Lan Kwai Fong Hotel @ Kau U Fong  

I liked the friendliness of the front counter staff - a friendly smile and welcome means a lot when your in travel mode ( away from family and friends). Most Hotels grossly underestimate how much emotional comfort is given by this simple act of recognition, and, conversely how badly the guests feel when they are ignored by staff. In effect the guest is "coming home" - albeit a temporary home, on entering the Hotel, - a part of their brain does not accept being ignored. I liked the fact I felt comfortable asking staff about directions etc., - this built a "trust" factor that is really very very very important in the mind of a guest. On these issues I want to commend your Hotel staff.

Well I was disappointed with the meals. I had to send back a Pizza which was not edible, I was not asking for a refund - however the kitchen staff supplied another meal which was quite good and refused my further offer to pay for this second meal. The breakfasts in my room were delivered in a very pleasent manner but the food was not hot - from my point of view after ordering a few breakfasts I decided to eat out instead. The tv was ok but the reception kept freezing on the screen which was annoying. I say these things not in any other way but to express my experiences and give you the honest feedback requested. But I thought the Hotel was a great place to stay and it was very well run by some great staff and I will stay there again as I just Love hk.

The location is very good nearby to the central and very easy to get a cab or go to the mrt station

I choose the harbour view but i cant see the harbour thats very dissapointed and i hv requested the room from booking.com but the staff is still give i dont know what they mean of harbour view i cannt eve see the harbour.the picture in the website is not like you see they re very2 small room.and the internet wifi is very expensive

This is a well-run, well-located boutique hotel in the Central area of Hong Kong. Rooms are small but comfortable. It is within easy reach of the reataurants and bars of Lan Kwai Fong and SoHo and also of the Central shops and businesses.

I was extremely disappointed with the hotel. It seems that the hotel site totally mis-represented.: First, the hotel is not even in Lan Kwai Fong (more like Sheung Wan); second, the view that you see from the site is totally not the view you get, you only get slivers of the harbour view (not the "sweeping views of Victoria Harbour" as desribed - I had a "Harbour View" room); and third: There's no way the room is 23 sqm, it's a tiny little rabbit cage (I've been to hk many times and usually stay at another hotel whose rooms are 19 sqm and the room there is much bigger. There weren't even have enough toileteries in the room when I checked in (only one tiny little tube of shower gel and no shampoo) so I had to call house-keeping to get more. The hotel is also so poorly built that you can hear other guests above you/ next you walk around and turn on/off the water; so I ended up getting woken up several times during the night. The bed is also very hard and uncomfortable. The standard of hygiene is also questionable: the toilet bowl had "stains" in it. YUK!! For the price I paid (HKD2,580), this was really terrible value for money. I shall never stay there again and shall also recommend my friends not to stay there.

Not so much and not so special...

The room is too small and the view is terrible.

Position is great, price was good

Bed was too hard but the staff fixed that Bathroom is very small with inward opening door making movement difficult

Beautifully decorated

Sometimes the coffee and tea wasn't replenished properly - 1 night had no coffee or tea

It was wonderful quiet in room. I couldn't even hear next room door shut, phone ring...or anything. Felt so relax and comfort. Everywhere in the hotel is so clean. Love it..!

Friendly staff and good location. Beautiful harbor views.

Step up to bathroom is a bit dangerous. Internet should be free

Very good location near the Ferry Pier, Macau Ferry, the city center, the elevator, brends shops. Shocking view from the balcony on Victoria Harbour. Cosy room, friendly stuff, free water

A little bit small room (spare is gold in HongKong :)).

Perfect location in soho. Among the best in town.

No wifi in room, just common areas, breakfast 160 hkd. Eat breakfast in the cafes in soho instead.

Location in lkf

The rooms def are pretty small, but that's normal for hkg standards.

Ordered the continental breakfast room service - was very disappointed.