Theophano Imperial Palace    

Staff was really trying to be helpful although they were not properly trained for a five star hotel.

The hotel opened the same day we arrived! They did not delivered what was offered on the site (e.g. we had to move to the next beach and pay for the sunbeds). We had also to move to Athos for the meals. Room service was anavailable because they were preparing the Easter meal for almost midnight. So, the kid could starve until then. Finally, we stopped attending any meal at all after the arrival of many groups of elderly people all around. The responsible manager heard us complaining and he just walked away.

The rude staff at the restaurant. Low quality breakfast, patisserie items were not fresh. No food or beverage service at the beach. Short serving time at the pool. The pool was not clean and it needs urgent renovation.

Location,staff,beach,silent,garden....

Parking lot,noise A/C but poor cooling, similar food each day

Food was poor, beach was poor, hotel was old,there is a smell of humidty everywhere in the room, internet use was poor...

The pool suite was very comfortable, with a nice private pool and 100% sound proof glass doors for an excellent night rest. I love their bed, after a hard tourist day it was exactly what I needed. The suite has a nice social area with arm chairs and sun beds and a little patio, so there is plenty of space for kids to play, or for adults to enjoy if you feel sometimes like being on your own.

I can say only about breakfast and room service menu. The variety of food was not very good at breakfast, not too much to choose from and I wouldn't rate it as a five-star hotel breakfast. The room service food was better, we ordered a couple of times a lunch there, and it was nice, but they take a long time to complete your order. The beach maintenance could be better and we didn't find any beach towel change point, maybe there was one somewhere, so had to use same towels all stay.

old hotel, with lots of greenery, pleasant room, quiet

Beach is very close, there is a lovely garden arround hotel, you can find quiet place just for youself if you would like to read or injoy in see view. Taverna that belongs to hotel complex is a lovely place to visit.. Contryside, natural beauties and clean see water takes 3 of 5 stars of the hotel

Beach managment, with their sun beds organisation..you have to be at the beach at 7 am if you wont to find free umbrella and sunbeds. You have to negotiate if you wont to find free place..eventualy at some time during day you would get them..but who wonts to negotiate on holliday..arent they free?! Coffe, juice while you are sunbathing..in your dreams...that business is waiting to be explored

relatively small hotel, wonderful garden, beach not over crowded. Rooms and bathrooms are spacious, comfortable beds, new and luxury furniture. Food was great and of good variety.

Wi fi available only in the lobby, too small parking for the capacity of the hotel.

The hotel is surrounded by wonderful nature and the hotel itself is very peaceful and quiet. Perfect for a relaxing holiday, still not too far from night clubs and restaurants. The sea water is very clear.

The hotel’s rating of 5 stars is something to be desired for – do not be fooled by it, in a real world it should be no more than 3 stars. To start with the access road to the hotel , which is covered in huge potholes and in a need of resurfacing. The only area that has air conditioning is the reception and the restaurant, bizarrely hotel corridors which are very long, are not cooled and do get extremely and intolerably hot! The rooms are ok, but certainly not fitted to the 5 star standards. The room cleaning service is sporadic and strangely enough can be at any time during the day – we had a cleaning staff entering our room at 3.30 pm while most people are resting from the heat! The food (we had breakfast only) consisted of the cheapest ingredients and not very appetizing, ie the honey was substituted with sugary syrup. Most of the staff is very miserable and the service is very poor. You can only get the beach towel (very old overused) between 10-11 am only. The beach is very nice, but unfortunately the sea bed is covered with stones and green algae and loads of sea urchin, watch your feet! The overall value for money isn’t very good, however having seen the other hotels, it was probably the best hotel in the area.

Big and clean rooms

The beach was quite durty and overcrowded. The water was durty as well. There are a lot of boats driving near to the tourists and you can feel the petrol smell. Big stones in the sea bottom, it is very difficult to walk.

η βρώμικη ιδιωτική πισίνα

The hotel was very nice and quiet. Room was excellent and very clean.

On the downside the private pool was dirty even we asked for the hotel personel to clean it nothing significant was done. Do not bother spending the money for private pool.

Хотелът е на плажа, близо до едно от големите села Kallithea.

Хотелът е доста стар и се нуждае от сериозно освежаване, стаите са малки, не сменяха кърпите всеки ден, басейните не бяха особено чисти, закуската приключва в 9,30 часа, имаше много оси около масите в ресторанта и като цяло в никакъв случай не е 5 * , а не повече от 3*.

Мястото, близостта до плажа, спокойствието, атмосферата. Хареса ми храната и обслужването в ресторанта.

Не ми хареса, че хидромасажната вана не работеше. Дюзите бяха развалени и банята се пълнеше с вода, която сифона не поемаше. Водата намокри и мокета и до края на престоя си попивах при всяко влизане в банята вода. Въпреки ,че помолих да се вземат мерки не се направи нищо по въпроса. Това е от първия час на пребиваването. Хотелът не беше пълен и можеха да ни преместят. Бях в 3021 стая до тази на камериерките и сутрин се будехме от тяхното високо говорене и тряскане на вратата. Като се изключи проблема с ужасната баня /не ни слагаха всеки ден душ гел и шампоан/ всичко е прекрасно.

