The hotel has a rule that if you leave your pool chair for 30 min, they will remove your belongings. The policy was not uniformly enforced and the lady that oversees the pool during the day was very rude. We would even let her know that we were going to grab a sandwich at the beach and would be right back, but we felt pressured to return quickly because even a few minutes late resulted in the lose of our chairs, despite other chairs that had not been occupied for hours. I want to stress that this was a single individual and outside of her, the rest of our stay was fantastic. Lunch and dinner is good, but a bit expensive, so we mostly ate at the local restaurants.
The location was great, could easily walk to town and only a few feet from the beach. The hotel is not luxurious, but it is very nice, the grounds are clean, very nice landscaping and a great pool. The kids loved the pool and we liked that there were other families so it was a good environment, not sterile. Except for the lady that overseas the pool during the day, the rest of the staff was incredibly nice, helpful and accommodating. Provided a free shuttle to and from ferry port. Breakfast was really good. Overall, we had a great stay.