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Theotokopoulou 19, Venetian Harbor, Chania Town, 73100, Greece – Show map
Excellent location – rated 9.1/10! (score from 132 reviews)
Rated by guests after their stay at Smaragdi.
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164 properties in Chania Town
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Smaragdi's staff speaks: English, Greek
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WiFi is available in all areas and is free of charge.
Free public parking is available at a location nearby (reservation is not needed).
Heating, Air Conditioning
2:00 PM - 9:00 PM
8:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are allowed on request. No extra charges.
Cards accepted at this property
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Based on 132 reviews
Value for money
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Great location in the heart of the old town but near the car park so easy to drag our luggage up. Our host was amazing! Really kind and helpful calling taxis for us etc. Good WiFi connection despite comments here. Needs restarting from time to time but a good signal.
Room 20 - everyone walks past the door on the stairs which woke me up! Noisy floorboards upstairs too. But I'm super-sensitive. Boyfriend oblivious! Not a big problem.
location was excellent, Georgia was fantastic. Very quirky street
Bed was a little hard
Absolutely pleasant host (a wife and her husband), they give us a bootle of retsina as welcome gift. We had a room with a balcony and a huge bed. A room was clean. There was a cooking equipment in a room, very nice view from a balcony. Really cozy and absolutelly value for money. We stayed only for one night but still room was spacious enough and it was suitable to stay for a longer.
Everything was nice. Maybe it was a little bit noisy in the morning because of tavernas and shops in the street (our balcony was over a street) but it isn't a hotel problem.
No frills accommodation right in the centre of the old town. It was comfortable, clean and very close to lots of bars , restaurants and souvenir shops etc. Not for someone looking for luxury but perfectly adequate and a great price. The man who checked us in was very helpful and friendly.
It's a sweet, bijou apartment which remains cool throughout the day - hardly needed to use the air con. There is also a back door opening onto a quaint and (mostly) quiet little backstreet where we sat occasionally, with a glass of wine, entertained by a huddle of playful kittens going about their business in the warm evening sun. Georgia was pleasant and discreet and always close-by whenever we needed advice. She recommended places to eat, shops and beaches - always with a smile on her face. She even printed off our boarding passes for us. Finally, when we arrived back in the UK, I discovered I'd lost a very valuable item somewhere on my travels. Georgia managed to locate it and has sent it over to me! It may not be high budget luxury but the apartment had all we needed and we were made to feel like VIPs the whole time we were there - and after! Thoroughly recommended!
Internet connection a little temperamental during busy times - (but who wants to go on holiday and spend all day on the internet?)
Very helpful owners. The rooms are in a bustling street in the historical centre of the city
My girlfriend and I really enjoyed our stay. Location was great near beach, convenient stores or restaurants.. In a beautiful street. The staff was very helpful we had no trouble at all during out 4 nights stays.
Internet was failing sometimes but it is ok if you just reboot the router in the hallway. Bathroom little small to what we are used to in Sweden but it seems like this is the standard size in Greece
The location, the very helpful and polite owners it's a value for money hotel at one of the chania old town most beautiful streets with great tavernas and bars. Value for money.
The wifi connection is not great and the hot water runs out fast.
The owner was nice and welcoming, they also gave us a lot of advices on how to find the place and where to park. Everything was good and good value for money. Recommended.
The room I stayed in for 3 nights had a balcony overlooking the street so it was nice to sit there in the evening and enjoy a nightcap however it was also noisy for much of the evening as this part of town rarely sleeps.
As in practically all of the places I have stayed in Greece the lack of strong wi fi signals and hot showers in the morning seems to plague me and this pension suffered the same short comings.
Location excellent Friendly owner
We had a wonderful time in Crete. Great hotel in a perfect location. Our stay was made even more fantastic because of the warmth and friendliness of our host, Georgia. We will definitely stay there again and would recommend it to other people.
Location, Television Free airco Free wifi Hairdryer
Very good location for old city tour on foot, shopping and parking. Frendly staf and clean room.
i)Georgia was very helpful and welcoming ii)it's very central iii) an authentically traditional apartment - our neighbours were two Cretan families and a family of cats, and we could sit outside the back door and relax
i)the bathroom could do with an upgrade ii) because it's old, the stairs & steps would be difficult for anyone with a mobility problem - but the low price probably reflects the above
Very helpful staff. Super location in the centre of the old venetian quarter but quiet at night. Excellent for the price. Clean nicely decorated. Would definitely stay again.
Excellent location, comfortable room
Access by narrow staircase (but staff happy to help with luggage)
Perfect place if someone wants to stay close to the town.
The shower did not work well. One can or burn the skin or freeze, plus, water pressure os very very very weak.
The location of the hotel is perfect: in the near of both the old harbor and the old town. The Owner is so nice.
Wi-Fi dosen't work all the time.But it's ok.
Giorgia is a very kind and helpful host!
There was a neighbor talking too loud and for hours every morning outside the entrance of the room.
Very good position, strategic place to visit the lovely Chania.
+ very nice and helpful host + great very central location + clean + everything was working (aircon, TV, hot water in the shower...) +/- parking situation is difficult, since Smaragdi is located in a pedestrian area. You have to look for an empty parking spot close by and than walk a couple of meters. However no real problem: parking is free of charge and with patience you will find a spot.
Amazing location among the beautiful narrow streets of old town Chania. Owners helpful, good communication and place very clean
Faulty shower head was fixed promptly. Given price difficult to complain
fabulous location directly on a beautiful little street in the old Venetian Court also very quiet also a fair price and extremely friendly girl assistant
Room 23 when we finally got it on our second night.
Our booked room was not available and a tiny room was offered. The young woman who was managing the situation did give us a discount but it was v disappointing . If booking ask for a top floor street facing room 23
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