We visited this hotel for really short, one-night, stay visiting Santorini for excursion. So, I can not comment for long stay. For our purposes it was good. Location is near the center of the capital of the island, near the main bus stop, Car rental office is in walking distance. Numerous shops nearby. Big, clean, well managed room. Wonderful breakfast in the morning on the roof, with the view on caldera. Outstanding attitude of the hotel manager.
Biggest issue is to find the hotel. It is the problem in Fira in total. The addresses are really strange: "hotel, Fira, Santorini, Greece". It is not five buildings city )). The GPS coordinates didn't work perfect, and we actually did 4 circles with some luggage around before found the hotel. I would strongly recommend Booking.com and Hotel to attach the map and correct GPS coordinates (N. E. data).