirmation. But when we came, the hotel,the reception , all the doors were closed and nobody was there waiting for us. Wedidn't get any information when will they come to open the door and room for us. We've knocked the door and called them,no respond. And we just waited on the street in front of the gate of the hotel for 40 minutes so helpless until one staff of the hotel came and opened the door without any regret or just something about why so late.
As I said that all the staff are nice only except one bearded man who works in the breakfast room. He is unfriendly never smile and rude. He always refuses our very normal requirement, his interface was always like his boss doesn't like it that way or just he don't want to do it. We stayed there for three nights and he ruined two beautiful breakfasts of us. It's hard to understand why such a beautiful hotel has such a rude breakfast service,is it a joke??? Does this bearded man have any prejudice to some customers?
If you could bear the rude service you can just choose this hotel with perfect location and beautiful see view but very bad service.
The location is good, and the hotel is in the very authentic greek island style, you can see the volcano and sun set right in the hotel.
The ladys work in reception and room service are really nice. They've booked a taxi for our arrive, and cleaned up the room just as we asked.