понравились пляж,море и парк,которые перекрывают все недостатки отеля

это отремонтированная часть отеля Атос Палас,которую позиционируют как пятизвездочный отель,который таковым не является,вонял водосток в полу ванной комнаты,душ брызгал в разные стороны,просьбу отремонтировать проигнорировали

η άριστη εξυπηρέτηση, η προθυμία και η φιλική διάθεση του προσωπικού κυρίως του εστιατορίου.

νομίζω ότι ο βραδυνός μπουφές ήταν μάλλον φτωχικός για την κατηγορία του και θέλει βελτίωση τόσο σε ποικιλία όσο και σε γευστικότητα.

Odadaki Interneti Kumsalı

Kumsalda servis gerekiyor. (Bar, Büfe, vs..)

η υπαρξη μικρης μαρινας εστω και αφυλακτης για το δεσιμο καποιου σκαφους.ειναι μεγαλειωδης η ελλειψη αναλογων διευκολυνσεων στην κασσανδρα!με τοσο πολυ τουρισμο και δεν υπαρχουν ουτε ''γλυστρες'' για να κατεβασεις απο το τρευλερ!

θεωρησα τελειως απαραδεκτο το κρατημα με πετσετες στις ξαπλωστρες,ρεζερβε!!!επισης θεωρω οτι το πρωινο δεν ηταν επιπεδου πενταστερου ξενοδοχειου.

καθαριοτητα δωματιου,ανεση χωρου

φτοχω πρωινο μπουφε, απαισιο δειπνο , να πληρωνεις ξαπλωστρες στην παραλια ενω εχεις δωσει 400/διανυκτερευση!!!ολα χαλια!!

Boravili smo u apartmanu sa sopstvenim bazenom, sto je ispalo kao pun pogodak, jer bih u suprotnom poludela od bahatih rusa! Sve je prilgodjeno samo njima, u hotelu ako nisi all incl, nemas gde da rucas, nego moras kolima ici na neko drugo mesto, a ja sam to htela da izbegnem, hotelska plaza je puna stenja, plaza se naplacuje samo za goste koji su na polupansionu!? Koja je razlika? Pa i mi smo gosti hotela! Usluga je odlicna, hrana prosecna, sobarice divne, i sobe ciste!

Naplata plaze a nas koji smo na polupansionu, stenovita plaza, i RUSI! Bahati, nevaspitani i samozivi!

это умирающий отель где экономят. экономят на обслуге, на еде, на всем. это никакие не 5 звезд, это отель плавно скатывающийся в троечку. еще из минусов - пляж на котором все места заняты, заход в море - камни об которые можно убиться особенно если волна. все ходят на пляж соседнего отеля, который еще грязнее, и на который выходит ручей непонятного проихождения, может ручей, а может и канализация. вайфай отстойный только в лоби на ресепшене. чайника и чашек в номере нет, хотя написано что есть. парковка очень маленькая, приходилось парковаться на подъездной дорожке. и т.д... минусов очень много.

situation idéale au premier "pied" de la Chalcidique pour des diverses escapades diurnes et nocturnes

Très mauvais rapport qualité prix, suites (réservation faite pour une suite avec piscine privée) d'un niveau très insuffisant par rapport au prix payé (plus de 250 euros/nuit), le service est franchement décevant (une seule réceptionniste pas toujours présente pour l'ensemble des occupants de ce grand établissement se disant de luxe), à notre arrivée l'accueil a été plus que sommaire pour un séjour aux suites de nos noces (attente d'une demie heure pour que qquen vienne nous aider pour les bagages et nous avons dû régler la chambre dès notre arrivée!tout simplement hallucinant et plutôt décourageant..), et surtout la suite sentait vraiment le renfermé et l'humidité à 100% comme si elle n'avait pas été ouverte de tout l'hiver,et cette mi juillet 2012, et la piscine faisait un bruit de glou glou continu (niveau d'eau trop bas semble-t-il) toute la nuit.. la changement de chambre n'a pu être effectué que le lendemain, (pour une chambre inférieure, nous avons dû insister pour être finalement remboursés de la différence de prix!) et ce grâce à l'intervention d'une connaissance sur place.. hôtel vraiment décevant, à déconseiller+++

locatia, confortul

lipsa de servicii de masa in imediata apropiere a plajei barul de la receptia hotelului foarte prost aprovizionat

Не понравилось качество колбас на завтраке

L'amplitud de l'habitació I la tranquil·litat.

Els primers dies ens van fer menjar a l'hotel del costat I estava massificat. El darrer dia vam sopar I esmorzar al Theophano I era infinitament millor, malgrat la cuina era la mateixa.