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El Carmen Hotel is located in central Antigua Guatemala and it offers 24-hour front desk service, free WiFi access and shops on site. Each elegant and simple room will provide you with a TV and cable channels. Featuring a shower, private bathroom also comes with free toiletries. Extras include bed linen. Other facilities offered at the property include meeting facilities, a tour desk and luggage storage.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Antigua Guatemala, this hotel has an excellent location score of 9.5

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 twin beds
and
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
8.3
Location
9.5
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Luz
    United States of America United States of America
    Check in was easy and fast.the bed was very soft and comfortable.Room was clean and very spacious. We only staid one night, but we wished we had stayed longer.Room had A/ C that was a plus, especially after a long hike.
  • Ramón
    Dominican Republic Dominican Republic
    Breakfast is delicious. You can taste a very Antigua breakfast by looking at the mountain and contemplating the nature of it. You have different options available and they give you enough food to gain the energy of the day.
  • Yarirca
    United States of America United States of America
    Location it’s great , everything looks clean . The staff allowed me to leave at reception my bags until was the check in time. Excellent service at all

Hotel area info

Restaurants
2 Restaurants On Site

  • El Carmen Café & Restaurante
    • Cuisine
      American • Italian • Local • Latin American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • El Carmen Coffee Shop
    • Cuisine
      Local • Latin American
    • Open for
      Lunch • Dinner • High tea • Cocktail hour

Amenities of El Carmen Hotel
Great facilities! Review score, 8.3

Most popular amenities
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is needed).
    Front Desk Services
    • Invoice provided
    • Baggage storage
      Additional charge
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Safe
      Additional charge
    General
    • Shuttle service
      Additional charge
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Hardwood or parquet floors
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Wheelchair accessible
    • Upper floors accessible by stairs only
    Spa
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Body scrub
    • Body treatments
    • Hairstyling
    • Haircut
    • Pedicure
    • Manicure
    • Hair treatments
    • Makeup services
    • Waxing services
    • Facial treatments
    • Beauty services
    • Massage
    Languages Spoken
    • English
    • Spanish

    House rules

    El Carmen Hotel takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Check-out

    From 12:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 10 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 1 years
    Extra bed upon request
    $20 per child, per night
    Crib upon request
    Free
    2+ years
    Extra bed upon request
    $20 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are allowed on request. Charges may apply.

    Mastercard Visa Discover JCB Diners Club American Express Cash El Carmen Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please inform El Carmen Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about El Carmen Hotel

    • Room options at El Carmen Hotel include:

      • Twin
      • Triple
      • Double
      • Family

    • El Carmen Hotel has 2 restaurants:

      • El Carmen Café & Restaurante
      • El Carmen Coffee Shop

    • Check-in at El Carmen Hotel is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, El Carmen Hotel is popular with guests booking family stays.

    • The prices at El Carmen Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • El Carmen Hotel is 650 feet from the center of Antigua Guatemala. All distances are measured in straight lines. Actual travel distances may vary.

    • El Carmen Hotel offers the following activities/services (charges may apply):

      • Massage
      • Walking tours
      • Makeup services
      • Foot massage
      • Facial treatments
      • Body treatments
      • Haircut
      • Full-body massage
      • Cooking class
      • Spa/Wellness packages
      • Manicure
      • Head massage
      • Waxing services
      • Neck massage
      • Hairstyling
      • Couples' massage
      • Tour or class about local culture
      • Body scrub
      • Hair treatments
      • Hand massage
      • Beauty services
      • Back massage
      • Pedicure