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Hotel Utz Jay is located 2 blocks from Lake Atitlan in Panajachel. It offers lush gardens and fruit trees, a hot tub and a Mayan-style sauna filled with relaxing aromatic herbs. Rooms here feature a balcony with garden views and come with free WiFi and flat-screen cable TV. The private bathrooms come with free toiletries and towels. Rates does not included meals or drinks. At Hotel Utz Jay you will find a tour desk, luggage storage and a laundry service. The property offers free parking. The hotel is situated in a quiet street, just a 2-minute walk from shops and restaurants in Panajachel town. Ferries to Santa Cruz la Laguna leave from the nearby dock. Guatemala City is 100 km away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Panajachel, this hotel has an excellent location score of 9.4

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
2 double beds
1 single bed
and
1 double bed
1 single bed
and
1 double bed
1 double bed
and
1 large double bed
2 single beds
and
2 double beds
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Guest reviews

Categories:

Staff
9.3
Facilities
8.6
Cleanliness
9.0
Comfort
8.9
Value for money
8.8
Location
9.4
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Curijn
    Netherlands Netherlands
    Rooms situated around garden. Quiet street but close to the action. Friendly staff. Breakfast.
  • Deborah
    United States United States
    My room was large and very clean. The purchased breakfast was a good value. And the gardens are just lovely.
  • Roy
    United Kingdom United Kingdom
    Utz Jay was a great choice. It was one of the most comfortable beds. We had room 15 and had our own resident humming bird each morning sat out on the balcony. A lage room with good sized hot shower. All of the staff we met were very pleasant. The...

Hotel surroundings

Facilities of Hotel Utz Jay
Great facilities! Review score, 8.6

Most popular facilities
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Family rooms
  • Non-smoking rooms
Outdoors
  • Outdoor furniture
  • Garden
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
    Services
    • Shuttle service
      Additional charge
    • Daily housekeeping
    • Luggage storage
      Additional charge
    • Tour desk
    • Laundry
      Additional charge
    • Airport shuttle
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • 24-hour security
    General
    • Non-smoking throughout
    • Family rooms
    • Non-smoking rooms
    Wellness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa lounge/relaxation area
    • Spa facilities
    • Pedicure
    • Manicure
    • Beauty Services
    • Sun umbrellas
    • Public Bath
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Sauna
      Additional charge
    Languages spoken
    • English
    • Spanish
    • French

    Property practices

    This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Hotel Utz Jay takes special requests - add in the next step!

    Check-in

    From 15:00 to 22:00

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa Cash is not accepted Hotel Utz Jay accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please be advised Rates does not included meals or drinks.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Hotel Utz Jay

    • Room options at Hotel Utz Jay include:

      • Double
      • Quadruple
      • Family
      • Triple

    • Hotel Utz Jay offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Back massage
      • Manicure
      • Head massage
      • Beauty Services
      • Foot massage
      • Spa facilities
      • Full body massage
      • Public Bath
      • Neck massage
      • Pedicure
      • Hand massage
      • Spa lounge/relaxation area
      • Couples massage

    • Hotel Utz Jay is 0.7 miles from the centre of Panajachel. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hotel Utz Jay is from 15:00, and check-out is until 12:00.

    • The prices at Hotel Utz Jay may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Utz Jay on this page.