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Island Pacific Hotel152 Connaught Road West, Western District, Hong Kong (Show map) Good, Score from 498 reviews“I was really impressed on all fronts. Especially the level of service by the staff. Would strongly recommend this hotel to anyone.”
Richard,
Clackline
Enjoy reasonably-priced 4-star comfort at Island Pacific Hotel. Providing free shuttle services and Wi-Fi in the lobby, it has floor-to-ceiling windows and a well-equipped gym overlooking the outdoor pool. Half a mile from SoHo, Hotel Island Pacific is a 15-minute drive from the Hong Kong Convention Centre. A 5-minute shuttle ride takes guests to the Hong Kong-Macau Ferry Terminal and the Airport Express Hong Kong Station. The elegant rooms come with ample work space and an iPod dock. Bathrooms feature both a shower and a marble bathtub. After a day of activity, comfortable lounge areas in the hotel offer a good place to relax. Providing 24-hour front desk services, friendly staff can assist with business and currency exchange needs. IP Café, Island Pacific’s all-day dining restaurant offers Asian and Western buffet spreads. Featuring a large flat-screen TV, The Bar provides a comfortable setting to enjoy cocktails and sports. Hotel Rooms: 343
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Total Hotel Score:7.9
Based on 498 reviews Guest reviews are written by our customers after their stay at Island Pacific Hotel. |
Score breakdown
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Score filter |
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Anonymous
Solo traveler
United Kingdom
January 12, 2011
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Excellent staff who spoke good English and were really helpful. The price for wireless broadband 300 HKD for 7 days!
6 out of 6 people found this review helpful, did you?
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7.5 |
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Wonsoon
Family with older children
Seoul,
South Korea
September 28, 2011
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From the airport, we could find various option to get to the hotel and we took a hotel shuttle bus service HK$140 per person. During our stay every staff offered us very kindness from the beginning to the end. The room was a bit small but had a great view of ocean. The frequent shuttle bus service to the MTR, the exhibition center, ferry and the center was wonderful! Well, everything's very good value for the money I paid. If I am to speak,the floor carpet needs deodorization and the bentillator is too noisy as most hotels has.
2 out of 2 people found this review helpful, did you?
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10 |
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Anonymous
Solo traveler
Hong Kong
May 11, 2011
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Great value hotel in a decent location with free shuttle services, I would stay here again. Room was small (but average for Hong Kong) and a little outdated but clean and had some modcons e.g. iPod dock player and flat screen TV. Location may be a little far out for those not familiar with HK but it's very easy to get around and the shuttles help.
2 out of 2 people found this review helpful, did you?
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7.9 |
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Mark
Solo traveler
Moira Craigavon N.Ireland,
United Kingdom
January 26, 2012
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Excellent and attentive staff Nice atmosphere Excellent rooms Good views of harbour Shuttle bus to and from Hong Kong station Tram stop 1 minute walk Good concierge service, knowledgeable staff and happy to help Excellent breakfast (additional cost) Would stay again. Actually returned a few days later for second part of my stay in Hong Kong
1 out of 1 people found this review helpful, did you?
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9.6 |
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Sherry
Solo traveler
Brisbane,
Australia
November 28, 2011
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Excellent staff. Convenience of shuttle bus. An Australian tv channel would be a good addition. I think it's free(!)
1 out of 1 people found this review helpful, did you?
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7.1 |
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David
Family with older children
Sydney,
Hong Kong
September 20, 2011
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Attentive and friendly staff. Well equiped room with large lcd tv. Hotel shuttle bus service from hotel to tourist locations requires greater clarification to guests upon check in. In our case we only learnt of the limited weekend service upon drop off and we were required to use public transport/taxi more than once. Otherwise a very nice hotel.
1 out of 1 people found this review helpful, did you?
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8.3 |
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David
Young couple
pattaya,
Thailand
August 10, 2011
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Position,staff,room,view,clean,free transport to city, ferry train.excellent value for money.Staff very friendly and helpful.Have already recommended to friends. The first room's bed was far to small for me.The second day I mentioned it to a member of the front desk,and was immediately offered an upgrade to a room of a much higher standard, and price than I had payed for.
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Family with older children
Singapore
June 12, 2011
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Good service. Clean rooms. Hotel was quite far from the MTR and I had to take a cab from the station. However, the ride only cost around HKD20.
1 out of 1 people found this review helpful, did you?
