Butterfly On Morrison

location is good in heart of coffeeshops, shopping malls and rows of shops.Some of the rooms are very, very small but the staff were kind enough to upgrade us to a bigger room without any charge.

The house keeping did not replenish some of the toiletries even when it was evident that the contents have been used up and the bottles were empty.

very nice staff, new and fantastic design of rooms, wide array of hotel provided amenities such as free bottled water everyday, hair dryer, etc.

Interiors and location

Floor didn't look clean

the staff were wonderful, accommodating and always smiling. the room was new, great, light and airy. will be staying again soon.

Excellent service, nice rooms, interesting location in the middle of the bustling life of Hong Kong

No breakfast facilities.

I love the service and the presentation. I really appreciate the upgrade and enjoyed the view from my room.

I did not like the zebra print sofa. It was a little old-fashioned and did not match the stylish and modern feel of the hotel.

Great location, excellent service and friendly staff....always smiles on their faces. Internet access in lobby. Excellent value for the money. I'd stay again and recommend this hotel to my friends.

Nothing negative.

Room was very spacious and well presented, conveniently located and rates were very reasonable.

Quick and easy chedk in and check out. Great location, room layout and that access to room is not through a lobby or such.

Access for taxi pickup/drop off was lacking.

best place in town

Hotel is very very poor. Really, there is a lot of better hotels around. The rooms are very small, not as on the photos, as we arrived the problems started already. The staff said that there is no rooms available at the moment so either we should wait for 6+ hours to check in. After we have waited we received the room for the peoples with disabilities what was really insane. There was seas of water in the bathroom, the 10% service tax is excluded from the main price but the room was cleaned just in second day from the 7 total days. All the views are on the neighbour building windows, so you could view the city just from 28+ floor. At the reception said me that the 28+ floors are deluxe only rooms so you will live and sleep near very noisy.

Cleaness, free internet

i had to ask for toothbrush; the bed length is too small.

Room 901 was satisfactory, the late checkout at 1pm was a lifesaver as the traffic noise from the road below can be heard from level 9 and that kept me sleepless and then I fell asleep and woke up late at 12 midday without knowledge. Rooms were clean and bedding was excellent. Lighting is adequate. Bathroom / toilet leaves much to be desired as it was tight and cramp to manouever in.

1) Yes, the second day (Tuesday 3rd November) of the stay, the toilet paper and bottled water was not replenished and we were left without any toilet rolls or paper. Called reception and told it would be sent straight away, nothing came and waited for a long time. Had to send partner to corridor and was lucky enough to find a roll of toilet paper in storage room. 2) Also the noise insulation can be improved as the traffic noise from the street below is annoying. 3) Give your concierge a stool by the ground floor entry door, that would keep them rested and proactive to act quickly when needed and not just stand behind the desk whilst on duty for a delayed reaction.