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Grand Hyatt Hong Kong1 Harbour Road, Wan Chai, Hong Kong (Show map)
Excellent,
Score from 138 reviews
“ The Staff were all friendly and very helpful at all times. Great selection of restaurants and bars within the hotel. ”
Erin,
Rhodes
Directly connected to the Hong Kong Convention and Exhibition Centre (HKCEC) and a 5 minute walk from Wanchai MTR subway station and Star Ferry Pier, the luxurious Grand Hyatt Hong Kong features a 50-meter (164-foot) heated outdoor pool and a spa. Its elegant rooms overlook Victoria Harbour from floor-to-ceiling windows. Modern rooms come with a 42-inch flat-screen cable/satellite TV, a minibar and tea/coffee-making facilities. Marble bathrooms offer a separate bathtub for a relaxing soak. Complimentary Wi-Fi access is available in all guest rooms. Grand Hyatt Hong Kong is less than half a mile from Pacific Place Shopping Mall, Times Square, Lan Kwai Fong and SoHo. It is a 40 minute drive from Chek Lap Kok Airport. The well-equipped health club includes tennis and racquetball courts and a 24-hour fitness studio. The tour desk provides sightseeing arrangements and car rentals. All guests can also enjoy free transportation to Central, Wanchai, Admiralty and Causeway Bay in a classic London taxi or electric car. One Harbour Road features Cantonese cuisine while Grissini serves Italian dishes. International and Japanese dishes are served at the hotel’s other restaurants. Drinks and nightly live entertainment are available at Tiffin and Champagne Bar. Hotel Rooms: 549, Hotel Chain: Hyatt. The most recent booking for this hotel was made on May 22 at 09:29 from Russia.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Grounds, Terrace, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Express Check-in/Check-out, Safe, Soundproof Rooms, Heating, Baggage Storage, Stores in Hotel, Air Conditioning, Designated Smoking Area, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar ActivitiesTennis Court, Sauna, Fitness Center, Spa, Massage, Playground, Hot Tub, Racquetball, Outdoor Swimming Pool (All Year) ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Babysitting/Child Services, Laundry, Dry Cleaning, Hair/Beauty Salon, VIP Room Facilities, Breakfast in the Room, Ironing Service, Honeymoon Suite, Currency Exchange, Souvenir/Gift Shop, Shoeshine, Car Rental, Tour Desk, Fax/Photocopying, On-Site ATM, Concierge Service, Private Check-in/Check-out, Shuttle Service (Surcharge), Special Diet Meals (upon request), Airport Shuttle (Surcharge)
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Total Hotel Score:8.7
Based on 138 reviews Guest reviews are written by our customers after their stay at Grand Hyatt Hong Kong. |
Score breakdown
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Score Filter |
Has Grand Hyatt Hong Kong always scored 8.7?
See the average scores awarded by guests over the past 12 months.
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Christian
Mature couple
Beijing,
China
April 30, 2013
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Everything about Hongkong Weather at this time...too cloudy
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8.8 |
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Sergey
Young couple
Moscow,
Russia
April 25, 2013
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Position and comfort
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9.2 |
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Bernard
Solo traveler
Palmetto Bay,
United States of America
April 19, 2013
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Location, service, food, room, cleanness, free internet. did not get exactly the room I booked and was expecting...but was OK.
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10 |
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Chris
Solo traveler
Shepreth, Nr Royston,
United Kingdom
April 9, 2013
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Lovely newly refurbished room The refurbishments taking place. But for the ups on a new room to the downs that rooms need to be renewed!!
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7.9 |
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Colin
Family with older children
Dundalk,
Ireland
April 3, 2013
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Everything. Everything about the hotel was excellent, however I think it is overpriced.
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9.6 |
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Corinne
Solo traveler
BUSSY SAINT GEORGES,
France
April 2, 2013
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the Nespresso machine in the room, the confort of the bed (excellent), the ambiance in the bedroom, the accessories available such as adapters, ..; so confortable! the check in, it is always a problem, so slow and complicated, it is a moment I really dislike when arriving at Grand Hyatt the queue at taxi, always
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7.1 |
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Akihiro
Mature couple
Takarazuka city, Hyogo pref.,,
Japan
April 1, 2013
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As I had businnes at the HKCEC, the location was extremery good. Considering its cost, the facilities are a little bit old especially poor drainage in the bath room.
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7.5 |
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Franz
Mature couple
Gundelfingen,
Germany
March 19, 2013
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Great location. Staff very friendly and absolut supportive. Hotel offers everything that businesspeople need as well as for the ones who are there simply for pleasure as in our case.
