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202 Hilton Road, Tumon Bay, 96913 Tumon, Guam – Show map
|Premier Garden King Room||
|Premier Garden Twin Room||
|Twin Tasi Club||
|King Room - Disability Access|
|King Tasi Club||
|Main Junior Suite|
|Executive King Room with Access to Executive Lounge|
|Tasi Club Suite|
|Premier Ocean Twin Room||
|Main Ocean King Room||
|Main Garden King Room|
|Main Ocean Twin Room||
|Main Garden Twin Room|
|Premier Ocean King Room||
|Premier Executive Suite|
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18 properties in Tumon
Including hotels, apartments, villas and more.
211 verified reviews
The staff speaks English
Hilton Guam Resort & Spa's staff speaks: Filipino, Japanese, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 3 per day.
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
One additional older child or adult is charged USD 40 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 212 reviews
Value for money
Show reviews from:
Situated on the beachfront, overlooking Tumon Bay, Lotte Hotel Guam offers a swimming pool, a fitness centre, a restaurant, a deli and a cafe.
Score from 88 reviews Very good
A 7-minute drive from Guam International Airport, Guam Reef & Olive Spa Resort boasts an outdoor swimming pool and a spa. Free on-site parking is available and guests enjoy free Wi-Fi access.
Score from 133 reviews Good
Featuring 7 on-site dining options, 2 outdoor swimming pools, a 24-hour fitness center and a day spa, The Westin Resort Guam has elegant 5-star accommodations on a private beach in Tumon.
Score from 207 reviews Good
Set on a private beach, Hyatt Regency Guam boasts 4 swimming pools and 5 on-site restaurants. It features a fitness centre, a tennis court, and a spa and wellness centre.
Score from 44 reviews Good
May 7, 2015
Wifi should be included at this room rate. Early check in fee was 100USD. A little far on foot from Tumon Center but bus stop is right outside of the hotel entrance.
Great service and amenities. Beautiful hotel and views. Wonderful outdoor yoga with full seaview. Great gym.
April 22, 2015
Service and staff
April 21, 2015
Hotel was run down, dirty and had terrible service . I would NEVER STAY HERE AGAIN! It was so stressful !
Hilton hotels are known to have certain standards. This should not be a Hilton but a lower category hotel.
April 12, 2015
The rooms were dated. Lots of water damage to the bathroom. Beds were not comfortable at all. Not what I expected from a Hilton hotel.
I really liked the location of the hotel and the pool area was really nice.
April 12, 2015
The only draw back was having to pay for wifi.
The room was very clean, as was the hotel overall. The pool area is great, especially with kids.
April 9, 2015
The room was very worn... The carpet was old, and the corners were blackened. The bathtub was stained, and a lot of the bathroom caulk was turning black. (This would cost $5 to fix) The baseboards needed paint. This would also be extremely cheap and easy to fix. The mini-fridge was locked with a zip-tie and no explanation. Our complementary snack was opened and half-eaten. Wifi was not free in the room. It sounds nit-picky but my point is that this was a $220 room that felt like a $90 room... The "sea view" meant we could see a bit of the sea and beach if we looked off to the left of our balcony. Not the greatest location either for walking. Our only request when booking was a clean room on the highest floor possible. They gave us a pretty bad room on the 5th floor... the lowest floor for our selected room type. We'll try the Westin next time!
Bed was extremely comfortable. Breakfast had many great options.
April 7, 2015
The fact that we've traveled the world and never had to pay for WIFI except this hotel.
The pool and facilities
March 21, 2015
5 star hotel with no free WIFI.
Very friendly staff with outstanding service.
March 21, 2015
Nothing to set it apart from other good hotels. It suffers from the resort nickel and dime you to death syndrome.
It's a nice comfortable place to stay. Beautiful and convenient location.
March 17, 2015
Variation of breakfast is a little poor. "Washoku breakfast" , chinese breakfast and so on are to be supplied.
