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Empire Hotel Hong Kong
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General
A dalt
Segons
102
comentaris
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Mostra resultats de: |
comentaris clients
Els comentaris estan ordenats per idioma i data amb un màxim de 25 comentaris per pàgina.
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Prem
Família amb nens petits
Bombay,
Índia
28 octubre 2009
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Didnt like anything.. starting from the lobby was poorly maintained...rooms were very small and stinking and the bathroom was stinking as well and dirty...airconditioning was not working..called up the reception they sent someone over to fix it but yet it was not cooling... |
3.5 |
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Vladimir
Persona que viatja sola
Zelenograd,
Rússia
27 octubre 2009
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Best location Because of the staff "forgot" to make wake-up call I missed my flight.. |
8 |
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Esa
Persona que viatja sola
espoo,
Finlàndia
25 octubre 2009
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Location is good, if you look for entertainment and fun. Also location in quite ok distance from MTR is definitely positive. Room I got was awful. With their normal price level you could imagine getting something nice or at least ok. Room was definitely worth one or max two stars. It might have effected that before seeing the originally booked room I changed it from non-smoker to smoker's room. If all the rooms are same level, it's not very good. Sorry, but I will not return to this hotel for any reason. Oh yes, they charged few minibar drinks without them being drinked, complaintment didn't help. "Sir, you have been drinking them according to our system". Yep.... |
4.5 |
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Anònim
Persona que viatja sola
Singapur
22 octubre 2009
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The location. Near restaurants and pubs. The paintwork at ceiling and the aircon vent need to be repainted. made the room looks old. TV can be bigger. |
7.5 |
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Wu
Persona que viatja sola
Changhua,
Taiwan
19 octubre 2009
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The service of the staff at the front table were not good enough . |
4.5 |
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Gary
Persona que viatja sola
Glasgow,
Regne Unit
17 octubre 2009
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The room was perfect and very comfortable bed. The buffet and breakfast was excellent. The porter was very friendly and helpful. Exchange rate for travellers cheques. |
7.5 |
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Gyeongjin
Persona que viatja sola
Seoul,
Corea del Sud
14 octubre 2009
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location is really nice! |
10 |
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Dirk
Persona que viatja sola
SINT NIKLAAS,
Bèlgica
30 setembre 2009
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Fantastic location near HK convention center and wanchai area for going out at night. Very good price/quality. |
8 |
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Dipen
Grup d'amics
DUBAI,
Unió dels Emirats Àrabs
30 setembre 2009
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Near to exibasion center, walking destance to mtr. All food avlabl very near area On respasion There is mr. Bob Chan he dont know how to speek with coustmer, he muset have to learn how to talk with coustmer |
7.5 |
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Dian
Família amb nens petits
surabaya - jawa timur,
Indonèsia
29 setembre 2009
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Kindness,facility,clean |
7 |
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Ku
Família amb nens grans
Rangiora,
Nova Zelanda
23 setembre 2009
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Concierge v helpful. Noisy on the Lockhart Rd side on Fri/Sat nights. |
7.5 |
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Stephanie
Parella jove
London,
Regne Unit
18 setembre 2009
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The hotel was comfortable, the staff were friendly and very helpful. The facilities were ok. The bed was very comfortable. |
7 |
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Agnes
Grup
Quezon City,
Filipines
2 setembre 2009
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Save for one front desk staff who showed good level of courtesy when I checked out, I didn't like anything about my stay at Empire. Several things : surrounded by "red light district" (honky-tonk bars which were very noisy at night, you can hear noises even when inside your room!); front desk staff very curt, unhelpful and not customer service-oriented; very small room and bathroom; bathroom fittings old and rusty; English cable channels very limited. Hotel made us wait until past 4pm until we got checked in -- despite stating their 2pm check-in time, because "room wasn't ready" (aren't they supposed to ensure that rooms are ready for guests at the appointed time?). Further, they did not follow instructions indicated when I booked online! |
4 |
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Francesca
Família amb nens petits
Wellington,
Nova Zelanda
1 setembre 2009
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Appreciated the upgrade to the king size bed as 3 of us. Myself and 5 & 7 year old. Staff helpful and very friendly. Also appreciated the security on the lifts so only guests get to the room levels. The bathrooms could be renovated little tired and run down. |
7.5 |
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Anònim
Família amb nens petits
Singapur
17 agost 2009
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Overall though room small, housekeeping was good and managed to get a king bed as was sharing with a toddler. Concierge was helpful too. 1. The hotel receptionists were not as friendly. 2. They asked to collect in addition to the total room rate, HK500 incidental charges per night, as a deposit. That comes up to HK3,800 cash deposit or credit card authorization. The amount for the incidental charges are too atrocious. Hopes they can lower to about HK100/night. 3. There were 2 broken tiles that came loose next to the toilet bowl where the bathtub was. I accidentally knocked into it and the tiles fell down and hit my feet. These tiles should be fixed back before letting the guests checkin. |
6.5 |
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Anònim
Persona que viatja sola
Regne Unit
15 agost 2009
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All the staff were extremely helpful, upon check in, the staff were extremely patient and the concierge staff also went out of their way to help. The internet services to borrow laptops were only during business hours in the lobby. For a 4* hotel, they should provide a business/computer room for users. At first, the room had a horrible musty smell, but this went by the 2nd night. |
8.5 |
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Hanseok
Família amb nens petits
Taguig, Metro Manila,
Filipines
29 juliol 2009
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Location was excellent!!! You cannot find this location with that price! |
6 |
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Andrew
Persona que viatja sola
Brisbane,
Austràlia
27 juliol 2009
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bathroom too small |
9.5 |
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Bimo
Parella gran
Jakarta,
Indonèsia
24 juliol 2009
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Close to mrt station |
7 |
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Anònim
Persona que viatja sola
Singapur
23 juliol 2009
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good location-close to transportation n food/shopping/business district. Excellent front door staff and concierge-really friendly and helpful! |
7 |
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Anònim
Parella jove
Corea del Sud
12 juliol 2009
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Good ,easy to connect with business place in hong kong One mosquito came in ^(^ |
7.5 |
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Stephen
Persona que viatja sola
london,
Regne Unit
25 juny 2009
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just fine for business trip |
7 |
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Damir
Persona que viatja sola
Zagreb,
Croàcia
25 juny 2009
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Location was great. Staff was good. The toilet was broken. The rooms seemed 'old'. The hallways had a bad odor. |
5 |
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Markand
Persona que viatja sola
NADIAD,
Índia
21 maig 2009
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The hotel is situated in the Heart of Hong Kong & its WANCHAI. There is great food & great night life. |
10 |
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Anthony
Persona que viatja sola
uk,
Regne Unit
15 maig 2009
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it was ok the room was a bit smal but you get what you pay for the roon smelt of urine when i first checked in |
6 |
Els comentaris expressen les opinions personals dels clients de Booking.com que han contestat el qüestionari després de la seva estada a l'hotel. Aquestes opinions no representen necessàriament les de Booking.com.
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