Cosmopolitan Hotel Hong Kong

The service was much better than other hotels of similar size in Hong Kong and the free shuttle was very convenient. It was also good that most staff could speak fluent English.

The room is pretty small but the price was very good so I can't really complain.

Place ,

Cleaning ,

Service provided by most staffs is professional

Air conditioning is loud and can't be adjusted from the room while set temperature is too cold.

Free internet in the lobby, bowl of fruit each day in the room.

Gym was too small and did not have enough equipment.

The Cosmopolitan was well suited to sightseeing in Hong Kong with a regular hotel bus service connecting to the main travel systems. The breakfast was a mixture of East / West, plentiful and varied. The staff were very helpful, especially with advice on local travel. The room facilities were adequate. The stay was pleasant with no complaints.

that we were allowed to be 4 in the room. i'm a single parent with 3 teenagers but i still feel more comfortable having all my kids in the room with me. it's great for bonding and i feel a lot safer, especially in a foreign country. also that the room rate included breakfast for all 4 of us, which ended at the convenient time of 1030 so we did not need to get up so early. i also liked the convenient shuttle to town.

the desk was a bit dusty and the room size felt smaller than the 32 sqm it was supposed to be.

The staff were helpful and the room was quite nice.

I thought the buffet breakfast was below standard and the dining facility was too small. I also thought the rate was on the high side for the standard provided.

Breakfast was to busy, staff not that friendly or helpful except for the porters. Hotel room was at front of the building and too noisy. Not suitable for families with small children. I will never stay there again.

Staff not helpful, breakfast to busy, noise location,

We loved our stay at your hotel,& wish to come back on an extended stay

Dealayed room service the first day...sorry guys

The guest services manager was very helpful with regards to how to get to places and options for sightseeing. The shuttle service was very convenient. The rooms were modern and comfortable. The free wi Fi service in the lobby was great.

The beds were extremely hard! Got used to them after two nights. They were very clean but not so comfortable. Not enough tea/coffee and mugs left for three guests in the room.

inexpensive

The hotel building looks very nice standing at the corner of a busy traffic junction and it makes me feel good when I sit leisurely in the lobby beside the window glass seeing the traffic go by. All the staff are very cheerful, always wearing a smiling face and welcoming and look like they are ready to offer assistance when you ask for. The lobby bar makes some good cappuccino too. My room is comfortable and is the kind of room you would want to stay for a longer while. The bed is soft for me, but then I ask for a mattress topper and it turns out fine. The amenities are adequate for a traveler on the road too, and you can request for more anytime, just ask the room attendant. I’ve spent some time around the area and found a number of nice restaurants. There is also a flea market in Wan Chai area (10 minute walk from the hotel) where I’ve bought some cheap and cute souvenirs. If you want to seek for luxury brand instead, Times Square is the perfect choice. I am already looking forward to my next HK trip.