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Empire Hotel Hong Kong
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General
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Comentarios clientes
Los comentarios están ordenados por idioma y fecha. Máximo 25 comentarios por página.
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Vicente
Grupo de amigos
Madrid,
España
23 de septiembre de 2009
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la ubicación del hotel es óptima, bien situado y comunicado, quedando próximo a zonas de negocio, ocio y turismo. el trato del personal de recepción deja mucho que desear, no orientado a la satisfacción y necesidades del cliente. En las habitaciones los baños necesitan una reforma y el servicio de televisión no funciona correctamente. |
4 |
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Luciano
Persona viajando sola
Caceres,
España
20 de abril de 2009
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La cama era mas comfortable que en otros hoteles, pero la habitacion con "vistas a la ciudad" significa vista a los edificios de al lado, es un termino poco claro para definir la habitacion. Instalaciones un poco antiguas y la hora de entrada es muy tarde (las 14 horas) si llegas de viaje cansado a las 8 de la mañana, significa que tienes que esperar 4 horas para descansar algo. |
6 |
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Prem
Familia con niños pequeños
Bombay,
India
28 de octubre de 2009
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Didnt like anything.. starting from the lobby was poorly maintained...rooms were very small and stinking and the bathroom was stinking as well and dirty...airconditioning was not working..called up the reception they sent someone over to fix it but yet it was not cooling... |
3.5 |
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Vladimir
Persona viajando sola
Zelenograd,
Rusia
27 de octubre de 2009
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Best location Because of the staff "forgot" to make wake-up call I missed my flight.. |
8 |
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Esa
Persona viajando sola
espoo,
Finlandia
25 de octubre de 2009
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Location is good, if you look for entertainment and fun. Also location in quite ok distance from MTR is definitely positive. Room I got was awful. With their normal price level you could imagine getting something nice or at least ok. Room was definitely worth one or max two stars. It might have effected that before seeing the originally booked room I changed it from non-smoker to smoker's room. If all the rooms are same level, it's not very good. Sorry, but I will not return to this hotel for any reason. Oh yes, they charged few minibar drinks without them being drinked, complaintment didn't help. "Sir, you have been drinking them according to our system". Yep.... |
4.5 |
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Anónimo
Persona viajando sola
Singapur
22 de octubre de 2009
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The location. Near restaurants and pubs. The paintwork at ceiling and the aircon vent need to be repainted. made the room looks old. TV can be bigger. |
7.5 |
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Wu
Persona viajando sola
Changhua,
Taiwan
19 de octubre de 2009
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The service of the staff at the front table were not good enough . |
4.5 |
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Gary
Persona viajando sola
Glasgow,
Reino Unido
17 de octubre de 2009
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The room was perfect and very comfortable bed. The buffet and breakfast was excellent. The porter was very friendly and helpful. Exchange rate for travellers cheques. |
7.5 |
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Gyeongjin
Persona viajando sola
Seoul,
Corea del Sur
14 de octubre de 2009
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location is really nice! |
10 |
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Dirk
Persona viajando sola
SINT NIKLAAS,
Bélgica
30 de septiembre de 2009
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Fantastic location near HK convention center and wanchai area for going out at night. Very good price/quality. |
8 |
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Dipen
Grupo de amigos
DUBAI,
Emiratos Árabes Unidos
30 de septiembre de 2009
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Near to exibasion center, walking destance to mtr. All food avlabl very near area On respasion There is mr. Bob Chan he dont know how to speek with coustmer, he muset have to learn how to talk with coustmer |
7.5 |
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Dian
Familia con niños pequeños
surabaya - jawa timur,
Indonesia
29 de septiembre de 2009
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Kindness,facility,clean |
7 |
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Ku
Familia con niños mayores
Rangiora,
Nueva Zelanda
23 de septiembre de 2009
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Concierge v helpful. Noisy on the Lockhart Rd side on Fri/Sat nights. |
7.5 |
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Stephanie
Pareja joven
London,
Reino Unido
18 de septiembre de 2009
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The hotel was comfortable, the staff were friendly and very helpful. The facilities were ok. The bed was very comfortable. |
7 |
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Agnes
Grupo
Quezon City,
Filipinas
2 de septiembre de 2009
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Save for one front desk staff who showed good level of courtesy when I checked out, I didn't like anything about my stay at Empire. Several things : surrounded by "red light district" (honky-tonk bars which were very noisy at night, you can hear noises even when inside your room!); front desk staff very curt, unhelpful and not customer service-oriented; very small room and bathroom; bathroom fittings old and rusty; English cable channels very limited. Hotel made us wait until past 4pm until we got checked in -- despite stating their 2pm check-in time, because "room wasn't ready" (aren't they supposed to ensure that rooms are ready for guests at the appointed time?). Further, they did not follow instructions indicated when I booked online! |
4 |
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Francesca
Familia con niños pequeños
Wellington,
Nueva Zelanda
1 de septiembre de 2009
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Appreciated the upgrade to the king size bed as 3 of us. Myself and 5 & 7 year old. Staff helpful and very friendly. Also appreciated the security on the lifts so only guests get to the room levels. The bathrooms could be renovated little tired and run down. |
7.5 |
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Anónimo
Familia con niños pequeños
Singapur
17 de agosto de 2009
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Overall though room small, housekeeping was good and managed to get a king bed as was sharing with a toddler. Concierge was helpful too. 1. The hotel receptionists were not as friendly. 2. They asked to collect in addition to the total room rate, HK500 incidental charges per night, as a deposit. That comes up to HK3,800 cash deposit or credit card authorization. The amount for the incidental charges are too atrocious. Hopes they can lower to about HK100/night. 3. There were 2 broken tiles that came loose next to the toilet bowl where the bathtub was. I accidentally knocked into it and the tiles fell down and hit my feet. These tiles should be fixed back before letting the guests checkin. |
6.5 |
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Anónimo
Persona viajando sola
Reino Unido
15 de agosto de 2009
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All the staff were extremely helpful, upon check in, the staff were extremely patient and the concierge staff also went out of their way to help. The internet services to borrow laptops were only during business hours in the lobby. For a 4* hotel, they should provide a business/computer room for users. At first, the room had a horrible musty smell, but this went by the 2nd night. |
8.5 |
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Hanseok
Familia con niños pequeños
Taguig, Metro Manila,
Filipinas
29 de julio de 2009
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Location was excellent!!! You cannot find this location with that price! |
6 |
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Andrew
Persona viajando sola
Brisbane,
Australia
27 de julio de 2009
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bathroom too small |
9.5 |
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Bimo
Pareja mayor
Jakarta,
Indonesia
24 de julio de 2009
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Close to mrt station |
7 |
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Anónimo
Persona viajando sola
Singapur
23 de julio de 2009
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good location-close to transportation n food/shopping/business district. Excellent front door staff and concierge-really friendly and helpful! |
7 |
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Anónimo
Pareja joven
Corea del Sur
12 de julio de 2009
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Good ,easy to connect with business place in hong kong One mosquito came in ^(^ |
7.5 |
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Stephen
Persona viajando sola
london,
Reino Unido
25 de junio de 2009
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just fine for business trip |
7 |
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Damir
Persona viajando sola
Zagreb,
Croacia
25 de junio de 2009
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Location was great. Staff was good. The toilet was broken. The rooms seemed 'old'. The hallways had a bad odor. |
5 |
Los comentarios expresan las opiniones personales de los clientes de Booking.com que han cumplimentado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com.
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