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Most recent booking for this hotel was yesterday at 11:43

Score from 19 reviews Good 7.8/10

Newest reviews for Suites Reforma

  • Olga
      United States of America
    June 22, 2014

    every thing was excellent; we had the opportunity use your conference room. Our future trips will count with your hotel. congratulations and thanks.

    10

  • Ahmad
      United States of America
    March 30, 2014

    Worst experience in 20 years. Stay away from this dump.

    I was placed in a room without a window that would open and no ventilation, right accross from the lobby elevator. To the staff, this was ok. I checked in around 6 PM (with a reservation for 4 night) but checked out the follwoing morning at 5 AM.

    3.3

  • Kevin
      United States of America
    March 24, 2014

    Just needed a hotel close to airport for early AM flight to Flores; perfect for this and would stay again. Near good restaurants, markets. Gave us a boxed breakfast due to early departure the next morning.

    Nothing

    8.8

  • Irving
      Guatemala
    March 21, 2014

    Free airport pick up and drop off. Excellent free breakfast. Very helpful staff. Always friendly and ready to assist

    Poor signage. They need to post the name of the hotel prominently. And the address. Hard to find even though it's on a Main Street.

    9.2

  • Santiago
      Ecuador
    March 14, 2014

    Location, location, location... Close to restaurants, businesses, airport and city exit routs. Good option for the low price.

    No problems

    8.3

  • Tamara
      United States of America
    March 12, 2014

    The staff was very helpful and friendly and the room was very clean and comfortable. We also enjoyed the breakfast!

    9.2

  • Jorge
      Guatemala
    March 11, 2014

    Breakfast was good.

    Location on a busy road, small parking lot, wifi signal poor inside our room. Old room and window view to the building itself.

    3.8

  • Dora
      United States of America
    February 28, 2014

    Liked the staff! Makes you Feel at home, enjoyed food served at the restaurant.

    There is no air conditioning in room, only one small window, with no screen, could smell the exause from outside traffic.

    7.9

  • Bruce
      United States of America
    February 13, 2014

    The hotel was very well located, but one must accept that it is a busy and noisy Avenue. Overall the hotel is excellent value for money, the staff was friendly and went out-of-the-way every time we had something special to request. The breakfasts were unexpectedly good. Overall it was a very good stay. I would recommend a hotel for someone who wants to stay in or near Zonal 10 and get good value for their money.

    The wi-fi access was spotty and should be improved. The towels in the bathroom could stand to be updated.

    9.2

  • Nadiia
      Ukraine
    January 21, 2014

    Spaceous rooms. Helpful personnel who even brought us bottle of rum from secret shop in the middle of night (3 times more expensive, but what do you expect on Christmas?:))

    Room and beds had strong smell of dust.

    7.9

  • Anonymous
      United States of America
    January 12, 2014

    They have IS style hot showers and the staff were really nice. Also, it is walkable to lots of bars.

    I felt the price was a little high but I would stay there again for the amenities.

    8.8

  • Lisa
      Australia
    January 8, 2014

    Free airport shuttle Breakfast

    Wifi connection worked well on samsung phone, not able to connect on ipad

    9.6

  • Anonymous
      United States of America
    December 24, 2013

    The staffs at the front desk are really helpful, and the place is good at that price.

    10

  • Dermot
      United States of America
    December 20, 2013

    friendly staff,

    overlooking Reforma, so very noisy early in morning.

    7.1

  • Anonymous
      United States of America
    November 6, 2013

    Helpful staff, excellent customer service. Small hotel in big city. Very pleasant experience.

    Man at front desk when we arrived was not fluent in English. He had difficulty understanding what we needed. The day shift man was much better with English.

    8.3

  • Joe
      United States of America
    November 1, 2013

    Location

    the dated items in the hotel; rugs, bedding, towells ect

    7.1

  • Anonymous
      United States of America
    July 31, 2013

    Centric and affordable

    Nothing really

    10

  • Anonymous
      United States of America
    July 4, 2013

    Service, cleanliness, staff, comfort, breakfast included

    Décor on the cold side for my taste.

    8.3

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