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Recently booked in Tung Chung
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Novotel Citygate Hong Kong51 Man Tung Road, Tung Chung (Show map) Very good, Score from 410 reviews“This hotel was selected mainly because of its location which is relatively close to Hong Kong Airport and also close to trains to go into Hong Kong. We stayed on an executive floor because it was available and offers breakfast even though room size is not larger than an ordinary room. Executive floor lounge is comfortable.”
Ronald,
Shanghai
Novotel Citygate features spacious accommodations a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel offers free shuttle services to Hong Kong International Airport. Novotel Citygate Hong Kong provides easy access to local attractions like the Giant Buddha, AsiaWorld-Expo, Hong Kong Disneyland and Cathay Pacific City. Citygate Outlets are just about 1000 ft away. All rooms are elegantly decorated and come with flat-screen cable TV. Views of the sea or swimming pool can be enjoyed from guest rooms. A hairdryer, ironing facilities and bathrobes are included. Facilities at Citygate Novotel include a well-equipped 24-hour gym, an outdoor swimming pool and a public bath. Guests can relax on the lounge chairs around the swimming pool. Beautiful gardens decorate the hotel. Essence Restaurant features a large international buffet, while Olea serves Mediterranean dishes. The lobby bar provides live entertainment and sports events screenings. Hotel Rooms: 440, Hotel Chain: Novotel.
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Total Hotel Score:8.2
Based on 410 reviews Guest reviews are written by our customers after their stay at Novotel Citygate Hong Kong. |
Score breakdown
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Score filter |
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Amanda
Mylor,
Australia
5
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Excellent, friendly service. Good food in restaurant and room service. Tastefully decorated, comfortable room Didn't like having to pay for wi-Fi connection - in most hotels this is free
4 out of 4 people found this review helpful, did you?
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9.6 |
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Anonymous
Indonesia
5
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The location is perfect for transiting passengers who need extended break before continuing with further long flights. We have been staying at the hotel especially when we were heading to places requiring winter clothings. We will pack up our coats and other requirements (which are not available in our country) from the tung chung shopping centers.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Brian
Surrey,
Canada
5
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The location was conveniently close to the airport, which is why we chose to stay there on our way home from mainland China. The hotel was not good value - the room was like an upscale version of an ibis room, with the toilet in one frosted glass stall and the shower in another. The shower leaked all over the floor of the room. We stayed at the Hong Kong Salisbury ymca a week earlier. That hotel far exceeded our expectations and we wish we had stayed there again, even though it was much further from the airport.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Teoh
Toa payoh central,
Singapore
5
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Modern,clean and cozy room..hotel provide shuttle bus to Airport with every 15 mins is very convenience.
1 out of 1 people found this review helpful, did you?
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9.2 |
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John
Sevenoaks,
United Kingdom
5
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Friendly, efficient, clean, convenient.
1 out of 1 people found this review helpful, did you?
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10 |
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Simon
Huntingdon,
United Kingdom
5
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Great location for early morning transfer to airport. Good to visit the Buda and also some shopping to pass away spare time. Lovely comfortable room.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Michael
Yarralumla,
Australia
5
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Clean and efficient airport hotel.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Anonymous
United Arab Emirates
5
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Like the location, food & shopping around the Tung Chung area. 1. Should be more flexible with the check out timing. 2. Should have more friendly staffs.
1 out of 1 people found this review helpful, did you?
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5 |
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Anonymous
New Zealand
5
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Great service, very friendly and helpful staff and excellent rooms
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Indonesia
5
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It's very near to the airport while the hotel has lots of facilities nearby. Airport Shuttle is free. Shopping centre is just next door. It's walking distance to cable car station to Ngong Ping 360. It's a definitely better choice if we'd like to go to Hongkong Disneyland.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Samuel
Tugun,
Australia
5
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The fact it was clean and exceptionaly well priced for the service provided.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Kathleen
New York,
United States of America
5
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I am very pleased to have the opportunity to thank the staff at the hotel for their efficient help when I left my handbag in the foyer on my departure from Hong Kong. A phone call from a Qantas staff member at the airport resulted in prompt action by your reception staff to locate the handbag and have it sent to the airport on the next bus. Please convey my most sincere thanks to everyone involved in his unfortunate and worrying incident, including the bus driver and the girl who delivered the bag to me. Everyone was not only efficient but courteous and pleasant. Sincerely, Kathleen Marshall
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Australia
5
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Stayed at the Novotel Citygate hk a day before my flight back to Sydney. It is a good location for when you arrive to hk late at night or a day before your early morning flight as they have a free shuttle bus that takes only a few minutes to/from the airport. It is also connected to factory outlets to many luxury goods shops and has many places to eat. If you have the time for sighseeing you can visit the surrounding areas where they have a few attractions for the kids and family. The hotel itself is very modern and nice. Rooms are very spacious even for Australian standards. The staff are courteous and efficient. Nothing in particular but if I was seeing hk I would choose a hotel on hk Island or Kowloon as travelling to them would take too long from this hotel.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Larry
San Francisco, CA,
United States of America
5
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The hotel was better than I expected. I really appreciated Fanny's immediate e-mailed reply to my request for information concerning whether I needed to contact Novotel for shuttel service on arrival at Hong Kong Airport. I suggest that you advise new arrivals at your Hotel (especially as they enter their darkened room), that entire room lighting depends on their door key being properly inserted into wall asconvenietly indicated by a small red light... I would have saved my having to return to reception desk for information... See note above. I see that I was given a Standard Double Room when I needed only a single. Also the bill showed "2" persons using the holtel while it should have been "1".
1 out of 1 people found this review helpful, did you?
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9.6 |
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Tammy
villa rica,
United States of America
5
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Free shuttle to hotel from airport so very convenient for early flight.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Anonymous
Mauritius
5
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Airport proximity Room not available before 14 pm, dining room not very cosy
1 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
China
5
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friendly staff, nice rooms everything was fine
1 out of 1 people found this review helpful, did you?
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9.6 |
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Susan
Nelson,
New Zealand
5
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It was attached to a shopping mall and it was very close to the gondola up to the Big Buddha. Also it was a 5 min ride from the airport.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Margaret
Hamilton,
New Zealand
5
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I really appreciated the free shuttle service. And the hotel itself is excellent if you want to rest and you're not fussed about going into the centre of Hing Kong.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Maxim
Bishkek,
Kyrgyzstan
5
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Big rooms on executive floors No spa in hotel, only in mall near
1 out of 1 people found this review helpful, did you?
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8.8 |
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Francesco
atripalda,
Italy
5
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Just near airport , good for transit in hong kong Everything atleast sufficient
1 out of 1 people found this review helpful, did you?
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7.5 |
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Krzysztof
Chorzow,
Poland
5
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Nice location for air travellers with good airport shuttle. Interesting room design. Every hotel that charges extra for the internet gets my thumbs down.
1 out of 1 people found this review helpful, did you?
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9 |
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Anonymous
United Kingdom
5
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Very convenient for access to Chep Lap Kok, Hong Kong's airport.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Brigitte
Suva,
Fiji
5
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comfort, privacy, location, food impersonal
1 out of 1 people found this review helpful, did you?
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8.3 |
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Susanto
Bandung,
Indonesia
5
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Very good hotel
1 out of 1 people found this review helpful, did you?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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