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Customers who viewed Hilton Guam Resort & Spa also viewed:

Guam Reef & Olive Spa Resort

hotel A 7-minute drive from Guam International Airport, Guam Reef & Olive Spa Resort boasts an outdoor swimming pool and a spa. Free on-site parking is available and guests enjoy free Wi-Fi access.

Most recent booking for this hotel was today at 01:18

Score from 70 reviews Good 7.6/10

Holiday Resort & Spa Guam

hotel A short walk from the white sands of Tumon Beach, Holiday Resort & Spa Guam provides limited free Wi-Fi, 4 restaurants, a bar and a day spa.

Most recent booking for this hotel was today at 05:14

Score from 95 reviews Review score 6.7/10

The Westin Resort Guam

hotel Featuring 7 on-site dining options, 2 outdoor swimming pools, a 24-hour fitness center and a day spa, The Westin Resort Guam has elegant 5-star accommodations on a private beach in Tumon.

Most recent booking for this hotel was today at 04:04

Score from 126 reviews Good 7.4/10

Pacific Star Resort & Spa

hotel Every room has ocean views at this secluded resort, situated directly on the beachfront at Tumon Bay. It features an outdoor swimming pool, a sauna and an al fresco restaurant.

Most recent booking for this hotel was 13 minutes ago

Score from 71 reviews Good 7/10

Newest reviews for Hilton Guam Resort & Spa

  • Gary
    August 29, 2014

    The Micronesian Dancers at the outside Bar & BBQ were excellent. Saw them twice - great performers. The bartenders, especially Matt, were great too.

    Prices for drinks in the in-room refrigerator were way high; but staff will remove them and then you can put your own drinks there.


  • Ronald
      United States of America
    August 12, 2014


    bathroom had mildew; restaurants average, deli mediocre


  • Tamara
      South Korea
    August 4, 2014

    Staff was very friendly, breakfast good, big room, good swimming pool.

    Smell of humidity in the room. It was rainy season, but the price was quite high. Breakfast was all the same for 6 days.


  • Laura
    July 27, 2014

    The staff was very helpful and accommodating, especially those in the Islander Terrace and pool areas. The pool was great and had a great view. The waterslide and kiddy pool were also great as well.

    The bathtub in our room kept leaking and we didn't have enough towels to clean it up. It also took a long time for housekeeping to get to our room. By the time we wanted to relax in the room (4pm) the had just gotten to our room.


  • Boris
    July 25, 2014

    Very comfy bed Very close to the sea

    Very old Hotel, needs urgent renovation. No buffet in the lounge you have all time to ask for more food. Very bad location to come to town,very expensive taxi or shuttle No beach close to the hotel. Boring pool area


  • John
    July 14, 2014

    Easy access to great scuba/snorkeling Relaxed staff Good food Simple transport options

    Some rooms are tired and need a make-over.. which is underway but not yet finished.


  • Anonymous
    June 9, 2014

    The coffee shop sold Red Bull for $6.00 per can, Bon-voage shop 5 metres away sold the same can for $3.00 - hello


  • Jason
    June 6, 2014

    Staff was friendly, and even though I arrived late, they still had food ready for me in the club lounge. But it closed too soon.

    The rooms are very dated and old. The fixtures were average. The TV was very hard to use and would not turn off. I had to unplug it. I also could not close the shutters to the outside, although since I had to get up very early, the sun was not yet up. It was also strange to have to walk so far to get to the best rooms. There was no easy and ready access. Finally, hard to get to the airport in the morning as they only use one taxi for everyone.


  • Hasmukhsundarjee
    May 19, 2014

    the location, breakfast, view from the bedroom

    did not have a good cafe....


  • Alberto
      United Kingdom
    May 14, 2014

    It was my second time there and I can't fault the excellent service and location, food at the hotel's restaurant is great too.


  • Anonymous
    April 15, 2014

    Staff was very friendly and helpful

    Wasn't worth the price


  • Anonymous
      United States of America
    April 13, 2014

    Services are at the high standard expected of a Hilton Property and interior spaces were nice. I like the free cabanas overlooking the beach. Military Discounts on just about everything.

    The property looked like it was starting to get run down. The inside was nice but the grounds showed age. Construction was going on through the day and extended past the advertised hours. The construction also blocked the pool-side showers so to rinse off sand from the beach you had to go all the way to your room. The spa was very small and expensive for services received. No sauna or steam room were available.


  • Paul
    April 2, 2014

    The staff was very accommodating when we found out that the room they gave us was the wrong one; we got a king sized bed and not two twins. They provided us with an additional bed for our son at no extra charge. The food ordered through room service was very good and affordable The three pools are great for kids and adults; my kids had a blast!

    Besides the fact that we did get the wrong bed arrangements, the bathroom looked very outdated and more importantly the sink's rim was full of mold. It obviously needs an upgrade. We requested ahead of time for more towels and other toiletries since we brought our kids and they confirmed that they would make that happen, only to find out that we only had 2 bath towels and the additional toiletries to accommodate our kids weren't there either; not what you would expect after their confirmation and more importantly, not something you would expect from the Hilton period. Had to use my own LTE since they ask you to pay for WiFi; in this day and age that is ridiculous.


