Cosmopolitan Hotel Hong Kong

Hotel is close to the city center, HKTDC, Time Square, Wan Chai Ferry, etc... Not necessary to use all the time the taxi, easy walking distance to a lot of places. Hotel is always very clean. For business travellers is a very good location, Family travellers also. Standard rooms are not very big, but this is a standard procedure in Hongkong at this level hotels.

Good location and staff

Room 526 shower floods the floor. Curtain blocks outlet -making it worse, as drain is outside the shower base and inadequate to handle peak flow. Each morning had to clean floor as water lay everywhere and didn't drain away well.Not good for disabled people which is what it is designed for. Not good functionally for anyone while wet

location and staff service

dreadful breakfast food and service

convenience of an early check-in was greatly appreciated - location wise it is easy to get to my meetings and value is ok

room to small, beds really uncomfortable (akin to sleeping on the floor -too hard).

Reception staff were polite.

Head lights of the bed are too low is quite dangerous if you stand upright straight from the bed cause you will bump your head. The bathroom/toilet/bath is very small and water seeps through the water curtain but the bathroom is clean. No near convenient store where you can buy food in case children get hungry. It is best to include taxes charge by the hotel when website price is quoted to avoid any inconvenience on the part of the traveler.

seeing how life went on in a high rise city

sent Email asking if you provided a taxi pickup service from the airport and had no reply

The fact that staff where so helpful in accommodating me at late notice. I had had a not so great experience with a budget accommodation in Hong Kong and the Cosmopolitan were great when I needed a friendly face.

Staff willingness to provide excellent service and cleanliness of room. Free shuttle bus service.

Room size too small. Noise level was unbearable at times as no soundproofing from outside traffic.

Shuttle service is okay. Staff are all respectful.

We prefer bath soap to liquid soap.

Nothing, but it is so close to CWB, and right next to race course

Window is blocked, for the room facing jewish graveyard.

That the beds were comfortable, the choice at the buffet breakfast and the friendliness and helpfulness of the staff.

That the hotel was not so easy to get to by public transport, though it did have a tram stop outside, but these were slow though fun to travel with when one had the time - the kids liked them.

convenient location, rooms were new and functional.

Hotel staff are friendly and helpful. There's a free shuttle to Central that stops at the main districts.