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Harbour Grand Hong Kong
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When would you like to stay at the Harbour Grand Hong Kong?
Top
Based on
58
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Olivier
Solo traveller
London,
United Kingdom
November 30, 2009
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the staff were very helpful, very good gym and heated swimming pool. considering the rate and the 5 star for HK standard, the TV was not working all the time, the 24 hour room service was very limited. |
9 |
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Mark
Mature couple
Peng Chau,
Hong Kong
November 24, 2009
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Huge rooms high-ceilings, tranquilly quiet, spectacular harbour views, luxurious decor and furnishings, a real bathroom with seperate bath, and shower. Perfect location near superb local dining, shopping and transport. A true 5 star hotel... The harpist in the spacious lobby lent a divine serenity to a truly magical stay. The only hotel for me. |
10 |
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Junko
Solo traveller
Shenzhen,
China
November 20, 2009
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the bath is good because the tab and shower ware separated.the Chinese restaurant is wonderful, not only the taste also location. |
9.5 |
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Ann
Solo traveller
Fennell Bay,
Australia
November 20, 2009
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A really Beautifull Hotel The staff were very polite and helpfull. We found it in a convienient position to sight see and get to the shopping areas |
10 |
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Anonymous
Mature couple
Indonesia
November 19, 2009
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I like the design |
10 |
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Alexander
Solo traveller
Klin,
Russian Federation
November 17, 2009
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Good view to hourbour Check-inn 40 minutes - searched for number. After 23-00 to eat in hotel not probably. The Internet not chipper - 20 USD per a day. Far enough from the Center. |
7.5 |
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Gina
Solo traveller
north york,
Canada
November 17, 2009
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Nice clean rooms, friendly staff, great breakfast and resturants fantastic views On checking out there was some confusion for the guests as it was very busy. I would suggest the staff should attend to check in customers and check out customers separately I would further suggest that a staff member be available to guests so they can ask their questions before reaching the counter at these busy time |
9 |
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Benjamin
Solo traveller
suresnes,
France
November 15, 2009
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Good view , good bed , nice top floor bar very slow check-in/out / room cleaning not done on two out of five days during my stay : unacceptable ! |
5.5 |
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Anonymous
Solo traveller
United Kingdom
October 29, 2009
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Pleasant staff, small room, isolated location with great view of harbour and city, clean spa and swimming pool, very poor coffee. Good value for money |
7 |
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S
Mature couple
Bogor,
Indonesia
October 27, 2009
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View is good, cleanliness of my room is very good, and the staff of this hotel very honest. Yes, on my booking I need a kingsize for bed, but unfortunately I haven't got it. But I can forgive about that, because the hotel is good and comfortable. |
9 |
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Stelios
With friends
Nicosia,
Cyprus
October 24, 2009
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excellent! Best Hotel in HK for the last 4 years I travel there! |
10 |
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Zvi
Solo traveller
Tokyo,
Japan
October 24, 2009
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The rooms are large I was woken up and terrorized by the bellmen who insisted he had a delivery to make,in fact he made a mistake and my room was not the room he needed to go to. |
6 |
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Ananthakumar
With friends
chennai,
India
October 16, 2009
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The hotel surroundings, the food /restaurants,choice of in room dining. |
5 |
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Hyo
Solo traveller
seoul,
Korea, South
September 28, 2009
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location, clean and helpful staff |
10 |
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Dorothy
Solo traveller
vancouver,
Canada
September 25, 2009
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Well trained staffs. Remarkable doorman and bell boys, extremely helpful staffs. Most of the staffs have great command of English and Chinese. Even the Indian doormans speak fluent Cantonese. The buffet was terrible, needed to improve. |
8 |
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Ali
With friends
sunshine west,
Australia
August 20, 2009
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very tastefully decorated, friendly staff. the foyer could have done with some seating as a waiting area. So big but so empty. Though impressive it didn't feel comfortable. |
9.5 |
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Kimberley
Family with young children
Mandurah,
Australia
August 16, 2009
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Turn down service was to late! Once they came around at 10.30pm... When traveling with children, this is way to late. |
9 |
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Benson
Family with young children
CAIRNS NORTH,
Australia
August 12, 2009
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Harbour View is Excellent. . Size of the room is very small.Too many car reapir workshops nearby the hotel, it may down grade the hotel. |
8.5 |
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Anonymous
Mature couple
Australia
August 11, 2009
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Friendly Cheerful Staff Food in Main Cafe needs to improve |
10 |
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Anonymous
Mature couple
Singapore
August 3, 2009
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lobby is spacious not able to check in by 2pm only at 4pm |
6.5 |
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Robin
Young couple
Marbella,
Spain
August 2, 2009
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Concierge staff extremely helpful. Pool very clean. Hotel only open 2 months so everything is new. Hotel blocked 100% of the room charges as security deposit on debit card card payment (phone/minibar!). When I complained, instead of crediting the amount, they debited it again so my card was blocked by the bank. Not amused at all. Front desk resolved problem but at my cost of 30 min phone call to my bank in the UK. |
7.5 |
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Jeffrey
Family with older children
Maroubra,
Australia
July 27, 2009
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We got an upgrade which was much appreciated. We were able to check in earlier than expected. The staff were extremely friendly and eager to please. Some engaged us in friendly conversation for half an hour or more. A real highlight was the view from the 41st floor - a truly stunning vista that took in both the island and the mainland. We were the first guests ever to order food in this lofty venue and we sampled most of the delicacies - all fabulous. The hotel is situated in an unimposing area - among the motor shops of North Point - but the setting turned out to be propitious. We felt separated from the jostle of the crowds in the more traditional, "touristy" settings. This ultra-smart, ornately designed hotel became a true holiday haven. We had only two minor complaints - when we arrived they seemed surprised, and for a few minutes it appeared as if they hadn't known we were booked in. Secondly, because the hotel is new, there were more staff in attendance than guests. This felt slightly odd and a little unsettling. Everywhere we turned there was a doorman or staff member ready to fawn over us. We'd have preferred feeling less "special" as this would have allowed us to relax more. |
10 |
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Erkki
Mature couple
Helsinki,
Finland
July 22, 2009
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Views Small rooms, expensive internet and the building is middle of nothing. The hotel and staff were not ready, so many things didn't went well. |
5.5 |
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Claire
Family with young children
TADWORTH,
United Kingdom
June 29, 2009
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The most comfortable bed I have ever slept in. Staff couldn't do enough to help - impecable service. |
9 |
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Ning
Solo traveller
beijing,
China
December 2, 2009
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景色 服务 |
6.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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