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152 Connaught Road West, Hong Kong, Hong Kong – Show map
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450 properties in Hong Kong
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1394 verified reviews
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Island Pacific Hotel's staff speaks: Chinese, English
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Outdoor Pool (all year)
Food & Drink
Restaurant, Bar, Buffet-Style Restaurant
Wired internet is available in the hotel rooms and is free of charge.
No parking available.
Shuttle Service (free) , Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 11 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult is charged HKD 330 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1392 reviews
Value for money
Show reviews from:
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Food was expensive. Bar lacked ambience. Mostly ate outside the property.
Room was perfectly adequate for a tourist who was mostly out of the hotel. Convenient to Sun Yat Sen swimming pool
hotel location is close to everything :) restaurants, shops and convenient stores. Staff are supers friendly and helpful! definitely will come back in the future.
Facilities are very poor (the gym is very small, and packed during the morning). The breakfast is very limited, could have more variety in their menu.
Location is great, 10 min walk to Sheung Wang MTR, and 10 to HKU station, soon the Sai Ying Pun would only be 3 minutes away from the hotel. The hotel is very clean, and value for money is good compared to other hotels in the area.
Safe not big enough for laptop. As I missed breakfast buffet I had to eat a la carte, which is pretty expensive.
Location is convenient but on very busy roads so quite noisy. Close to tram so easy to get into Central.
Facilities are excellent, nice rooms, free hourly shuttle, gym
Would have liked cleaner windows so I could see the harbour view!
Very friendly staff
Manager Jason is the best...and all staff are well trained and pleasant. We return yearly to the Island Pacific as it now is "our home away from home." We come to eat great "egg tarts" at the local bakery!
Having to take the escalator from hotel lobby to get to street level.
Clean hotel and friendly staff
All staff made you feel very welcome and comfortable.
Bed too hard
I like the staff and value of money
Hate hair on bathroom facilities eg bathtub or surfaces in bathroom upon check-in in room This show either cleaning utensils are not clean or lack of checking after setting up bathroom
Access to central
Yes, I had two very bad experiences. The first of these was when a male staff member appeared in my room, mid- afternoon, whilst I was resting in bed. He entered my room without knocking or ringing the doorbell. He stood for a few seconds before leaving my room without either an apology or an explanation. The second incident occurred when a waiter came to my door around 9pm. demanding loudly and aggressively that I pay HK$1,000.00 in cash then and there as a bond. Fortunately my son was in the adjoining bedroom and dealt with this person. We spoke to a Duty Manager the following morning, expressing our very grave feelings regarding both incidents. I had previously stayed in this hotel, as has my son. In the past we were satisfied with everything, and so had returned on this occasion. However, after these unpleasant events I will not be returning. Finally, I would have thought that any well run entity would have occasioned a meeting with the General Manager, and an official apology offered. This would have helped alleviate the very sour taste left as a result of the above.
Some of the staff, particularly one of the concierges, who has been with the hotel for some time, and the porters were very helpful.
- The in-room dining club sandwich was probably the worst I have had in my life and arrived after 30 minutes. - Overall feel of an old hotel with outdated deco
- The staff was globally nice
The distance from metro was only problematic when I was late to meet friends. Other than that it was fine.
This hotel is handy for Hong Kong island and easier than, say the east of the island. It's around 10 minutes from the nearest metro. From Hong Kong station it's around $HK 35 (£3.50). If you're heading to Lang Kwai Fong or the east side of central it's a good 30 minutes walk if the streets are busy. It's only less than $HK 50 (£5) in a cab. I found it a good location and easier than other hotels I have stayed (eg causeway bay). Staff were nice. Latest check out they would offer is 14.00. I find this problematic for uk flights which leave at midnight.
The room was old, carpet was not clean looking,old and dirty. small beds. windows outside were dirty couldn't see out the window very clear. price was good, the lobby and cafes were good, but also I was not charged for my room upon arrival and I was told that it had been already paid before on line and the day I checked out my card was charged, but not at the desk at checkout like I asked for, as my friend and I wanted to split the cost on 2 different credit cards and we were not allowed. So they basically lied to me about when the charge was done. and we could have split the charges upon checkout .
The bell boys were very helpful, kind and efficient. took good care of us.
Extremely slow WiFi, tiny gym gets crowded when used by 2 people, mediocre lobby bar.
Well–priced, convenient location, 20 min. walking distance to Hong Kong Island Centre. Tidy rooms with comfortable beds.
Food was very disappointing breakfast expensive and inadequate for such a hotel
Excellent friendly staff and well positioned on end of tram line.
The view from the room was incredible, and the bar was amazing. The food and atmosphere in the bar was superb with a live vocalist, I wanted to stay all night. The staff was also very accommodating & helpful with every request & problem we had++
Situation , confort , and the staff
Excellent Staff! very accomodating and helpful.. it's like their faces are glued with a smile!
I love the staff! They are very friendly!
Extremely pleasant staff.
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