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Holiday Resort & Spa Guam
881 Pale San Vitores Rd., 96913 Tumon – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this property was made on Aug 27 at 8:08 AM from South Korea.
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15 properties in Tumon
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91 verified reviews
We speak your language
Holiday Resort & Spa Guam's staff speak: Chinese, Filipino, Korean, Japanese, English
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Outdoor Pool (all year)
Fitness Center, Spa, Massage
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Filipino, Korean, Japanese, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 11 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 35 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Holiday Resort & Spa Guam accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that all prices for rooms and additional bed/s are exclusive of 11% TAX.
Limited Wi-Fi coverage is available.
The Holiday Resort & Spa Guam requires payment of both your full accommodations charges and a security deposit (USD 50 by credit card or USD 100-150 by cash) upon check-in.
Guests wishing to use the room for triple use must contact Holiday Resort & Spa Guam in advance for further information.
Transportation are available to and from AB Won Pat International Airport for USD 12 per person, per way. Please inform Holiday Resort & Spa Guam in advance if you want to use this service, using the contact details found in the booking confirmation.
Based on 91 reviews
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Spa Bali was fabulous! Convenient location. Great price. Ocean view.
Wi-fi password was given but you needed to login multiple times a day. No wash cloths were availble. I requested extras while booking and after check-in the staff said "they were all out". The AC seemed to be lagging. Had it on the coldest setting and i couldnt even sleep with just the sheet. Broken drapes. Elevators seemed iffy towards the top floors. Super low ceilings in hallways. Ice only on 2 floors when there are signs for it on each floor. Pool was closed on first day. Limited parking.
Location in the very center of the hotel zone. Spacious room and lobby.
Very poor sound insulation, especially between the interconnecting rooms. The hotel is located in public beach park and does not have a private shore. Every day on the beach, local people arrange barbeques and picnics under the shady canopies while hotel guests are trying to hide from the sun. Amateur canoeing cause a lot of anxiety for swimmers.
Nice looking lobby Friendly staff Large clean room
Could not connect on the hotel WiFi at all. Rented a hot spot, that was barely sufficient for e-mail.
Жили в данном отеле почти 2 недели. В принципе неплохой отель. Отличное расположение, наверное лучший пляж на Гуам для купания, особенно для детей. Очень хороший шведский стол, $21 на человека за один раз поесть (если расплачиваешься картой Citi Bank то 15% скидка), дети кушают бесплатно, не знаю до какого возраста это распространяется, нашей дочке 4,5 годика. Мы ездили "дикарями", поэтому на еду платили сами в отеле. Если берете тур, то один раз питание (1 раз в день) входит в стоиомть тура. При отеле есть несколько ресторанов: Корейская кухня, Стейк-хаус и пиццерия. При отеле есть прокат машин, организация туров. Жили в самом дальнем номере от лифта, не сильно напрягало, зато вид на море как с картинки. В следующий раз постараюсь оплачивать наличкой. Не нравятся все таки мне эти блокировки сумм при заезде, а потом повторное снятие при выезде. Хотя на удивление заблокированная сумма вернулась в день выезда с отеля.
Сантехника покрытая коррозией это видимо норма. Немного капала вода из трубы слива раковины. Обратились на ресепшен, вроде исправили. Сначала обращали на это внимание, потом перестали и просто получали удовольствие от пребывания на острове. Немного шумела кондишка. Отель далеко не новый, как и почти все остальные на Гуам, и требует косметического ремонта.
the security guards were good
Time to renovate the rooms.
I liked the location and the view.
my room was not cleaned properly, came back in the afternoon, could still see bits of plastic underneath bed. Also at one time, my room was not cleaned at all and I was told that perhaps I put up the do not disturb sign - I did not. The house keeping services should pull up their socks, after all, this is supposed to be one of the top hotels.
Staff are friendly and helpful! Nice location and price.
The wifi could hardly get connection in the room
We enjoyed the location, beach,shopping, and eating to nightlife was just walking distance. I was shocked at such an affordable rate per night that I could not pass up. I would recommend the hotel to everyone who is looking for a good deal. The staff is very warm and freindly, I just did not get the chance to get a massage during our recent stay, but in November I will cause guess who will be in town again....booking dot yeah !
air conditioning was the only thing, I felt the rooms needed to cooler but thats just me. Since we were overnighting I did not want to make a fuss, but it wasn't that terrible.
close to beach.
wifi always disconnect.
Love the location, close to everything we wanted to do (i.e. night-life, eateries...) Walking distance to great shopping centers.
Water pressure was low.
The size of the room.
Maintenance has been neglected.
Bathroom is too old, need to be renovated
Poor service and facilities
Accessibility, even by walking, to various points of interests. Staffs are courteous & pro-active.
rooms could be more updated, old tv.
The Guest Relations desk person was of great assistance. He went out of his way to help. I had to tell him about things that were happening in Guam though.
The staff at the hotel did not seem to know anything that was happening in Guam. Very much geared to Asian tourists, with little left for European visitors. Difficult to get info about Guam
Location, California pizza, very friendly personal
Location (2-3 min from beach), public beach, all promo, all attractions/ excursions flyers on Japan. Hotel needs the renovation
location and view from my room
Room was adequate but there was obvious signs of wear and tear of the facilities. No hot water in the shower...only in the sink. Mold on edges of the ceiling. Renovations and improvements to the facility will definatley improve comfort.
The location was great - right smack in the beach area, which is Tumon Bay & also walking distance to the shopping area. The room was spacious and it had a balcony which overlooked the ocean.
The rooms looked outdated and I don't think they are cleaned very well - I'm allergic to dust and I could feel the dust in the room. Amenities are very bare and they only give complimentary bottled water on your first day.
Location. I had a room with a view. The first level management tried the best they could do especially Jason but what can you do if the owners don't want to spend any money and the hotel is too old. I heard that they were one time associated with Holiday Inn but had lost their association through neglect. The one thing I can say is that it had a good view and the staff were very polite and happy though most had difficulty with English; sometimes extreme difficulty. Considering this is a us Territory where I lived 30 years ago, I would not have expected that communication would deteriorate in such a fashion.
The hotel is sadly in need of refurbishing and the service was sporadic. Recognizing that I was unhappy, the manager upgraded my room. However, the rugs were still stained, the drains were still stopped up, the fixtures old and rusty looking, the service was sometimes deplorable with dirtycups and glasses not changed daily. The hotel was, at times, very noisy. To add insult to injury, the price was probably the highest I have ever paid. Even though there was Wifi in the room, I had an extremely difficult time getting an adequate signal to do any business at all. Finally, on the last day, I was told that wifi for the most part was on the lowest possible signal and the owners did not want to do anything about it. All that time I had been blaming Guam when it wasn't the island's infrastructure at all. I couldn't even get my boarding passes. Some things are more important than a view.
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