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9.6 |
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Marc
Solo traveler
Brussels,
Belgium
March 8, 2013
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Easy to reach location. Excellent breakfast in the Club. Dated rooms in need of renovation. Club not worth the extra - and not on par with other hotels in category.
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6.7 |
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Heqing
Family with young children
Beijing,
China
March 7, 2013
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The breakfast buffet is good. The room with harbor view is also excellent. The hotel is not close to the subway station & any stores. Not convenient to go out to anywhere.
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6.7 |
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Louise
Family with older children
Bolton,
United Kingdom
March 4, 2013
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The splendour of the hotel - it was beautiful. Everything from the grand entrance & foyer to the sumptous breakfasts with incredible range of choices. The best hotel I have ever stayed in - bar none!! The location was also great - overlooking Victoria Harbour across to Kowloon. I liked everything.
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10 |
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Ranem
Solo traveler
kfar qassem,
Israel
March 3, 2013
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Good location,it is perfect for business people. Good breakfast buffet.Staff really helpful and kind. Do not accept payment without a credit card display! Too bad they did not mention it before I got there! First time I encounter with such a requirement. Usually do not travel with credit cards. I had to pay cash!
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10 |
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Abdulrahman
Solo traveler
Khobar,
Saudi Arabia
February 28, 2013
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The room was clean i paid the deposit in cash , and they refuse to return my money in cash ! only to the credit card which may take a month
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8.3 |
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Robin
Mature couple
Fetcham Surrey,
United Kingdom
February 26, 2013
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Staff really helpful and kind Food wonderful Hotel elegant Restoration work in hotel during the day.Trying to sleep to cachtup on jet lag not too good. Building work outside, the sooner the work is completed the better.
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9.6 |
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Jeremy
Family with young children
KEMSING KENT,
United Kingdom
February 20, 2013
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Good breakfast buffet, nice pool, great dinner buffet, Room a little small Construction going on in front of the hotel, not sure if it will onscure the harbour views? Concierge services a little variable
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7.1 |
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John
Mature couple
Castel,
Guernsey
February 8, 2013
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pool, room and breakfast nothing
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9.2 |
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Shane
Family with older children
Lennox Head,
Australia
January 29, 2013
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the amazing service the renovation noise
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8.8 |
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Joong
Young couple
London,
United Kingdom
January 21, 2013
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Good location, must be perfect for business people. Breakfast was great. Very friendly staff and clean everywhere in hotel. Comfy bed and very quiet, even though some renovation work in hotel, so I could have good sleeps for 3 nights. The room was upgraded to harbour view, night view was ok, but it wasn't great in daytime due to a bit cloudy weather which was pretty normal in HK. Overall, great experience.
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9.2 |
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Thilajet
Family with young children
Bangkok,
Thailand
January 8, 2013
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1) Location 2) Prompt and attentive service staffs 3) Breakfast buffet 4) Housekeepers staff came by and offered extra things needed in person. 5) In room magazines, books and info. To be honest, we could not find any displeased moment while stay at your hotel. Obviously, there must be some but those were too small things to bring up like, there are some dirty spots on the in room carpet.
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9.2 |
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Shinji
Mature couple
nagoya-shi aichi-ken,
Japan
January 3, 2013
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It was my best experience on Chinese food in 'one harbour road'. But the lunch fee was too expensive. The Tiffin was too. I cannot recommend this hotel restaurant because of the high costs. But 'one harbobor road' Chinese dishes were excellent for me. Too much costs.
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7.1 |
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Sergey
Solo traveler
Khimki,
Russia
December 6, 2012
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quality of service I would prefer Club reception to work till 1-2 am at least.
0 out of 1 people found this review helpful. Did you?
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8.5 |
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Thomas
Family with young children
Taipei,
Taiwan
November 19, 2012
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Service Taxi stand so clouded with people.
0 out of 1 people found this review helpful. Did you?
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7.9 |
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Rouzbeh
Young couple
Dubai,
United Arab Emirates
November 1, 2012
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Breakfast buffet To expensive
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9.2 |
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Paul
Group of friends
Toronto,
Canada
October 30, 2012
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Beautiful room with a view, fabulous breakfast buffet, above average facilities. Internet was an extra charge, ridiculous at the price level for a room here and when wifi is easily supplied; annoying.
2 out of 2 people found this review helpful. Did you?
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8.8 |
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Peter
Mature couple
Stanmore,
United Kingdom
October 30, 2012
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Service excellent Price High cut stay short by 2 Days booked a hotel in Macau
Did you find this review helpful?
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8.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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