The Harbourview  

Friendly staff, very efficient, good location, very easily accessible from shuttle bus from airport express train terminus (last stop, convention centre). Good view of harbour from room.

Cost of internet - relatively expensive and for no reason. Pillows had some kind of protector inside and were most uncomfortable, cover slipped off! - again no reason for this, but spoilt the stay.

the service is exquisite with all staffs actively trying to help you

The view from the hotel room is dissapointing. Especially compare to the photos on the website I made the booking

The Harbourview was well located for us as we were attending a wedding across the road. The staff were friendly and helpful. Harbour view room was very pleasant (not luxurious but not a shoebox either). All round, a very good price for a small but clean 'room with a view' and well located.

Main complaint was one night we had very noisy neighbours and this kept us awake a good part of the night and the other complaint was that the bed was rock hard. However, on speaking to a relationship manager in the foyer prior to our departure, he told me we could have had a 'soft top' put on the bed which I hadn't seen mentioned anywhere in the literature.

City view was perfect. Very good location. Very close to citycenter, to MRT station, to ferry pier. Rooms are comfortable. Bathroom is really very small, but very convinient, we do not fell any discomfort while use it.

First we took premier room, not premier room with harbourview. We could' not stay in this room, it was horrible. Opposite our window stone wall was located, very close to the window. We even did not see rain and sun rays. It was like room without windows at all. We have to change our room to premier room with harborview and pay some extra money.

The location above all is the biggest appeal, with the Wanchai MTR station just 5 minutes away. It is also a short cab ride away from the Airport Express Hong Kong Station. Not exactly a high-end, all decked out luxurious hotel, but it is highly appropriate for people in Hong Kong for business. The price is also very attractive.

The receptionist/concierge could use a little improvement on their English.

it is near to the HC center

3 stars hotel......small room!!!

My main reason I chose this hotel was location, ease of booking tour around city, value and basing on other people's good review of the hotel. The staff was very courteous and spoke decent english, lobby and rooms were very clean, breakfast buffet was excellent considering it is free. I did not expect a lot basing on the price I paid but I was very surprised on how nice an experience we had. Hotel Concierge was great helping us getting transportation, information and even umbrellas on rainy day. Highly recommended for budget conscious people who are looking for a clean nice place to stay

Lacking facilities like a swimming pool, rooms are very small but I think base on hongkong standard it is pretty decent. No free Wifi and slow wifi on the lobby

Good breakfast , but you pay for it

If I write what I did not ! like about the Hotel "is " a complaint so how do I review a non complaint ?? To far to walk to anything ,had to pay for taxis each time I went out the door, for the price, breakfast should be included , no fresh milk just 2 sackets of coffee ran out .no biscuits, had to pay for water! No dressing gown, no mens shaving soap,WI fi extra, should be all included for high tarrif Hotel.

Location is excellent for the conference centre. 3 min walk from door to door. For business the hotel was basic and should offer free broadband in the rooms as the rates were too high for 1 hr or 4 hrs.Breakfast was very basic and expensive for what was on offer.

With this price to have this value hotel facilities and location, plus the traffic and amenities are within minutes in this area, that is the very best to my concerns. I will make it as my next trip hotel in the future.

Breakfast was ok. Hotel was within walking distance of a really good Indian food restaurant (Jojo's) but had to wade thru many prostitutes hanging on street...

Small room. Gave my husband and I twin beds for some reason and we were just too tired from travel to exchange room....beds were so hard and uncomfortable. Asked for premium room and got standard quality. No excersize facility. No outlets to charge phone, laptop coffee maker etc. I finally had to call to get a power strip so my husband and I could charge our laptops and phones! View subpar as we had it blocked by a bright blinking ing neon sign. Bathroom was so small: One could brush teeth, use toilet and practically shower at same time. Photos on line really distorted...Would really not recommend.

The entire staff was impeccable: friendly, professional. The service was prompt. The new bathrooms were a happy surprise; the shower stalls a great improvment to the tubs I remembered from years ago.

The TV in my room was the smallest I have had in any hotel. I would have liked face cloths included in the bathroom.