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7 |
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Anonymous
Family with older children
Philippines
May 5, 2011
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The ipod dock and the free wifi The location is not that good but it has free shutle service
1 out of 1 people found this review helpful, did you?
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7.5 |
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Marina
Young couple
Moscow,
Russia
February 11, 2012
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Not small room. Clean and nice. To go from the subway - 15 min walking. But it was not so sad for us) The breakfast is exellent, but expensive. The deposit blocked for a long time.
Did you find this review helpful?
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9.2 |
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Deepa
Solo traveler
NORTHWOOD,
United Kingdom
February 10, 2012
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The staff was excellent and after I wrote to them for directions to the hotel they arranged very convenient Limo at nominal price which dropped and picked me with all my heavy luggage right from the Hotel. Every staff member went out of their way to help me. The room was very clean, well equipped with all amenities and very comfortable. Absolutely loved my stay. Would definitely visit again with my family and recommend it whole heartedly to all my friends and family. The location is a little away but the shuttle service takes the load away. No problem at all!
Did you find this review helpful?
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9.6 |
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Anonymous
Solo traveler
Monaco
February 5, 2012
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overall quality of the room and location. close to Macao Ferry and at 4 euro taxi from the center.
Did you find this review helpful?
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7.5 |
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Anonymous
Mature couple
Czech Republic
February 4, 2012
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Good hotel, good location. I would stay again.
Did you find this review helpful?
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8.8 |
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Dr
Solo traveler
Bracknell,
United Kingdom
February 2, 2012
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My room on the corner, like the one I had in enforced stay 2 years ago when flights were grounded and a friend found me your hotel I was in transit form Dhaka to Londodn and arrived 6 am departed 11.35 pm so needed somewhere for the day. I thought of you, you could do a good package for people like me and I was so impressed that you only charge due for a day when I had booked the room for 2 nights although not arriving until the morning of theatre the first night and departing eveneing of the second Thank you I hope I can do this again. Plesee let me know as I have to make this trip next year yo see my late son's memorial I had to ring reception for the wireless password!
Did you find this review helpful?
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10 |
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Anonymous
Group of friends
United States of America
February 1, 2012
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Outstanding customer service.
Did you find this review helpful?
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9.6 |
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Gopal
Young couple
TEDA,
China
January 31, 2012
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Hotel staffs are very helpful.
Did you find this review helpful?
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8.8 |
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Arvin
Group of friends
san manuel,
Philippines
January 27, 2012
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I like island pacific hotel because they so very friendship mostly the reception and there stuff I hope to stay again there tnx again!
Did you find this review helpful?
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10 |
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Robert
Young couple
Farnham,
United Kingdom
January 25, 2012
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Proximity to Cantral Hong Kong was excellent. The staff were very friendly and helpful. Restaurant was expensive.
Did you find this review helpful?
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8.8 |
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Yuen
Group of friends
Aberdeen , HK,
Hong Kong
January 25, 2012
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The room is too small , but clean enought . Nice staff , reasonable price .
Did you find this review helpful?
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5.4 |
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Zhan
Young couple
nantong,
China
January 18, 2012
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Location, price, friendly staff. The best choice in western hk island.
Did you find this review helpful?
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10 |
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Grace
Family with young children
Taguig,
Philippines
January 18, 2012
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It's the staffs who are all attentive to their guests.
Did you find this review helpful?
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7.1 |
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Lynda
Family with older children
MAPPERLEY, NOTTINGHAM,
United Kingdom
January 17, 2012
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We thoroughly enjoyed our stay at the hotel and the staff were very efficient in every way.
Did you find this review helpful?
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8.8 |
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Fong
Young couple
Taipa,
Macao
January 16, 2012
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Price, location The drinking water boiler is broken
Did you find this review helpful?
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7.9 |
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Lynda
Family with older children
Singapore,
Singapore
January 13, 2012
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We enjoyed our stay at Island Pacific Hotel. Exceeded my expectation for room size, comfort n cleanliness. Most commendable are the professionalism of the staff at the reception n concierge. They make my day with their politeness n ability to answer our queries. Keep it up! We'll certainly visit u again!
Did you find this review helpful?
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9.2 |
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Etika
Solo traveler
Suva,
Fiji
January 11, 2012
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In the booking you mention shuttle service are free but I ended up paying
Did you find this review helpful?
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9.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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