Harbour Grand Kowloon  

they charged a fee of 4752 HKD from my credit card as pre booking amount which they said would be refunded back to my credit card after the stay.but now they are asking a 2 week time for the refund.they didnt go with their commitment.

Very pleasant hotel with excelent view (even much better than directly in the center of the Kowloon). Good cuisine with high quality products. Very relax atmosphere

The pool a little bit smaller than expected after looking through the photos. And just to be ready - about twice amount is deposited when arrived, but released immediately at the time of check-out (just the difference should be paid).

Location, friendly helpful staff, value for money and excellent food choices

Loved the hotel location, the staff for the most part were extremely efficient and helpful, excellent food, suite done with class, free shuttle to town, restaurants, cafes, fitness centre

Internet service was not free. Room was not ready at 2pm when check in time is 2pm and was told it would be ready by 2pm. Fitness centre rules of restricting use of gym to 14 and over when it should be done on a case by case basis as our 11 year old probably knows more about fitness than your staff/trainers.

The price at the time was good in comparison to other 5 Star Hotels in Kowloon. Despite the location, which is further away from the more trendy shopping areas, the Hotel Shuttle Service was excellent, with very friendly and knowledgeable drivers. Walking distances to Kowloon Bus Services was only 5 minutes when there is a need to travel to other distant parts of Hongkong. Taxis were always available. Excellent service by all their staff.

We thought the cushioning on the King Size Bed was a little too soft. It was not very good for customers with back problems. We travel a lot in the usa, and a few of the major Hotel Chains have adjustable cushioning in their beds.

The view from our room was spectacular. The foyer in hotel was impressive. The shuttle bus service service was very convenient and easy to use. The whole hotel was very clean and the hotel felt 5 star at every stage. Although we didn't use it the hotel pool was great and looked stunning. And our bed was king size and incredibly comfortable.

The food in the hotel was incredibly expensive compared to other options available outside the resort

We chose the hotel for its roof-top pool and location near the Whampoa shopping malls. The shopping area was so-so for a couple of tourists, but there's a free shuttle to Nathan Road every half hour (although it can and does get full, so be on time!). Also, the distance the shuttle covers is walkable and rather enjoyable after dark, so walk along the Promenade at least once! The pool could have been nicer, but the view is nice. We stayed at the Club floor and enjoyed the perks very much. Staff were friendly and helpful, our room was clean and fresh, and we were welcome to the Club lounge even after we had checked out, which was wonderful as we were on a late flight.

The shuttle bus into town could be a little larger, or run a little more often...

I selected the room with King Size Bed facing the sea, inspite of the charges being less for the two Queen Size Bed with breakfast included, but surprisingly they gave me the Queen Size Bed room and I had to pay extra for the same. Jayesh Choksi

The pool is just great

This time price was double to normal - why ?

The position on the waterfront was great. Spectacular view from our room.

Absoulute comfort & luxury

To far out of cbd / shopping etc

Courtsey of staff and excellent facilities

Little difficult to know about location for taxis