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51 Man Tung Road, Tung Chung, Lantau, Hong Kong – Show map
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396 properties in Hong Kong
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884 verified reviews
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Novotel Citygate Hong Kong's staff speaks: Chinese, Spanish, English
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Outdoor Pool, Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Fitness Center, Turkish/Steam Bath
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
WiFi is available in the hotel rooms and costs HKD 40 per hour.
Private parking is available on site (reservation is not needed) and costs HKD 250 per day.
Room Service, Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Designated Smoking Area
Chinese, Spanish, English
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Children and Extra Beds
All children are welcome.
Free! One child under 16 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Novotel Citygate Hong Kong accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 884 reviews
Value for money
Show reviews from:
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A free bus ride, departure Airport gate 29 every fifteen minutes, takes you to the Novotel Hotel in Hong Kong. The staff are welcoming and efficient. The room was large but more importantly it was quiet. Downstairs was an excellent restaurant serving a wide range of foods both by buffet and cooks offering individual orders. Bus back to airport every 15 minutes. A great stopover.
Great alternative when visiting Disneyland Mall and MTR in walking distance Nice room view
Location..near with disneyland, airport, factory store Friendly staff, professional and excellence service
Comfort Convenience Excellent location Friendly, professional staff
Recommended to a friend who was upgraded to a suite and we did not.
The premier rooms include evening cocktails, free wifi, free breakfast, free afternoon tea and late check out. Also check in on 21st floor had no queue. The hotel is attached to an outlet mall which is a good air conditioned place to go for a walk without having to venture out into the 30deg heat! Good pool complex. Friendly staff.
the hallway was dimly lit with blue lighting which made it hard to see when going in to your room for the first time....(one of our cards wasn't working). maybe we should have been shown how to open the door and how to insert the card as it was difficult to see in the low light.
Convenient for the airport, free shuttle bus service.
age of hotel closeness to aiport , pick up transport, constant shuttle to airport , great driver , room was totally up to date and the opposite of rundown a great surprise to see how well it was kept
long line to check in and check out severe lack of reception staff, long line to restaturant
Close to the Airport Free Airport shuttle to hotel Close to multi-level shops in one complex
Paying for internet in room, it was free in the lobby though, but not always convenient
Pool and gym were nice. Room was pretty standard.
The staff on the counter were extremely rude. No offer for any assistance with luggage, tried to sleep in but a saw was being operated at 8am near my room. And finally I ordered room service that never turned up! Not the best experience.
pay for wifi, long check out time
Location for airport, shopping and Disneyland
Had to wait 20 mins to check in and nobody to help with bags.
Very convenient to airport. Airport shuttle. Helpful, friendly staff. Easy access to subway. Very clean facilities. Comfortable bed and bedding. Great shower - good water pressure.
FO staff is professional but no so friendly, no smile
If you have to be near the airport,expo and shopping this is the place! You will enjoy comfort stay easy to go to the airport, go tp the expo and shopping is at the next door.
There is no free wi-fi at the room, no spa facilities, swimming pool only open at 7 am. We need to swim earlier. One day during my stay house keeping just come to clean after I call. Toilet at the lobby was closed.
I was upgraded to a lovely quiet (soundproof) room, perfect for a stopover to sleep and avoid long haul jetlag. I was also given a late checkout at no charge which was great as my plane did not leave until the evening. There was a good free shuttle bus service to airport close by. Complimentary water was plentiful and good.
I cannot understand why wifi was HK$40 per hour at a relatively expensive hotel in such a high tech city after travelling extensively through Europe with free wifi everywhere else that I stayed, including in much cheaper hotels and in many train stations and trains. Although everything else was good, I felt that this was not applicable for a hotel of this quality and price The coffee machine coffee was the worst coffee I have ever drunk, tasting like gritty mud.
- Eugene at the front desk, who checked us in, was amazing. Best welcome we've ever had. - Location; close to the airport and adjacent to the shopping outlets - Value for money; we'd just come from the Venetian and preferred this hotel - The restaurant; beautiful food.
New Hotel Location MTR Station Choice of Eateries outside Disneyland nearby Free Airport Shuttle Bus Gym & Pool
Twin room was too small for a family Hotel was Expensive Expensive to eat and drink in the Hotel Breakfast was very expensive Not family orientated No free WiFi in the room
Very comfortable and large shopping mall surrounding the hotel. Also on the rail line to Disneyland
Convenience to the airport. N
Not considerate to elderly clients manners and staff need training in hospitality. We travel every year but could not see any improvements always new staff.
Rooms are too small for family.
The executive rooms View
Very central and would stay here again. Has a great shopping centre attached so you don't have to travel into the city and heat. Very pleasant and comfortable.
I don't like that you have to pay for wifi extra for your room especially when it costs so much to stay at the novotel. Most hotels have free wifi...very poor!
Excellent location close to airport but lot's of amenities close by so you don't feel isolated. We flew in at 7am. Check in didn't occur till 3pm but the service desk staff did an excellent job getting us in by 12pm. Lovely views from room.
Room service food very average.
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