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Property Highlights

Places of Interest:

Pacific Place (0.1 miles)
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Kowloon Shangri-La

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Hotel ICON

hotel Designed by famous local architects, the stylish Hotel ICON offers harbor views in Tsimshatsui East Kowloon. It features a rooftop outdoor heated pool, pampering spa services and a health club.

Most recent booking for this hotel was today at 18:10

Score from 2296 reviews Wonderful 9.1/10

Newest reviews for Conrad Hong Kong

  • Ian
      United Kingdom
    August 30, 2014

    Staff, especially on Executive Floor were brilliant. Mon and others were professional,friendly with great advice and made us feel very welcome I would stay longer next time. Food also superb

    There was nothing I didn't like.

    10

  • Abdulla
      United Arab Emirates
    August 30, 2014

    The cleanliness

    The wifi

    10

  • Anonymous
      Philippines
    August 22, 2014

    Breakfast place great, food good

    No standard wifi free, bed too soft

    5.8

  • Jane
      United Kingdom
    August 19, 2014

    Central, friendly and the best buffet breakfast...

    10

  • Michael
      United Arab Emirates
    August 17, 2014

    Location is the key reason why we chose this place to stay every time when we visit HK! Staff is so helpful and friendly, superb service!

    8.8

  • Joyce
      China
    August 14, 2014

    The Concierges and bellmen/bellboys are not helpful at all. when ask for the road direction all said that they don't know and the face does not friendly at all. I don't like the way they treated the guest. Secondly, when front desk taking the credit card from the guest does not ask whether the guest visa card is a debit or credit card, as the guest vsia card is a debit card and straight away deducted the guarantee amount from the guest visa card without informing the guest until the guest was inform by the bank, the guest than know that there is an amounted was deducted. And come to checking out the front desk ask again from the guest the visa card to pay for the room night stay and deducted the amount. This become double payment transaction. Its created very inconvenience for the guest.

    4.6

  • Darryn
      Australia
    August 1, 2014

    Service, room view, Bathrooms, Check in/out

    9.6

  • James
      Thailand
    July 30, 2014

    As listed above, a truly first class hotel with best location in HK with staff and facilities to match.

    nothing negativereport

    8.3

  • Agata
      United States of America
    July 25, 2014

    Fruits every day in the room. Beautiful bathroom. Orchids on the table. Friendly and very helpful staff during breakfast.

    Awkward pan covers at the breakfast buffet: my plate is in my left hand, the cover in my right hand. Now I'm missing a third hand to place the food on my plate, since there's absolutely no space around to put the pan cover down. May I suggest heated pots with covers attached, so popular in most hotels?

    8.8

  • Andrea
      Italy
    July 14, 2014

    Helpful staff: they promptly solved a minor problem with my room View from executive rooms facing the harbor Executive lounge with good service and wonderful views Connection to Shangri-La and Pacific Place Mall provides wide choice of restaurants within 5 minutes indoor walking distance

    Wifi costs approx. 12 € per day!!!!! Nobody charges for wifi any more, not even hostels!!!

    9.6

  • Damien
      Switzerland
    July 3, 2014

    Prime location, harbour view, comfortable

    USD 350(+!) for a basic room is too much, and for that price the internet access is not even included!!

    7.5

  • Bing
      China
    July 3, 2014

    Excellence, convenient, good place

    9

  • Edward
      United States of America
    July 1, 2014

    Harbor views, quality of restaurants, convenient access to MTR (subway) & mall, helpful staff, slightly quieter area outside of Central

    Costly wifi paid for per device, cabs took a while to hail from hotel

    9.6

  • Anonymous
      Singapore
    July 1, 2014

    I love the location and the view of Hong Kong was awesome. For that alone it was a good experience....the bed was really comfortable.

    For a five star hotel i was disappointed that there was not free wifi in the room. I have stayed at lesser star hotel and wifi is included. Also booking through booking.com, I was unable to get my air miles!!!!

    7.9

  • Vc
      China
    July 1, 2014

    The staff were highly responsive and were proactive in dealing with my complaint (shock) of finding a cockroach in the room. Offered a change of room and when we turned that down due to timing issues, asked what else they could provide. The porters were also highly efficient and helpful.

    7.9

  • Cosette
      Philippines
    June 29, 2014

    Location location location

    Hotel has seen better days. Hallway carpets need to be refurbished. Room does not come with free breakfast and wifi.

    7.5

  • Matthew
      Australia
    June 22, 2014

    The 59th floor executive lounge breakfast.

    Breakfast cost should be included in the room rate.

    10

  • Shuk
      Philippines
    June 14, 2014

    Room is clean

    6.7

  • Anonymous
      United Kingdom
    June 8, 2014

    High cost of internet access in room

    7.1

  • Sun
      China
    June 3, 2014

    Very comfortable and with beautiful view. The breakfast is very good. Thank you for the birthday cake. Big happy surprised.

    It is pity that there is only free-wifi in public area.

    10

  • Anonymous
      United Kingdom
    June 2, 2014

    the pool

    service in the breakfast restaurant

    7.1

  • John
      Australia
    May 18, 2014

    Location is ok for shopping

    Whole hotel is cramped. 60 story building and no bar or restaurant with a view.

    4.2

  • Anonymous
      Netherlands
    May 14, 2014

    Location: Pacific plaza with great restaurants in the upperclub ( view is great) and the italian restaurant ( domani ) . We had great breakfast at le petit cafe at pacific plaza.

    7.9

  • Carlos
      Chile
    May 13, 2014

    Location, view, terrace, room confort.

    Massages were extremly overated. Simply lunch at the terrace was also very expensive, but I suppose you pay basically for the view.

    8.8

  • Anonymous
      Japan
    May 5, 2014

    Decent-sized room with all amenities which were regularly restocked.

    Menu a little limited at hotel cafe.

    8.8

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