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Resort highlights

Free parking

Activities:

Fishing Windsurfing Canoeing
Show map The Westin Resort Guam

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Holiday Resort & Spa Guam

hotel A short walk from the white sands of Tumon Beach, Holiday Resort & Spa Guam provides limited free Wi-Fi, 4 restaurants, a bar and a day spa.

Most recent booking for this hotel was today at 15:52

Score from 91 reviews Review score 6.7/10

Newest reviews for The Westin Resort Guam

  • Rachell
      Philippines
    August 19, 2014

    Location is near the shopping center, restaurants and trolley bus stop is just outside the hotel. Very nice beach.

    We arrive at the hotel at 2pm but the staff told us that check in is 3pm so we waited until 3pm then we when want back to check in but the room is still not available. The staff told us to wait because the room still not ready we were able to check in and go to our room at around 4pm.

    9.2

  • Sherwin
      Guam
    August 13, 2014

    The comfort of the room and the staff. From the check-in to the check-out, they were a great help and very welcoming.

    No free wi-fi

    9.6

  • Xiaofeng
      China
    August 5, 2014

    The bed is comfortable as a twins room

    Not so enficient.

    5.4

  • Anonymous
      Guam
    August 2, 2014

    Comfortable bed. Use of the business center was reasonable.

    Unavvomkdating for Eau check in. A huge roach was crawling on the planter box. Valet fee for inhouse guest.

    4.6

  • Anonymous
      South Korea
    July 28, 2014

    Prego Italian restaurant, great location, private beach and pool, pool bar, not crowded, friendly staff and housecleaning, free parking,

    Rooms could have been cleaner (coke bottle under the bed - not ours, dusty table, etc.), no slides, pools were smaller than expected,

    7.1

  • Sungsoo
      South Korea
    July 17, 2014

    wonderful beach clean room kind employees

    7.5

  • Anonymous
      China
    July 16, 2014

    Nice location and nice ocean view

    8.8

  • Anonymous
      Hong Kong
    July 15, 2014

    Location

    Very poor staff training. Westin HQ needs to send a review team to monitor this hotel and make further investments in staff training.

    5.4

  • Tina
      Hong Kong
    July 4, 2014

    Rooms are decent and clean, newer than most of the hotels in Tumon (e.g. Hyatt). Stunning beach. Good location for shopping and food. Wonderful bed! I would say it must be one of the best hotels in Guam, but by international standard, it's good.

    No early check in. Air conditioning system is poor and was broken, forcing us to switch room. No complimentary wifi available in rooms.

    7.9

  • Delorious
      United States of America
    July 1, 2014

    This hotel was located by everything. Staff was very friendly and helpful.

    Paying for internet each day and was caught off guard that you had to pay to utilize the internet.

    7.9

  • Addie
      Guam
    June 30, 2014

    Great location.

    *Pool closed way too early at 7 pm! *AC wasn't cool enough and seemed to be set at a certain temp that couldn't be adjusted.

    8.3

  • Kun
      China
    June 22, 2014

    All the trip is perfect.

    non

    10

  • Jonghoon
      South Korea
    May 30, 2014

    Nice view.

    It seems to be uncomportable staying at bed.

    6.3

  • Sarah
      Guam
    May 20, 2014

    The aesthetic design of the rooms and very clean. No mold in the bathrooms. The employees were very mindful (almost too mindful) of the do not disturb sign. The Taste buffet (seafood night) was surprisingly very good.

    The A/C will not go lower than 72. The pool was murky and very hot, not warm, hot at the end of the day. The room service was pricey and not worth it. Food was bland, nothing nice about the quality, taste or presentation. Overall we will not stay here again.

    6.3

  • Ravindra
      India
    May 18, 2014

    Excellent front office staff. Affectionade galore!

    Beach events can be better!

    10

  • Biswadeep
      South Korea
    May 9, 2014

    Location was great

    Housekeeping and room service could have been better

    8.8

  • Yoonju
      South Korea
    May 9, 2014

    sea food buffet is so good.

    pool in hotel is so small. and condition is....tha's too bad

    5

  • Sunmi
      South Korea
    May 7, 2014

    room conditions

    staffs was poorly trained.

    5.8

  • Jerome
      Philippines
    April 22, 2014

    Location was excellent, and the staff were very friendly and helpful.

    Housekeeping was just fair. They would take the old towels but not put any fresh ones back. Some trash were not collected.

    8.8

  • Yang
      Taiwan
    April 6, 2014

    good staff, location, beach, pool and big bathroom!

    8.8

  • Ana
      Hong Kong
    April 2, 2014

    Location and the helpful staff

    The hotel is outdated and needs urgent remodeling. The facilities are old and smelling of mold. The staff could use a bit more training.

    4.6

  • Tatiana
      Russia
    March 25, 2014

    We like the stuff - very helpful and polite, also the hotel's interior is pretty nice. Last year the beach was wonderful

    This year the beach near hotel was pretty noisy, not clean, there were no chairs & umbrellas available from 8 a.m.. Also I didn't like that guests from the other hotels occupied the beach and pool area and nobody looking after that. We' d paid money to enjoy all the hotel's facilities, especially the beach, cause we arrived here for pleasure.

    7.9

  • Fnu
      Japan
    March 1, 2014

    the room is bright, clean and comfortable staffs are helpful and friendly. the beach in front of the hotel is really nice (white sand, clear turquoise water) and feels very private.

    theres no TV guide, the TV remote is flaky so its hard to change channel. Hotel restaurants are terrible and expensive. Room service menu is also bad. Only 4 small bottled water provided as complimentary, other than that you have to buy your own water or spend $5 per bottle. Free-wifi in the lobby or $15 per day in-room.

    7.5

  • Anonymous
      China
    February 8, 2014

    Location

    Service

    6.7

  • Miguel
      Philippines
    February 6, 2014

    very friendly and attentive staff. excellent location along the beach and close to the center of Guam's commercial area. Great room.

    A bit pricey and the food at the executive lounge was limited in variety and so-so in quality.

    9.6

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