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Newest reviews for Royal Park Hotel

  • Anonymous
      United Kingdom
    August 31, 2014

    The location was perfect for our needs. Bus from / to airport was so easy as the bus stop is located in front of the hotel. MTR station of Sha Tin approx 10mins walk from the hotel, all under cover. The hotel is located next to a huge shopping mall with many good places (at varying budgets) to eat - so convenient. Loved the indoor/outdoor pool. Housekeeping were very quick to respond and deal with a couple of problems we raised. We travelled with children and they also thought the hotel was great.

    Although the food looked delicious in the restaurants/cafe of the hotel, we felt the prices were too high.

    10

  • Anonymous
      United Kingdom
    August 31, 2014

    perfect location

    9.2

  • Anonymous
      United Kingdom
    August 28, 2014

    Bus stop to and from airport was right outside the hotel. The staff were very helpful and polite. The triple room was spacious ,very clean, the beds were very comfortable and the pillows were huge.

    9.6

  • Princess
      Philippines
    August 25, 2014

    i like that it is connected with malls nearby

    10

  • Eric
      Canada
    August 24, 2014

    - room relatively large by HK standard, - good access to the Shatin subway station, - clean room

    - need to walk thru (5 to 10 min) a huge over-crowded shopping mall between subway station and the hotel, - limited facility, no business center - old room while well maintained.

    7.1

  • Jacqueline
      United States of America
    August 22, 2014

    Great bed, comfortable soft mattress, good TV great decor. Attached to huge mall with Sha Tin MTR station Near 10,000 Buddhas Monastery and Hong Kong Heritage Museum. Great for visiting New Territories and Kowloon, but not too far to visit Hong Kong Island . Staff was extremely friendly and pleasant. Secure elevators.

    Air conditioning thermostat is not very reliable (too hot or too cold), fridge likely does not work (they swapped it out for me when my first carton of milk went sour after 2 days and sure enough the second carton went sour after two days as well.). Overall this was very nice but just be aware there are a few signs of age in this hotel

    9.2

  • Anonymous
      Canada
    August 21, 2014

    The hotel location is excellent. I did not use the facility at all. I found the hotel staffs are very friendly and I will come back to the same hotel when I visit HK again.

    The bathroom could be a bit updated. The shower is not as good.

    9.6

  • Jimmy
      Ireland
    August 20, 2014

    All near to all local transport I.e bus , trains and taxis . Shopping area great , restaurants alot to choose from . Local museum on the history bruce lee .I would stay there again .Staff are very helpful too.

    10

  • Siu
      United Kingdom
    August 20, 2014

    Spacious room, iron and iron board very useful, swimming pool temperature perfect

    Unfriendly staff( none of them know how to smile), poor communication skill, unhelpful, no greeting, unlike a few years ago, staff know how to say good morning! Very disappointed with the whole atmosphere!

    6.7

  • Marisa
      South Africa
    August 20, 2014

    Clean, friendly & helpful staff

    Rooms not sound proof, you hear all the noise from hallway

    8.3

  • Kam
      United Kingdom
    August 19, 2014

    Covenient location Good service and value

    7.9

  • Ronald
      New Zealand
    August 19, 2014

    Meals were expensive

    7.1

  • Gayle
      United States of America
    August 17, 2014

    The Royal Park Hotel became our "home" for 11 days in August, 2014- enjoyed location - close to shopping , Sha Tin MTR stop where friends reside, excellent hotel transportation to downtown Hong Kong . The assistance at front desk/ cashier was very good. Concierge was outstanding !! We would send travelers to this hotel!!!

    Ooooo no problems noted !

    10

  • Candice
      United Arab Emirates
    August 9, 2014

    Staff, food, decor, although far from main island sights it was very well located in the area and right next to a great mall with good restaurants and the metro. So actually easy to get around, eve. With a three year old. We were very happy there.

    Nothing

    8.8

  • Anonymous
      United Arab Emirates
    August 8, 2014

    Everything - location, food options, comfort, cleanliness, connectivity to travel options.

    Nothing particular. Would be great if the price was a bit less.

    7.5

  • Anonymous
      United Kingdom
    August 6, 2014

    The staff just cannot do enough to accommodate your requests.

    10

  • Robert
      United Kingdom
    August 5, 2014

    Connected to shopping centres and Shatin MTR station. A41 bus to airport right outside the hotel. Good if you have business/family in new territories.

    Relatively far from main city of Hong Kong/Kowloon, though everything is connected by MTR so actually easy reach. Lobby is a bit small and noisy.

    6.7

  • Carol
      Australia
    August 1, 2014

    The room was large, pool a good place yo wind down, buffet breakfast included in the price of the room andcwas a good variety with hanges to the selection each day, proximity to subway and shopping mall, courtesy shuttle bus, close to shooping over the border.

    Not all staff were all able on advise on travel queries, bed too hard, pool closed too early, a bit too far from HKCentral, need to provide more towels, hotel shuttle didnt go very frequently. Very minor things overall very good value for HK.

    7.1

  • Pei
      China
    July 30, 2014

    Wifi is not good

    5.8

  • Diane
      United Kingdom
    July 20, 2014

    Room and reception service was excellent as always! the staff were very attentive and fast and the rooms were always kept clean.

    Most of the nights we stayed, there were usually disruptive guests(banging doors, shouting etc.)

    9.2

  • Sanjiv
      India
    July 20, 2014

    Near to shopping malls. Pizza Hut and McDonald's in shopping malls attached with the hotel. Hotel has a shuttle to downtown after ever one our. The staff specially Mr. Hasan from Pakistan was very helpful.

    Hotel away from the city centre.

    7.1

  • Asheka
      South Africa
    July 20, 2014

    The hotel is very nice and pristine. It was nice returning to our rooms after exploring hong kong. The staff were friendly, helpful and kept everything beautifully clean. The hotel was coveniently located with access via the mall to the mtr. Value for money for sure.

    Nothing. My daughter and I loved our stay.

    10

  • Suzana
      Indonesia
    July 20, 2014

    Convenient location with direct access to bus, train station, food court and mall.

    The mall is very busy. Sometimes a bit overwhelming:) Not recommended for traveller who need peace and quite

    7.9

  • Nagarajan
      India
    July 17, 2014

    Very clean, good services, very good breakfast with many variety to choose and the proximity to mall, bus, train interchanges, reasonable tariff, free wifi.

    Phone charges too expensive. forcing to refrain from using it.

    8.8

  • Keith
      Suriname
    July 16, 2014

    Royal Park Hotel location to the New Town Plaza was a positive to us, it made it easy to access the mall for shopping and also offering a variety of food outlets particularly pepper lunch which was only a few flight of stair from our hotel floor. The design of the mall's integration to the hotel is also very much convenient as you are basically walking in shade most of the time, which was quite handy for us with the kids as we could avoid the direct sun from the heat wave that was ongoing during our stay at the hotel. The rooms are quite contemporary I should say in comparison to other hotels we had been to before shifting to RP, you get value for your money. The bedding was also quite comfortable compared to the other two hotels prior to RP. The proximity of the Sha Tin station to the mainland (only 25min) was also quite handy if you would want to get a feel of Shenzhen. Overall, our stay at Royal Park was very pleasant and we enjoyed it and wouldn't mind visiting the hotel in the near future.

    7.9

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