Park Hotel  

My wife does not read English well and does not read Chinese at all. The TV menu is set to default to pay per view channels and it is very easy to order these channels without knowing that you are doing so. My wife accidently did this, while I was out of the room. When I got back, I realized what had happened and asked her if she wanted to watch the movie. She immediately shut off the movie and we went to the service desk, explained what had happened, and asked that we not be charged for the movie. We were politely,but firmly, told that we would have to pay. Eventually, at checkout , I got the charge reversed by threating to give the hotel a very bad review. I do not think that I should have had to resort to this tactic to solve this matter. In all fairness, we probably would have run into the same problem at most hotels in Hong Kong. I would recommend the hotel, but be very careful of the TV if you have children or someone in your party who is not fluent in English. If you stay for a number of days, it would be very easy to run up a large TV bill.

Very good location in the busiest part of Kowloon with countless surounding restuarans, bars and shops. Also a relatively short walk to the Star Ferry for trips to Hong Kong island. The hotel was clean, modern and reasonably stylish. A very good mid-range hotel.

I liked the location of Park Hotel. It's near the shops at Tsimshatsui and the tst station. It's within 15-20 minutes by foot to the Star Ferry terminal and Harbour City. I also like the fact that the airport bus (a21), as well as the airport express shuttle, stops at this hotel. Very convenient!

Excellent access from the airport via a21 bus. Airport bus stops right in front of the hotel. Returnride to the airport is also very convenient; just across Chatham Road...less than 4-minute walk away. Hotel is clean and comfortable and lots of restaurants near the hotel. MTR station is just a 10-minute walk away.

Rooms are small, but adequate. Wi-fi should be included at the rates they charge.

Location and service

The main entrance is on a side road. As such, most cab drivers tend to stop opposite the hotel. Inconvenient when carrying big luggage.

The size of the rooms compared with other hotels in the area. Complimentary water on hand.

Air conditioner was very noisy. Very few English tv channels to watch.

Clean

Overpriced, Breakfast not included, Internet Not included i mean free of charge,,

Rude staff at the concierge, front desk staff not friendly! Worst stay in Hk! Bed not comfortable

Good and friendly staff at Park Hotel. Speaks English and ready to help. The concierge on duties are especially helpful. Excellent location with good accessibility to the mtr. Shops and eateries in vicinity are opened till late at night. Feel safe walking around at day/night.

No free Wifi and internet charges are expensive.

Great Great location, 5min walk to MTR station. Below hotel lots of small fashion shops, lots of local food around. Many Japanese restaurant around. Walk for 10-15mins you will be around all the branded shops. Love the location. Love Hong Kong.

The bed is a little hard.. but beside that everything is nice and great.

Very nice location ony the entrance is not good but the advantage is it has 2 entrances

Too much small lobby

Good location. Attentive helpful staff. Price was reasonable considering all Hong Kong hotels are overpriced.

It's not suitable for business trip. The hotel didn't accept company credit card even we can use it at other 5 star hotels before. There is no taxi in front of the lobby.