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51 Man Tung Road, Tung Chung, Lantau, Hong Kong, Hong Kong – Show map
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424 properties in Hong Kong
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1023 verified reviews
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Novotel Citygate Hong Kong's staff speaks: Chinese, Spanish, English
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Outdoor Pool, Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Fitness Center, Turkish/Steam Bath
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in the hotel rooms and costs HKD 40 per hour.
Private parking is available on site (reservation is not needed) and costs HKD 250 per day.
Room Service, Airport Shuttle (free) , 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Designated Smoking Area
Chinese, Spanish, English
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 16 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1024 reviews
Value for money
Show reviews from:
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Score from 1431 reviews Very good
location isnear mall and airport
smalll and cramped room and small beds
Location is awesome. Citygate mall is so convenient and great.
Rooms are a bit cozy but very comfortable
Buffet breakfast great choice
no tea making in room.
Service good Staff friendly and helpful Room well appointed.
Paid WiFi - in this day and age such services should not be charged for. In UK even a B&B cannot charge for WiFi and I am currently staying in Hanoi Vietnam where WiFi is not charged. Shuttle process not very good at airport end. Advice to go to specific pick up point in airport would have been better than B16 general pick up point.
Wifi should be free at all locations of the hotel.
there is a mall and a train station you can go every where with a cheap price..An excellent location
the bathroom there is no water to clean your self
Easy to get to the cable car for the big Buddha. Close to the bus station and MTR. Clean and tidy and helpful staff.
Using HKIA LOCATION WAS BRIILIANT, 10 minutes from airport. Located on a super Mall, but couldn't find a decent supermarket. Not the hotels fault.
WiFi was patchy
No free wifi
The value for money. I love this hotel.
Exhaust in toilet can do better.
Location and comfort
Wifi paid in the room
The room was nice view was great
Definitely did not like open plan bath room. Bad floor plan
Friendly staff. Free shuttle bus
Having to pay for internet access
Close to Citygate
Many taxi drivers didn't know how to get to Novotel Citygate
Only thing good is the location for Disney Land and Anping 360
Worst experience ever, because of a mistaken booking; the staff didn't agree to make any changes but finally offered 'charging me two-nights for one-night stay' and the rest could be used as other expenses in the hotel (after rounds of negotiation); they called it as 'goodwill'; too pricy for its location; unfriendly staff without any smiles; no free wifi
Connecting to mall
Interior n furniture out of date. Similar to *** class
Free wifi in rooms are missing for an expensive hotel
It was accessible to tungchung outlet and the mtr station
Good view from room.
Limited room availble that push up price room.
It was clean and light. The bedroom was well appointed. Close to a transport hub. It had a shuttle bus to airport.
The lobby had insufficient seating, large but cramped. The restaurant staff didn't speak sufficient English
Very convenient location when you spend one short night between 2 flights.
No communication whatsoever was made on the out of order Swimming pool. Difficult to explain to very disappointed kids, wrecked after a 12 hours flight.
Good Location to disney.
Staff at reception & consiege are not smiling. We booked with 3 in a room but first day it gave us 8nly 2 towels. After ibforming, they gave us 3 towels for the next 2 days but in the past night, only 2 towels again.
The location is pretty good at Citygate with easy access to Disneyland and other attractions.
It's rather pricey and the hotel does not offer king sized beds.
Convenient location. Even if you wish to Hong Kong or Kowloon, you can take the train where station is very near.
Room is not equipped with some key essentials
Staff were friendly, helpful, efficient and polite. Close to cable car and in a shopping mall. The food court in the mall has good food and is a lot cheaper than the restaurants there. Free regular transfer to airport.
Public areas were a bit too cool. Could do with less air con!
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