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Newest reviews for L'hotel élan

  • Peter
      Qatar
    August 30, 2014

    Brilliant value for money, good connectivity by MTR and bus, fantastic options of local food stalls, clean hotel, great service. I would definitely return in the future.

    Unfortunately service is down since last Dec due to customer abuse. Snacks are no longer available in the roof-top lounge, number of free drinks down from 6 to 4. There is no longer airport shuttle, which wasn't quite working previously.

    9.2

  • Dave
      United States of America
    August 28, 2014

    Clean

    Location is a bit far , need to let everybody about deposit

    8.8

  • Anonymous
      Philippines
    August 26, 2014

    During my stay in L'Hotel Elan, most of their staff were very friendly and easy to talk with even if some of them cant speak English but they tried to accommodate our request. 20 minutes walk from MTR. (Ngau Tak Tok Station)

    Some of their Service Call Agents were not that approachable.

    8.8

  • Teressa
      Singapore
    August 14, 2014

    Staff were friendly and helpful. Housekeeping standard was excellent. It's really very convenient with only 5 mins walk to MTR station and around 10 mins to the market place.... If I get lazy, there are several eating place right below the hotel...great place to stay...

    Nothing...it's the best

    10

  • Shuhang
      China
    August 13, 2014

    wifi, hotel staff, everything else...

    location not so good but okay, take about 30 mins to go to HK MRT station. otherwise all good

    9.2

  • Anonymous
      Australia
    August 10, 2014

    Great pool on rooftop, fabulous view when you're lying by the pool on a sun-lounge. Good coffee at the gym. Great shower in room. Nice decor throughout hotel. The porters were very helpful in getting a taxi & translating to the taxi driver where we needed to go.

    Beds are a bit hard. Didn't like air-freshener being automatically sprayed into rooms each day, bit overpowering.

    7.9

  • Yuliana
      Indonesia
    August 3, 2014

    Nice,big,&clean room.Nice staff.Very nice interior design.

    No toiletries.

    8.8

  • Bob
      China
    July 27, 2014

    no

    3.3

  • David
      Austria
    July 25, 2014

    5 star standard at 3 star price

    9.6

  • Vladimir
      Russia
    July 24, 2014

    - Very polite staff - iPad with plenty of useful soft like transport map, shopping map - User cabinet, where you can check all of your expenses for minibar, service, etc. - Near the MTR station

    - Very very unstable Wi-Fi in our room

    10

  • Anonymous
      United Kingdom
    July 21, 2014

    Rooms good size Rooftop pool

    Check-in far too slow No bar area separate to restaurant

    7.5

  • Mathieu
      Switzerland
    July 16, 2014

    Good staff, a shopping mall nearby with good restaurants and direct train to city centre

    Poor insulation between rooms, swimming pool is more like a jacuzzi.

    7.1

  • Peter
      United States of America
    July 11, 2014

    Loved the accomadations. The staff was helpful and courteous.

    Need more food options. The restaurant was nice, but other options would have been good as well. Also, the restaurant service was slow, we were often waiting a long time for food, or drinks or a check. Other than the wait it was excellant.

    9.2

  • Anonymous
      Hong Kong
    July 6, 2014

    Bed and pillow are comfort with modern design, staffs are friendly and they upgrade me to a higher floor

    The iPad inside room couldn't connect to the hotel menu

    8.3

  • Ely
      Indonesia
    July 3, 2014

    the breakfast is great. the room is great with roof top swimming pool with good view of Hongkong, unfortunately we did not get the chance to enjoy the swimming pool.

    on one occasion before we left the hotel, that the water for the toilet flush stopped and the problem was immediately fixed. thanks.

    9.2

  • Anonymous
      Singapore
    July 1, 2014

    Staff were courteous and helpful. Speaks English Cantonese and Chinese. Were patient with our queries.

    The pool - too small and too open

    7.5

  • Armin
      Philippines
    June 27, 2014

    Beautiful Design. Staff are good except for one receptionist at the check in counter..

    One receptionist at check in Counter on the roof top, ask me to give down payment too much for 2 nights. Because i told him, i need to pay cash when we check out. He ask me to give 400$ USD for security which i think, it's over for 2 nights room. The hotel can easily deduct my credit if they feel, were not capable to pay the rent, don't trust the customer as input my card number during booking..

    6.7

  • Gianluca
      Italy
    June 21, 2014

    The warm atmosphere of the rooms and common areas. L'hotel elan is very close to MTR station and so very comfortable if you want to move along in Kowloon and Hong Kong. All the staff is very professional and helpful. The scent when you enter in the hotel lobby is amazing !

    The breakfast choice is a little bit poor, for an hotel of this standings and pastry not at the top.

    9.2

  • Anonymous
      Hong Kong
    June 19, 2014

    Good clean room, comfortable

    Hotel layout is upside down, checkin process protracted

    5.4

  • Nancy
      Malaysia
    June 17, 2014

    The room was spacious and staff were very helpful and nice.

    8.8

  • Donald
      United States of America
    June 11, 2014

    Great value for money Lovely modern hotel Small but very well thought out rooms

    Not well situated for restaurants or shopping

    8.3

  • Bradley
      China
    June 8, 2014

    1) staff politenes

    1) a/c quite noisy. 2) slow check in - to be fair, bumped in a tour group.

    7.1

  • Anonymous
      Hong Kong
    June 7, 2014

    I lined up for checkin, one of the male receptionist, who as available, did not serve me, instead, served a mandarin specking woman next to me first. really an bad experience! what's the purpose of lining up? other things are positive.

    8.8

  • Alexander
      Hong Kong
    June 6, 2014

    Clean. Quiet. Comfortable. Quality staff. Love Feast, the semi-buffet dinner.

    None.

    9.6

  • Anonymous
      Hong Kong
    June 5, 2014

    staff is nice, although there are not enough desks to do check-in/ check-out. Very nice and new hotel, reasonable priced. Great facilities and convenient location! will return

    no complimentary parking; reception only got 2 desks, had to wait a little for check-in and check-out..

    8.3

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