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138 Connaught Road West, Sai Ying Pun, Western District, Hong Kong, Hong Kong – Show map
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260 verified reviews
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CHI Residences 138's staff speaks: Chinese, English
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Fitness Center, Massage
Wired internet is available in the hotel rooms and is free of charge.
No parking available.
Car Rental, 24-Hour Front Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years is charged HKD 100 per person per night in a crib.
One older child or adult is charged HKD 400 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 262 reviews
Value for money
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Loved the big rooms which is very difficult to find in Hong Kong. These 900 Sq ft. rooms have a big living area with a fully equipped kitchenette. All rooms are harbor facing and have great views.
No restaurant in the hotel.
Lack of kichen utencils
Very big and clean room Good location
The staff is impolite
Excellent seaview. Helpful staff. Good privacy with only two flats on onE floor, separate with the staircase.
Rubbish bin wasn't emptied when I got into the room.
The staff was quite courteous, especially Mr Ajmal at the front desk. Very helpful throughout. The room size also was very adequate, the bathroom too was pretty big and spacious. The view from the large windows of the 25th floor overlooking the bay was super. Location wise it's a mixed bag. Getting a taxi was tough but the tram station is just a few steps away.
Minor extras like a third towel and/or extra blankets, detergent powder for washing machine etc. were steeply priced. These should have been free considering it's a service appartment.
Excellent facilities and view for the price, very good option for a long stay, try to ask for the highers floor to enjoy the view.
Be aware of the prices for early and late check in, it can cost a lot for just few hours.
The room layout and its nice view
Despite already knowing that my reservation was prepaid, I asked 24hrs in advance if an arrangement could be made to cancel 1 night but I was rejected. Travel plans can change.
They are not cooperate at all Bad management
Nice water views Tastefully decorated
We got charged for an extra bed while we ordered the room for 2 adults and 1 child. Our child was not even given proper linen, just what looked like a dusty plane banker and on sheet. Plus we had to make the bed ourselves. The staff was not very flexible. Finally, the living area is not separated from the bedroom
They advertise Harbor View but my room was on the 8th floor with no view at all. I blame Booking.com for that. When I complained on the last night, I was moved higher.
We liked Majal the Night Receptionist. He was very nice, helpful and supportive with all inquieries we have had.
Close to the IFC mall. It is about 15 mins walk to the mall. Free shuttle bus services are also avaialble at the nearby hotel, thus it is very convienient to commune from CHI to the IFC. The apartment itself is very spacious and have a lot of rooms. You can host a party of 10 in the apartment.. no problem. Victoria Harbour view from your bedroom every morning is a big plus.! ;)
The carpet in the lift was old and dirty. :/ Small receiption area. During the check in and check out it can be very cramped because most of the guest were travelling with family members. The lighting in the receiption were very dim and need improvement.
Views Spaciousness Location
shampoo & bath gel were not provided on the first day
Everything's fantastic. Very nice view. Staff are very helpful.
We loved the view as we had a harbour view flat.
It was a bit far from the MTR station - a lot of walking for 2 small kids
Location and design of apartment
Space is much smaller than advertised. It supposed to be 97 sqm by was around 40. It is a disadvantage when you travel with child and need extra bed. Space becomes an issue then.
Ample space in the room
Morning commuting for the time sensitive traveler is extremely difficult. In-house staff were unhelpful in taxi advance bookings and just said to come down early and wait. Communication for the non-Chinese speaker also proved challenging. Not suitable for travellers who like the convenience of having in-house food either.
Big Spacious Apartments Great Beds Great View Great efficient Staff (97% of them) With full equipped kitchen. Biggest place in HK for the money paid. Management is great, when you know them.
Location is bit far from metro station No shuttle bus arrangement to major fairs in HK. Hard to get a taxi. I guess that this will improve in 2015 when new metro stations will open closer to the hotel. Some staff could be more efficient with check in and check out, and have more flexibility in making decisions on the spot instead of having to talk to a manager all the time - especially with repeat guests.
house keeping staffs should learn how to respect in the way that not go inside the room without guest premises
Great view, great place, very clean - good cooking fasilities, modern style, a really nice place to hang around
Staff did not change a broken light even we asked them to - lady at the check out super unfriendly When we booked we booked a room ways bigger than we actually got but to be honest still huge - but it leaves a bit of an aftertaste
some light from the bath room will impact to the sleep. suggest to have the cover on the window in the bath room.
Room was perfect
Check in / out staff barely spoke english. Needed to sit and wait 15 min at the door for staff to check on room conditions. No dining available.
The spacious room, the beautiful harbours view, the sofas close to the windows, the setting of the studio. All the facilities : kitchen, TV, DVD deck and so on. The amenities for my baby : baby's cot, baby's chair. The helpful and friendly staff.
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