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Newest reviews for Harbour Plaza Metropolis

  • Bryony
      United Kingdom
    August 28, 2014

    The room was gorgeous!! Bath tub on the balcony was amazing!! And the breakfast was excellent!!

    9.2

  • Oliver
      United Kingdom
    August 24, 2014

    2 people in a tiny room and we couldn't even open our suitcases. Expensive room but tiny size :(

    7.1

  • Anonymous
      United States of America
    August 23, 2014

    Check in waiting time was too long.

    9.2

  • Timon
      United States of America
    August 19, 2014

    Harbour view, cleanliness, shuttle bus, complimentary of rollaway bed because of long stay

    7.5

  • Sherif
      Egypt
    August 18, 2014

    Guest service The pool is good

    I dont like this hotel Very small room Very expencive

    4.6

  • Sarah
      Hong Kong
    August 17, 2014

    View from the Club Lounge. Attentiveness of staff in Club Lounge who always addressed me by my name. Quality & variety of breakfast spread- fresh, delicious & tasty.

    Queue for regular check in downstairs. Pedicure man at the Spa inferring that the tip I'd offered to give wasn't generous enough!

    7.9

  • Anonymous
      United States of America
    August 16, 2014

    Location

    Rooms are too small

    5.8

  • Kunal
      India
    August 10, 2014

    1. Repeated Insisted appeals for the tip by bell boy ! 2. When i went to reception before making my reservation, the front desk offered me Superior room with the harbour view, but after a while I made an online booking using my mobile phone thru Booking.com chosing the same room category, the room had the city view. After complaining for the same, the front desk people offered me to take the refund, rather than getting the room changed for me. Arrogant attitude of the staff.

    5

  • Riccardo
      Italy
    August 10, 2014

    everything excluding reception

    too much time at reception for check-in because of very long queue

    7.9

  • Janet
      Australia
    August 9, 2014

    Hotel was out of main city centre so it was quieter area. Great having a shopping centre attached to it. Fantastic having the shuttle service.

    NO free WiFi which nowadays comes with all hotels. Breakfast was expensive - no cheaper if you booked same time as the accommodation.

    9.6

  • David
      New Zealand
    August 6, 2014

    Helpfull/friendly staff,location,close to MTR station and shopping mall underneath,good value for HKG,asked for good view on upper floors and they gave us just that on the 19th floor!.Food was good but expensive compared to Mall below!.The pool was nice on a hot day!.The shuttle was great,used it every day.

    Charging for wifi,should be included for what we paid per night,also breakfast should be included,went to Starbucks nearby in the MTR station!

    8.8

  • Moyne
      Hong Kong
    August 6, 2014

    location, food, cleanliness, punctuality of scheduled bus.

    people are very robot like and not friendly at all, even the slightest request is met with rude answers back. it seems its more an inconvenience for customer service to handle customer inquiries.

    7.1

  • Hin
      United Kingdom
    August 5, 2014

    Separate rooms set up like an apartment! The kitchen clean rooms great view easy access to MTR/Bus/Taxi stations free shuttle!!! (to Tsim Sha Tsui or Airport)

    aircon seemed a bit too powerful and upon leaving it reverts back to default settings

    9.6

  • Anonymous
      Italy
    August 5, 2014

    Convenient position, nice pool

    room a little old, queque on check in/check out

    6.7

  • Vallianatos
      Greece
    August 4, 2014

    Breakfast

    Every service is chargeable this is very negative and i would not propose this hotel It is very far from the center

    3.3

  • Dechen
      China
    August 3, 2014

    room is clean and quite

    Terrible view, disappointing service and outdated facility

    3.3

  • Annette
      Australia
    August 2, 2014

    We were upgraded to a Club Surerior room and after travelling all night from Rome were so pleased to be given our room as soon as we arrived at Harbour Plaza Metropolis.Staff were so helpful and friendly and we were made to feel so welcome.The cocktail hour and included breakfast added further enjoyment.Harbour views from our 20th floor room were wonderful.the swimming pool was an enjoyable respite from the heat.

    There was absolutely nothing we didn't enjoy

    9.6

  • Sik
      Malaysia
    August 2, 2014

    No wifi connection. Very inconvenient.

    7.9

  • Benjamin
      Australia
    August 1, 2014

    Hotel was excellent value for money with world class facilities and a hint of grandure. Great location with the train station a footstep away. The food was also very good.

    Being such a busy hotel the reception seems to struggle with the demand with slow processing. You would never receive attention in under 10 minutes at any time of the day. The single room can also be a little pockey for your average hotel room.

    9.2

  • Ka
      Hong Kong
    August 1, 2014

    location

    $130 per device (and it only require you to in put your rm number and bday), the print are really small so it is very easy to over read it. I paid to upgrade to a seaview room but totally not worth it as it is located on the 5th floor (which is basically the 1st floor, and it is not a very nice view, so ask for the floor number before you agree to pay for an upgrade)

    5.4

  • Ben
      New Zealand
    July 31, 2014

    All the comforts of a 5 star hotel without the price tag. Very friendly and helpful staff. Great pool. Ideal for families

    Is in a slightly odd part of the city. Not much within walking distance but taxis are very cheap in HK. Train station next door too.

    8.3

  • Zhuo
      China
    July 28, 2014

    good location,convenient to metro station,super market,canting,etc.

    waiting time too long to check-in/out

    7.1

  • Zhan
      United Kingdom
    July 26, 2014

    location and gym

    No free wifi which is supposed to be the basic service nowadays

    8.3

  • Anonymous
      Hong Kong
    July 22, 2014

    location, harbour view, housekeeping staff nice

    No Free wifi. staff in reception not friendly no smile face. Check in and check out very slow. kitchen equipment lock, need to ask to open.

    5.4

  • Suzie
      New Zealand
    July 21, 2014

    Staff extremely professional in all areas of service. Room was brilliantly serviced and spotlessly clean. Use of pool and Harbour Club Lounge was fantastic. Highly recommended

    10

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