Regal Oriental Hotel  

Staff are not friendlu at all they treat you with arrogance and stiff nose I will not visit HK again as long as they have yellow smiles and negative body language for the visitor

It's location is excellent considering it is in the Kowloon City area. The bus stops are so close to the hotel you can simply hop in one and go pretty much anywhere (I.E. Ocean Park, Hong Kong- Macau Ferry Terminal, Mong Kok). The hotel itself is pretty standard but decent enough.

The neighborhood around the hotel is very sketchy. Too noisy and there's far too many people hanging out at the hotel entrance. No swimming pool whatsoever. The reception staff are either not well-versed in the English language or are just simply cold. The hotel lobby is very small and the outside view from the lobby is ugly.

liked the bed.Design of Window (2 layers of windows)managed to shut out traffic noise.So room was quiet.Hotel too far from Tsim Sha Tsui and from Hong Kong Island.Room sufficiently big for us.

Hotel too far from shopping area of Tsim Sha Tsui.

Location near good restaurants Clean rooms

Internet facilities were overcharged Staff a bit curt.

Front Office Staff was "horrible & ARROGANT",asked for 150% Advance before check in ( which is against booking.com policy) advance was compeled to pay 100% as, had to push a lot to get the service level( Internet was suppose to be free) but still refused to give, Shuttle in a was suppose to be complimentary( which is not true, u hv to book & pay in advance)

Front office is horrible & annoying.housekeeping staff were good.front office staff should be sacked or replaced with Right staff.

the breakfast is pretty good and we were treated well because we were VIP.

We requested a room with a King bed but did not get one. the location is fair and is is away from much of the city center

I will be back if I bach to Hong Kong again

Very quiet and staff very professional. Good size of the room with all the facilities you can expect.

Distance from the hk city center a bit far and no mtr nearby

The staff was very polite and professional. Their use of English was a big help for me because I do not speak Chinese. The room was comparable to rooms in the U.S. I would return to the Regal Oriental Hotel if I come back to Hong Kong.

The building was older. The room had areas that were repaired in an amateur way with inferior products. The bed was firmer than I am used to but not too hard.

Nice room and good service

less variety in breakfast than I have had other HK places but still ok

Room spacious, staff friendly, value for money, location a bit out , many taxi driver go not know the hotel location

The family room was quite good. The staff was friendly and extremely helpful. Breakfast was quite good. Customer service is excellent.

Would have wished the family room to be slightly more spacious.