Regal iClub Hotel  

The staff not friendly and not helpfull

Hotel charge me 10% extra service fees witch was not mentioned in booking.com also hotel charge my credit card 935HKD after i checked out this not normal all fees was paid in cash

Perfect location for shopping and enjoying local city life, quite close to metro station Wan Chai

Location, room size

Smell in the room, glass bathroom

This is my third stay there. The location is great! The front desk staff are helpful and polite. The breakfast is really simple for a 4 star hotel.

Airconditioning could be improved.

This hotel is ideally located in the centre of the Wan Chai area. Very good public transportation facilities to take you all over town.

- Breakfast was very poor. Selection very limited and items were not replenished. Too limited seating for such a large hotel, We had to stand for 10 minutes before a table came available. - Hotel staff was not very efficient and made mistakes. We had the reception book an island tour. Despite providing them with the exact brochure of the tour that we wanted to book they managed to book the wrong tour which we only found out when the tour started. - Hotel was very noisy. There is hardly any sound isolation and sounds in the hallways can be clearly heard in the rooms.

We were upgraded to ibusiness for free at once at the arrival. I don't even know what the room we initially booked looks like, but the one we got was perfect. We loved that style when all the room is in white colour and glass elements. Probably, the only inconvenience would be that wc and shower cabin have glass doors and are separeted from the main room with a curtain) But we travelled as a family so it didn't affect us much. There is a big tv, free coffee/tea facilities, free WIFi, a fridge. Actually the room is a studio flat. No noise. Linen and towels were perfectly clean. Very good location, close both to business and shopping areas. A lot of eating places around. We had room 1504. I do recommend

I understood why everyone on booking.com complained about breakfast in the hotel) it's really very poor and the lounge room whee it's served is extremely small and always packed. But we took those cookies and coffee with us and had a breakfast in our room. Just one should bear in mind to buy yourself some food for the breakfast and have it in the room. There is even a microwave there so breakfast is not a problem, I would say

The location is xtremely good.. Adjacent is the Tramstop, mtr is only a couple of minutes walk plus the neart of Wanchai is about 5 minutes walk. For this reason I have stayed at the iregal many times.. That and the fact it has contempory rooms fitted out in white with chrome accessories. I like this hotel in general.

Whilst the hotel has many plus points there are some downsides.. The breakfast area on the 5th floor is way too small.. In fact, its ridiculous but actually its best not to go at all because the continental breakfast is not worth getting up for... Better go elsewhere if you want a decent start to the day. Also, there are scarce toiletories etc in the rooms.. Always seems a bit mean considering the price you pay.

good free internet wifi connection. good location since it was close to all parts of the city.

The room looked nice and modern on the pictures but in reality, it was not refurbished since long time. Cleaniness average and no facility at all (breakfest room with only 5 tables !) Let say that it could be a good deal for 60 to 80 Euro / day, but at moore than 100, it was clearly not a good value for money,,,

I liked how conveniently located it was in relation to the exhibition and conference centre and the rooms were spacious and very clean. The stafff were extremely friendly and helpful.

Breakfast

Very nicely designed rooms with all the amenities you need for a city trip.

The only thing missing was a fitness area. A larger breakfast area would have been good as well.

A poor offering. Too much glass and chrome in the rooms making them very harsh. No comfortable seating anywhere. Small beds and tiny bathrooms. Only two elevators for so may floors. Breakfast disgusting. Recommend to people you don´t like.