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Newest reviews for Hotel y Centro de Convenciones Jardines del Lago

  • Wendy
      El Salvador
    August 8, 2014

    Love the facilities, location is just great not that far away from main streets where bars and restaurants are but away enough to have a good night sleep. Breakfast buffet was delicious! The staff was very helpful and polite.

    the beds were comfortable enough but they could change them for a firmer mattress or rotate them; my bed was next to a window and the end next to it was higher from floor compared with the other end, so it felt I was sleeping on a hill from my left side to my right side.


  • Anonymous
    August 7, 2014

    Nice garden facing the volcanoes - amazing breakfast

    Basic rooms without air conditioning or fan - room window facing on the walking balcony with poor privacy


  • Anonymous
      United States of America
    August 5, 2014

    Very nice accommodations. It had beautiful gardens. Staff was nice.

    Wanted to ride jet ski but it was broken for both days we were there.


  • Claire
    July 5, 2014

    Beautiful gardens , great breakfast and very clean rooms


  • Matthew
      United Kingdom
    June 20, 2014

    Location, location location. The breakfast was extremely enjoyable, just ensure you can get the outside breakfast, and not the inside the bar one.

    Wifi didnt stretch to our room which was at the end of the block. Also, the staff had a fiery attitude and when I asked to use the phone to phone the local airport to see if my lost luggage had arrived, I was met with some over the top reactions, followed by a demand for $1 per minute to use it.


  • Pawel
    April 29, 2014

    excellent staff, went the extra mile to help us with last minute transportation to guatemala city airport when our travel agent has left us on ice the location is amazing, right on the lake, 3 min walk to the main street wi-fi worked great breakfast and food was also very tasty and with good variety


  • James
      United States of America
    April 27, 2014

    Location and staff were Awesome. Restaurant servers were friendly and accommodating. A shout out to server Mauricio, who was GREAT. Great price too.

    The facility is in a great location and with some investment could be great. It seemed a little run down, and areas were unkempt. The walls amplified all noise as well ... so rest wasn't great. We were there during the stay of a large youth group ... and they weren't very mindful of other guests.


  • Scott
      United States of America
    April 19, 2014

    Nice old school family type place. Beautiful gardens,beautiful view



  • Marco
      United States of America
    April 2, 2014




  • Ivette
      United States of America
    April 2, 2014


    no A/c in the rooms


  • Jill
      United States of America
    March 28, 2014

    The location on the lake side was perfect. To wake to views of the volcanoes was wonderful. The gardens were lovely, the rooms were fine. The breakfast buffet was nice.

    The rooms all open to the open hallway. On our first night a loud group of young Americans made a lot of noise, then woke early and made more noise. Thankfully they weren't there the next night. The only other negative was that the room was hot and there were no fans.


  • Jun
      United States of America
    March 19, 2014

    Great location facing the lake. Awesome breakfast.

    Furnitures very old. Windows noisy and not sound proof at all.


  • Thomas
      United States of America
    February 13, 2014

    We liked the location and views, and the cleanliness. We also found the food great, especially the breakfast.

    I can't think of a thing negative to say.


  • Jeff
      United States of America
    January 24, 2014

    - breakfast included - on-site restaurant - location & lake view - garden / lawn

    - old facilities that didn't age so well (needs painting & cleaning) - price


  • Ian
      United Kingdom
    January 4, 2014

    Location, gardens, views, friendly staff, value for money

    Rooms and food were fine for the price


  • Catherine
      United States of America
    December 31, 2013

    Gardens and view were spectacular. Quiet even though the city was noisy.

    Ran out of hot water every day.


  • Anonymous
    November 26, 2013

    View on the lake Great breakfast in the garden

    Sound-proofing of the room


  • Juan
      United States of America
    November 18, 2013

    Clean and comfortable rooms with nice bathroom and hot water. Located right on the edge of Lake Atitlan with a private dock; only an eight minute walk from "main street" where there were plenty of shops and restaurants. The "included breakfast" was fantastic!

    A little difficult to find (we drove) but nothing else.


  • Cheryl
      United States of America
    November 17, 2013

    Everything! Beautiful location overlooking lake ringed by volcanoes, buffet breakfast was wonderful.

    Hotel was a bit hard to find, but really not their fault!


  • Anonymous
      United Kingdom
    November 9, 2013

    Excellent breakfast!


  • Anonymous
    October 12, 2013

    Lake view

    comfort rudimentary, very noisy, obsolete equipment, hotel to avoid


  • Bresia
    September 8, 2013

    best hotel at panajachel it is the only one that has acces to the lake


  • Hans
      El Salvador
    August 9, 2013

    location in front of lake Atitlan

    Tv cable quality


  • Roger
      United States of America
    August 9, 2013

    The hotel offers a great view of the lake. The staff was very helpful. The hotel grounds/ garden was well keep. There were beautiful flowers, plants, benches and hammocks. The buffet breakfasts was great, with lost of fresh fruit and juices.

    No wifi in the bedrooms.


  • Rodrigo
    July 25, 2013

    Location and breakfast

    Rooms are poorly fitted, keys did not work properly, wifi was weak, staff was not as professional and polite as expected


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