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Empire Hotel Hong Kong
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Comentariile clienţilor
Comentariile sunt ordonate după limbă şi dată cu un maximum de 25 comentarii pe pagină
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Prem
Familie cu copii mici
Bombay,
India
28 octombrie 2009
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Didnt like anything.. starting from the lobby was poorly maintained...rooms were very small and stinking and the bathroom was stinking as well and dirty...airconditioning was not working..called up the reception they sent someone over to fix it but yet it was not cooling... |
3.5 |
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Vladimir
Călător singur
Zelenograd,
Federaţia Rusă
27 octombrie 2009
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Best location Because of the staff "forgot" to make wake-up call I missed my flight.. |
8 |
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Esa
Călător singur
espoo,
Finlanda
25 octombrie 2009
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Location is good, if you look for entertainment and fun. Also location in quite ok distance from MTR is definitely positive. Room I got was awful. With their normal price level you could imagine getting something nice or at least ok. Room was definitely worth one or max two stars. It might have effected that before seeing the originally booked room I changed it from non-smoker to smoker's room. If all the rooms are same level, it's not very good. Sorry, but I will not return to this hotel for any reason. Oh yes, they charged few minibar drinks without them being drinked, complaintment didn't help. "Sir, you have been drinking them according to our system". Yep.... |
4.5 |
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Anonim
Călător singur
Singapore
22 octombrie 2009
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The location. Near restaurants and pubs. The paintwork at ceiling and the aircon vent need to be repainted. made the room looks old. TV can be bigger. |
7.5 |
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Wu
Călător singur
Changhua,
Taiwan
19 octombrie 2009
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The service of the staff at the front table were not good enough . |
4.5 |
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Gary
Călător singur
Glasgow,
Marea Britanie
17 octombrie 2009
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The room was perfect and very comfortable bed. The buffet and breakfast was excellent. The porter was very friendly and helpful. Exchange rate for travellers cheques. |
7.5 |
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Gyeongjin
Călător singur
Seoul,
Corea de Sud
14 octombrie 2009
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location is really nice! |
10 |
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Dirk
Călător singur
SINT NIKLAAS,
Belgia
30 septembrie 2009
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Fantastic location near HK convention center and wanchai area for going out at night. Very good price/quality. |
8 |
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Dipen
Cu prieteni
DUBAI,
Emiratele Arabe Unite
30 septembrie 2009
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Near to exibasion center, walking destance to mtr. All food avlabl very near area On respasion There is mr. Bob Chan he dont know how to speek with coustmer, he muset have to learn how to talk with coustmer |
7.5 |
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Dian
Familie cu copii mici
surabaya - jawa timur,
Indonezia
29 septembrie 2009
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Kindness,facility,clean |
7 |
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Ku
Familie cu copii mai mari
Rangiora,
Noua Zeelandă
23 septembrie 2009
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Concierge v helpful. Noisy on the Lockhart Rd side on Fri/Sat nights. |
7.5 |
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Stephanie
Cuplu tânăr
London,
Marea Britanie
18 septembrie 2009
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The hotel was comfortable, the staff were friendly and very helpful. The facilities were ok. The bed was very comfortable. |
7 |
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Agnes
Grup
Quezon City,
Filipine
2 septembrie 2009
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Save for one front desk staff who showed good level of courtesy when I checked out, I didn't like anything about my stay at Empire. Several things : surrounded by "red light district" (honky-tonk bars which were very noisy at night, you can hear noises even when inside your room!); front desk staff very curt, unhelpful and not customer service-oriented; very small room and bathroom; bathroom fittings old and rusty; English cable channels very limited. Hotel made us wait until past 4pm until we got checked in -- despite stating their 2pm check-in time, because "room wasn't ready" (aren't they supposed to ensure that rooms are ready for guests at the appointed time?). Further, they did not follow instructions indicated when I booked online! |
4 |
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Francesca
Familie cu copii mici
Wellington,
Noua Zeelandă
1 septembrie 2009
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Appreciated the upgrade to the king size bed as 3 of us. Myself and 5 & 7 year old. Staff helpful and very friendly. Also appreciated the security on the lifts so only guests get to the room levels. The bathrooms could be renovated little tired and run down. |
7.5 |
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Anonim
Familie cu copii mici
Singapore
17 august 2009
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Overall though room small, housekeeping was good and managed to get a king bed as was sharing with a toddler. Concierge was helpful too. 1. The hotel receptionists were not as friendly. 2. They asked to collect in addition to the total room rate, HK500 incidental charges per night, as a deposit. That comes up to HK3,800 cash deposit or credit card authorization. The amount for the incidental charges are too atrocious. Hopes they can lower to about HK100/night. 3. There were 2 broken tiles that came loose next to the toilet bowl where the bathtub was. I accidentally knocked into it and the tiles fell down and hit my feet. These tiles should be fixed back before letting the guests checkin. |
6.5 |
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Anonim
Călător singur
Marea Britanie
15 august 2009
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All the staff were extremely helpful, upon check in, the staff were extremely patient and the concierge staff also went out of their way to help. The internet services to borrow laptops were only during business hours in the lobby. For a 4* hotel, they should provide a business/computer room for users. At first, the room had a horrible musty smell, but this went by the 2nd night. |
8.5 |
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Hanseok
Familie cu copii mici
Taguig, Metro Manila,
Filipine
29 iulie 2009
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Location was excellent!!! You cannot find this location with that price! |
6 |
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Andrew
Călător singur
Brisbane,
Australia
27 iulie 2009
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bathroom too small |
9.5 |
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Bimo
Cuplu matur
Jakarta,
Indonezia
24 iulie 2009
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Close to mrt station |
7 |
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Anonim
Călător singur
Singapore
23 iulie 2009
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good location-close to transportation n food/shopping/business district. Excellent front door staff and concierge-really friendly and helpful! |
7 |
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Anonim
Cuplu tânăr
Corea de Sud
12 iulie 2009
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Good ,easy to connect with business place in hong kong One mosquito came in ^(^ |
7.5 |
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Stephen
Călător singur
london,
Marea Britanie
25 iunie 2009
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just fine for business trip |
7 |
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Damir
Călător singur
Zagreb,
Croaţia
25 iunie 2009
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Location was great. Staff was good. The toilet was broken. The rooms seemed 'old'. The hallways had a bad odor. |
5 |
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Markand
Călător singur
NADIAD,
India
21 mai 2009
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The hotel is situated in the Heart of Hong Kong & its WANCHAI. There is great food & great night life. |
10 |
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Anthony
Călător singur
uk,
Marea Britanie
15 mai 2009
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it was ok the room was a bit smal but you get what you pay for the roon smelt of urine when i first checked in |
6 |
Comentariile clienţilor exprimă opiniile personale ale clienţilor Booking.com care au completat un chestionar după şederea lor la hotel. Aceste opinii nu reprezintă neapărat opiniile Booking.com
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