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Newest reviews for Hotel Palacio de Doña Beatriz

  • Vona
      United States of America
    May 25, 2014

    Staff are pleasant and helpful. Environment is superb...peaceful, colorful and lovely sitting areas.

    Mosquitos and flies

    10

  • Anne
      Guatemala
    May 22, 2014

    Good breakfast Driven into Antigua by staff

    Need a car. Taxis wouldn't take us inside the gate as they said the security guards made it too difficult. Good thing it wasn't raining as we had to walk the rest of the way. Disinfectant in room so strong that I got a headache and queasy Surprisingly loud traffic noise interrupted sleep as this is a quiet area Water warm, not hot, for jacuzzi

    5.8

  • Jacques
      United States of America
    April 29, 2014

    Space. Quietness. Cleanlyness

    Enclosed in a gated community, 2km away from the center of Antigua, and no facility nearby nor at the hotel to eat, get a drink, etc.. Breakfasts are average ( no natural fruit juices for instance ), and the price, all in 133 USD /night, is a bit too high, under the circumstances

    5.8

  • Maria
      Guatemala
    April 29, 2014

    The service was excellent, all of them were very nice with us... my boyfriend was sick in the morning and they offered medicine without us asking for it... I asked for breakfast in room, and they were glad to do it even though they dont have room service. It is located in a good and safe area.. so you dont feel something can happen to you. I will come back to this hotel in my next trip to Antigua.

    9.2

  • Margo
      United States of America
    March 26, 2014

    The grounds were amazing.. Colonial decor.. With some indigenous influences, beautiful art pieces. Staff went above and beyond to make certain everyone was taken care of. They arranged a few private and collective tours.. Our private tour operator was Don Rene!! He was a great source of knowledge and fun too!! The food was amazing!! Never had a bad meal.. Had the pleasure of also staying in one of their apartments a block away from the hotel.. And to be honest it took my breath away!! The hotel is in a gated community!! Lots of security.

    It was a bit of a hike into the bar and restaurant areas but nothing a Q50 cab ride didn't Fix!!

    7.5

  • Jorge
      Guatemala
    March 18, 2014

    Excellent location

    A little bit noisy if you want to sleep late

    7.9

  • Edwin
      United States of America
    January 20, 2014

    staff are very friendly and helpful.

    location and wi-fi.

    7.1

  • Joseph
      United States of America
    January 13, 2014

    Wonderful hotel, great spot, quiet, walkable. Staff was friendly and very helpful with requests. Breakfast was excellent and fulfilling to start the day. No complaints. Would recommend to anyone and stay again.

    10

  • James
      United States of America
    January 8, 2014

    Warmness of the staff & they are very fluent in English & ready to help you.

    Nothing, the hotel is a good value.

    8.8

  • Mathieu
      Guatemala
    January 7, 2014

    Loved the personal attention giving. Loved the fire place. Really good for couple that want to feel a exclusive.

    8.3

  • Josue
      United States of America
    December 14, 2013

    I enjoy my stay throughout! The hotel is truly a hidden jewel of Antigua. Every member of the staff is very attentive, and polite, always greeting with a genuine warm smile. I will definitely come back to this property and I will make sure my friends make it their first option in Antigua.

    10

  • Anonymous
      United States of America
    December 4, 2013

    The facility was beautiful and well maintainted. I appeared to be a large home that had been updated and converted to a small hotel. Breakfast wa

    The property was not really close to town. It was a 25 minute walk into town and was complicated by a gated entry requiring a code. A bit cumbersome when trying to plan travel to and from the hotel.

    7.1

  • Cynthia
      Guatemala
    October 2, 2013

    Nicely decorated with framed traditional textiles. Pretty public areas with couches and lamps to relax on. But what they call a "Junior Suite" is in fact, just a regular room of normal to small size. It's kindof like half a house, with a pool on one side, oddly designed, but pleasant enough.

    The location is terrible, stuck in a gated community at the edge of town. Bizarrely, Booking.com doesn't tell clients that a code is needed to enter the gate. The security guards at the gate didn't have the "authority" to use the phone to call the hotel to get the code to enter the gated compound, so we wasted a lot of time hanging around trying to resolve this maddening situation. The 'exclusive' feeling was creepy and I felt isolated, although hotel itself is pleasant once you get in. Don't even try it if you don't have your own transportation.

    7.9

  • Anonymous
      Israel
    October 1, 2013

    warm hospitality by the owners

    9.6

  • André
      Guatemala
    September 28, 2013

    We had an excellent stay at Doña Beatriz. The staff is very friendly and helpful. The room is very clean and comfortable. I do recommend them.

    When we arrived, the room smelt like a strong cleaning product that made us sick for a while.

    9.6

  • Ligia
      United States of America
    August 31, 2013

    Ever all the was very nice.

    Food was not available during the day.

    8.8

  • Marek
      Indonesia
    July 22, 2013

    We loved how attentive and kind the staff was. Nothing was too much trouble for them. The hotel was spotless clean and breakfast was very good. They serve delicious coffee. The area is about 15 min. walk from the centre of Antigua in a quite and secure neighborhood.

    The only thing we didn't like was that we couldn't stay longer ;)

    9.6

  • Anonymous
      Netherlands
    July 18, 2013

    Very helpfull staff. Very quiet neighbourhood. Good price via booking.com but if you book another night extra you get the normal price which is 60% higher.

    Location is a bit far from center but good walkable. The advantage is a quiet neighbourhood.

    7.9

  • Victoria
      United States of America
    July 15, 2013

    Absolutely lovely staff, great breakfasts Center is not just a few blocks away- it is a 15 min. Walk at a fast pace. Some may like the isolation- it is definitely beautiful.

    Misrepresented on website and hotel advertising No shuttle to and from center, no jacuzzi outside, pool not heated, fireplace only in suite, not junior suite, water pressure not sufficient to fill jacuzzi bathtub they mention. Toiletries are a shampoo and lotion and are not replaced unless asked. All above would be fine if nightly rate was about half of what we paid.

    6.3

  • Kim
      United States of America
    July 12, 2013

    The hotel is a beautiful villa, with courtyard and large fountain.

    It's kind of far from Central Plaza, but there are plenty of shops, restaurants, etc., in between.

    8.3

  • Anonymous
      United States of America
    July 11, 2013

    Small, friendly, locally owned, quiet, attractive

    Hotel was hard to find, breakfast is included but the hotel does not have a restaurant and is some distance from restaurants

    7.5

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