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Newest reviews for Casa Bella Boutique Hotel

  • Fanny
      Canada
    August 31, 2014

    great breakfast excellent location staff very friendly Very nice hotel

    room could be more clean no wi-fi in some rooms

    8

  • Jill
      Canada
    August 30, 2014

    Rooms are tastefully decorated and service is personal and professional

    9.6

  • Anonymous
      United States of America
    August 12, 2014

    The location - just two blocks from the center of town. The complimentary breakfast each morning - it was delicious. The security of the hotel - I never felt like there would be an issue. The bed - super comfy and cozy.

    9.6

  • Ramiro
      Portugal
    July 31, 2014

    Very beautiful place. Located 5 min walking to the main square. The staff is very friendly. The rooms are very nice

    9.6

  • Alvaro
      Mexico
    July 15, 2014

    We liked the decoration of rooms, the ambiance.

    Location was a little bit out of the way, regarding major attractions of Antigua. Bathroom was not functioning properly (water from the water taps was either too hot or too cold). Breakfast was so, so. For what we paid, this was not the kind of hotel we expected to find.

    6.7

  • Juan
      Guatemala
    July 9, 2014

    The staff was great, helpful, extremely pleasant & a joy. Free breakfast was good, & even though the laundry we sent out wasn't done in time for our departure; they went out of their way to get it back for us quickly to make our flight!

    A cleaner, more detailed bathroom.

    7.5

  • David
      United Kingdom
    July 9, 2014

    Breakfasts excellent; decor fantastic; gardens very good, rooms well appointed with comfortable beds; location good on the dge of town but easily walkable if you didn't want to take the car.

    wifi only in public areas; no parking except in a public carpark, although with a cheap rate for hotel guests

    9.6

  • Tammy
      United States of America
    July 8, 2014

    The hotel was nicely decorated and in a good location. The staff were friendly as well.

    We decided to spent the extra money for the suite because it was the last two days of our trip, but the room had a low ceiling, was dark and stayed really warm and humid the entire time, even with windows open and the fan going. The room didn't feel clean with dusty light fixtures and a moldy shower curtain. The room was very large and even had a jacuzzi tub, but it didn't feel like a boutique hotel. We did peak into a standard room, which looked really nice with high ceilings. Also, the breakfast offered didn't compare to the other places we stayed.

    5.8

  • Greta
      Panama
    July 8, 2014

    it's a very authentic bed and breakfast, and the staff is amazing. The breakfast is also wonderful

    9.2

  • Daeho
      Guatemala
    July 1, 2014

    staff is so so. just.

    they have to arrange every facilities in hotel. I Came to experience the hotel as hell. becasue there was a musty odor in the room. Narrow room. Also, it was not the sun. heard sex noise. Above all, I went for jacuzzi. it didn't work well.

    3.3

  • Philip
      United States of America
    June 16, 2014

    great and helpful staff. wonderful breakfast included. very good value.

    10

  • Maor
      Israel
    June 5, 2014

    The staff was very kind and helpful. They have a PC in the lobby that was free for the guests to use.

    9.2

  • Allan
      Honduras
    June 3, 2014

    Excellent location, excellent attention from the staff, good food, comfy beds.

    No air conditioner but 95% of the hotels in Antigua does not have air conditioner because the climate is cool.

    10

  • Maria
      Brazil
    June 3, 2014

    O casario da cidade

    7.9

  • James
      Guatemala
    May 23, 2014

    The room is very small for two persons, hardly a place to move around

    7.5

  • Riky
      Israel
    May 12, 2014

    very nice designed, the room was very big (we were 3 adults in 1 room) and the staff was really amazing. they changed the products in breakfasts as we asked with no extra charge! sweet sitting area.

    9.2

  • Julio
      Guatemala
    May 6, 2014

    Staff treatment was very nice. Very close to the center square. Breakfast was delicious.

    Location of the parking lot was very far. My room's bathroom was too small with very little space.

    7.5

  • Katherine
      United States of America
    April 25, 2014

    The staff was extremely helpful and kind.

    10

  • Daniela
      Brazil
    April 23, 2014

    People there are all very kind

    8.3

  • Imma
      Spain
    April 15, 2014

    The price could be better. But it's a great place.

    9.2

  • Anonymous
      El Salvador
    April 8, 2014

    Staff was very nice and helpful, they could not be nicer Location was excellent only three blocks away from main square and many other sites like San Francisco and Santa Clara Breakfast was good and service very cordial, with several options

    Needs better maintenance, but it is ok.

    8.3

  • Uli
      Guatemala
    April 2, 2014

    It's a cute hotel, but way way too expensive, the offer of booking.com came with an unexpected 22% extra??!!! Which was not mentioned at the begining. All in all we wouldn't come back

    6.7

  • Emma
      United Kingdom
    April 1, 2014

    Beautiful rooms, we stayed in a suite for 3 nights with a stone hot tub and then in a standard room for 1 night (seperate booking) fantastic firm, king sized beds, with luxurious bedding. Tastefully decorated, both rooms were a little bit of luxury for the last 4 days of our travels.

    There was a little confusion (perhaps lost in translation) with the reception staff regarding our 2nd reservation and also over a booking for a massage but all got sorted eventually.

    9

  • Alison
      United Kingdom
    March 27, 2014

    I spent six nights at Casa Bella and found it excellent. Just three blocks from the main square, it is situated in a quiet, very safe street, and ideally placed for walking around Antigua during the evening. The atmosphere in the hotel is very pleasant, with staff who could not be more helpful, and I really miss Angelica, Jorge, Angela and Dora, who did their utmost to make sure I had the perfect stay. Rooms were spacious, well-designed and spotless, while the beds with their stylish linen were a delight. The breakfast was delicious, with lots of different options. There was also free use of a computer in the hotel and good wifi everywhere. I can't wait to be back at Casa Bella!

    The hotel was perfect in every way.

    10

  • Anonymous
      United Kingdom
    March 26, 2014

    The hotel had taken the complete stay of my credit card in various transactions, without mentioning on booking ad that it is a prepaid room. It seemed a bit dodgy.

    8.8

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