Locks of the window were out of order, however the management took the soonest action to repair them.
February 12, 2015
I wish hotel could offer free WIFI even in the rooms.
Swimming pool and hot tub looking out to the ocean view is unforgettable!!
February 4, 2015
No free wifi in room.
January 19, 2015
cleanliness. Nice room
January 16, 2015
The service was quite slow, the receptionists were not helpful. The snorkeling at Hilton beach wasn't as good as I expected. When we didn't ask the cleaning service, they didn't pass by. Fri and sat night there were a disco night at the pool side, till midnight, it was so noisy and kids woke up!
We had a sea view room, the balcony was nice.
January 7, 2015
Riom and bathroom needs to be cleaned thoroughly. The restaurant needs proper exhaust so that the entire lobby will not smell like food. Nobody in the front entrance of the hotel greeted us. Front desk was not too friendly considering we arrived at 4am. Bringing of our bags took too long to the room. We had to bring our own bags down upon checking out since the bell boy service is too slow. I've stayed at other 5 star hotels, you don't get the value and services for your money here at Hilton Guam. A little far from the center though.
The pool. The housecleaning is kind and approachable, fast service. Free shuttle to Duty Free. Restaurant staff are friendly and kind.
December 28, 2014
Rooms and bathrooms tired and in need of a makeover. Poor kids playroom and activities for children. Internet in bedroom expensive. Generally extras and activities expensive. No free shuttle from hotel to other locations and local transport expensive.
Spacious room. Beds comfortable. (2 beds pushed together plenty big enough for us and our 5 year old) Well equipped gym. Nice pool.
December 21, 2014
Elevator Main pool
December 1, 2014
restaurant staff was sometimes a little... slow...(but always very friendly), not the cheapest place altogether, some rooms need some work, but we could change the room without any probem, and the new room was fine.
pool area, small private hotel beach, sandy public beach only 100 meter, choice of restaurants in the hotel, view, very friendly staff, kids corner in the breakfast area and kids playroom, nice breakfast buffet
November 24, 2014
squeaky bed springs in-room WiFi spotty
great location/view separate tub/shower in bathroom
November 11, 2014
The distance to guam city centre is a little farther than the other hotels, however the hotel does have a dedicated bus stop with 15-20 min interval buses travelling along the popular tourist destinations. If you'd like to explore the lesser known attractions on guam, suggest you rent a car, as the island's taxi service is rather steep.
The best bits of Hilton Guam is its privacy. From the long driveway into the hotel to its distance from the city centre as well as its secluded shoreline for people interested in a private snorkeling experience. The room was airy and comfortable and the few restaurants within the hotel served excellent seafood. We were really excited by the snorkeling experience as the waters were crystal clear, and the marine life so friendly and vibrant.
November 2, 2014
Internet not free for military/government traveler staff answering the phone are giving attitude and very rude. Tv signal and phone signal were going on and off making the shows that we are watching choppy.
I love the breakfast serves til late morning and the unlimited cocktails for free served with a plate of appetizers!!! Yummm!! Speaking of breakfast! It's not your typical american breakfat! It's a Japanese blended with western style and I love the fussion!!! Beds are so comfortable and my view is awesome!
November 2, 2014
the room had ANTS everywhere for this to be a Hilton Hotel, it was not the standard that I am use to at other Hilton Hotels. The loby area was nice, although they should have put some of that money into the rooms where guest would be spending time. There are alot of other places where 200.00 a night WILL get you the comfort that you will be looking for..... This is not a five star hotel, at least the two rooms that I was changed too were not!!! I never leave reviews, but this one deserves it! My fellow NAVY travelers beware!!!!
room service menu
November 2, 2014
November 2, 2014
internet kept going in and out food was not that good
when internet was working it was great clean great staff
November 2, 2014
I like the staff's hospitality. I also love the view in the hotel. I stayed here twice and so far I was never disappointed on their service.
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