Harbour Plaza Resort City  

I liked the fares and the fact that it is opposite the light rail which made the travelling into other parts of Hong Kong easy. The staff was very friendly and helpful and I appreciated the shuttle from and to the airport which made it easy for first time travelers. We did not have breakfast at the hotel so I cannot comment on the food. All in all we had a wonderful time and although I did not make use of all the facilities available like the spa etc., I enjoyed the swimmingpool and especially the cleanliness of it.

Location - advertising doesn't meet the reality - nothing to do - hotel in a small shopping centre in the middle of nowhere among concrete jungle living blocks - no nature - no relaxing - pool was closed - required room not available - distance to city was much longer than said - hotel had no atmosphere - good for back packers and business guest who only wanna sleep somewhere

Room was clean and good range of toileteries were provided

Confusion and long wait for airport shuttlebus service-I was very tired after long flight and needed to sleep.Bed was very hard and difficult to sleep in. I would have appreciated a cup of English tea but there was no milk or tea bag provided for this.

-- Overall opinion: Hotel is very comfortable at a low price; worth to stay even for a longer period. --- To be more precise: (A) Staff very friendly and willing to help, (B) restaurants and shops within walking distance (< 3 min), (C) close to public transport: bus terminal roughly 500m away, light rail and taxi station in front of hotel, (D) hotel offered an airport shuttle at 90 HKD each person. Be aware: if you do not have too heavy luggage, you can also take the public E34 bus which is much cheaper (~ 15 HKD). (E) Roughly 60 min away from Hong Kong island by means of public transport. Tip: Take bus 60X to Jordan at the bus terminal.

(A) Hotel shuttle not very frequent (only 1 per hour), (B) air-conditioning cannot really be triggered by hand and maintains temperature constantly low, (C) mattress very hard, (D) bathroom was reasonably comfortable, but modernization (e.g. wall tiles) is necessary in due time.

The furniture and bath facilites are old fashioned and poor- amended.

Rooms are spacious and comfortable- Staff very friendly and helpful- Shuttle bus was excellent considering that the hotel is a bit far from Hong Kong Central- The hotel is also well connected by public transport to go anywhere you want, it just take a longer time to get there, but it's a good experience.

Considering January was quite cold, the hotel lobby and rooms need an improvement in the air conditioning. It was a bit unpleasant to be cold while having breakfast or relaxing in the lobby. There's no free Wi-Fi, but having any consumption at the bar or daily breakfast you can get free internet at the lobby for the hole day.

The 2012 International Conference on Government, Law and Culture was held in the hotel. The cultural environments of the hotel and its surroundings are friendly and very peaceful.

1. There is no free internet. 2. There is no free shuttle. I paid 100 HKD for the bus. 3. There was no heater in the first room I was assigned to, which was in 27th floor. It was extremely could and I had to move my belongings to another tower without any help from the staff who kept watching me!!. 4. Service charges are worse than paying taxes in the US or Europe: They are very much high!!

Staff come over as sincerely friendly more than most hotel staff in hk. Breakfast is very good value. The room size was as described with a separate sitting area and a movable screen to a large firm bed. I took 2 hours to visit the wetland park having visited Mai Po Marshes in 1979. It is a very good educational experience for children and does provide an opportunity to photograph birdlife for those with 600mm lenses and above but real ornithologists should contact the authorities to get controlled access to the conservation area.

The tour groups are mainly from the emerging middle classes of Asean, Korea and the People's Republic of China. They and their children are well behaved but they are mainly on the 3 star tour and tend to treat the idea of greeting someone in English as an embarrassment best avoided, so may seem unfriendly when in fact they are not. Some of the fittings, though solid and safe may not have been fitted to the same standard as in more upmarket hotels, but the finishings are in solid wood and quite pleasing. The Mass Rapid Transit does take about 30 minutes to Hung Hom and you may want to go there or to Tuen Mun to get a seat. The Light Rail is frequent. Get an Oyster if you are going to use this frequently. The Hotel's shuttle costs about the same as the rail fare.

Competitive price and cleaniess. The hotel also provide warm air- conditioner selection but we preferred to switch off.

The tv could not be operated by remote for channel button. Only two pillows on the beds and they were too flat so we felt uncomfortable in breathing. We must fold the pillows to minimize the uncomfort on our chests. The two extra pillows place inside the cabinet should have been placed on the bed to let customers know the pillow covers have been changed as well. We didn't use the extra pillows because we worried about the cleaniess of the pillow cover.

Bigger room then hotel in the city. Price

Too far away from the city

Sat test is located here and it's convenient~

The picture on the website is so different from what the hotel really is

Prices have gone up considerably since my last stay in May 2011/ Overall still a good package

The room was nice, facilities nearby excellent.

Facilities not explained by staff - including airport transfers etc, I would have liked a little more advice however staff not particularly approachable.