  • Lisa
      United Kingdom
    March 22, 2014

    There were a few things that we really enjoyed and most of all the staff in general :who are very friendly A) the seafood restaurant, Tony , who was on several occasions our waiter and completely excelled himself . The food was by far the best at the hotel . B) Edward on the executive room front desk, who tried to ameliorate our position. He even rang ahead to the next Hilton we were staying in , on order to smooth our way. C) Edith the daytime waitress in the informal outside restaurant, next to the pool D) the sea was terrific , fab snorkelling and warm, lovely gardens too E) Mark in the breakfast dining room was great too. Guam is a good place to visit with lots of ww2 related interesting museums. Shopping too is very good! Wednesday night market quite fun. Generally good for families

    Well where to start!! The room had a few faults . The sink tap came off in our hands and also same problem in our sons room. There was mould under the bath taps. No bath plug. All were however sorted out reasonably quickly after complaining . ( The bedroom was clean.) The executive area food was awfully dismal and much more help needed on presentation and food selection. But . The main problem with the hotel was the apaulling way we were treated by staff when eating out at the poolside (informal) restaurant, they couldn't get rid of us quick enough. Don't expect to have a drink after 10pm 'Al fresco' without being hounded for your glass to be exchanged for a plastic one at 10-05pm, as they said it was closing ! It completely ruined a family reunion and quite frankly wasn't upto Hilton standards. One would not believe that an outside restaurant / bar closes 10 pm. In fact a reason you want to go to these hotter climes is to sit outside and relax. It was all shut outside by 10 pm (despite being very warm !) . They were basically changing the bar closing times to suit themselves .! I understand that after our complaint , outside areas closing times are being look into!! Oh and there were a few rowdies by the pool who should have been checked for their behaviour !! A bit far from town and taxis expensive . Better to hire a driver for the day and negotiate a fee beforehand .


  • Paul
      United States of America
    March 16, 2014

    Service in restaurant ok and location good as ABC Stores are in Tumon.

    Hotel needs to be renovated - ie plumbing fixtures. Last visit in September, the hotel had a an outage of hot water. Service in the restaurant downstairs - too slow if one orders from the menu. Considering to stay at the Hyatt next September.


  • Anonymous
    March 15, 2014

    Staff, room in Tasi wing had lots of space, free drinks and appetizers and breakfast with Tasi club.


  • Ariunsanaa
    February 14, 2014

    During our 10 days we spent at this hotel we stayed in deluxe twin rooms in premier tower, then we moved to main tower and last 2 days spent in tasi deluxe. I would advice top floors of premier tower, main tower rooms that overlook swimming pools are really damp which is very uncomfortable. tasi's advantage was that there were free drinks and water available during the day. but breakfast had less choice compared to what was offered in main buffet restaurant. btw, breakfast is good. very nice and helpful staff at main frontdesk, very well suited for families with children. swimming pools for any "taste". Overall, we liked our stay at this hotel.

    hotel itself is old, daily cleaning was so-so


  • Maria
    February 7, 2014

    Beautiful location although far from the stores. Staff is nice and helpful. Large rooms. Great facilities.

    I didn't understand the housekeeping service so ended up not getting my room cleaned daily. It would have been nice to have scheduled tours of Guam or at least a alliance with a tour company.


  • Anonymous
    January 23, 2014

    Great location.

    Small rooms, old and bland furniture Not very helpful staff Breakfast and afternoon refreshments all disappointing


  • Anonymous
      Hong Kong
    January 16, 2014

    Helpful and friendly staff.


  • Anonymous
    December 31, 2013

    Excellent stay at the hotel.


  • Anonymous
      United States of America
    December 27, 2013

    Guam Hilton does not train their employees. If you want some sort of standards, don't stay there. They won't apologize but blame co-workers or tell you what you should have done. No hospitality: I am very disappointed. I booked the room for my mom and her friend. We checked in on Dec. 21 and checked out on Dec. 23. My room was 872, on the 8th floor, which had executive lounge access according to's room information. 1) Even though my confirmation says that we had executive lounge access, the front desk agent said "you don't have the lounge access." The reason was her computer system said so. I showed my confirmation and she said okay but did nothing. No apologies. Our keys still could not open the lounge, so I needed to go back down to replace the key from a different person. Terrible. 2) Upon check-in, we gave a different credit card to pay for the hotel, so she input the new card information on the system. Upon check out, we attempted to give the new card, the person who checked us out said "no need." They charged on the old card. 3) I called to clarify why it was charged to the old card. The person who checked us in answered the phone. She blamed the person who checked us out by saying "she's not supposed to do that. I checked you in, and I put a note that says charge to the new card." I explained that the person who checked us out refused to take the card and just charged to whatever card. She asked "so what do you want us to do?" I asked her to cancel the charge to my card and charge to the other card (my mom's friend's card), she said she cannot because the card holder left Guam. So I said that my mom's friend signed for my card, and I didn't know it was charged to my card. She said it's okay because someone witnessed my mom's friend signing. How illogical. I almost wanted to call my credit card company to cancel the transaction.


  • Lauren
      United Kingdom
    December 18, 2013

    Great facilities. Lots of helpful staff. Highly recommended


  • Roberto
    December 12, 2013

    Staff very friendly and professional, great breakfast

    Infrastructures need to be refreshed;for instance in my room there was a noise due to electrical transformer all night long which was particularly evident in the quiet of the place


  • Saehyun
      South Korea
    December 7, 2013

    Tasi club is very good!


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