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The Empire Hotel Hong Kong - Causeway Bay
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When would you like to stay at the The Empire Hotel Hong Kong - Causeway Bay?| Room type | Max | Rate |
|---|---|---|
| City View Room |
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Show prices |
| City View Room with Value |
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Show prices |
| Empire Club Room |
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Show prices |
General
Restaurant, 24-Hour Front Desk, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Luggage Storage, Airconditioning.
Services
Room Service, Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Fax/Photocopying.
Internet
Wired internet is available in the hotel rooms and costs HKD 40.00 per hour.
Guest Parking
No parking available.
Hotel Policies
Check-in
14:00 - 00:00 hours
Check-out
01:00 - 12:00 hours
Cancellation
If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged 50 % of the room stay per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Each room is equipped with high-speed broadband internet access, 42” flat-panel television set and high quality in-room amenities.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
The Empire Hotel Hong Kong - Causeway Bay.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
98
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Family with young children
Singapore
December 24, 2009
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The bed was comfortable and room was clean. Room is too cramped. Restaurant captain was very rude and spoilt our stay. |
4.5 |
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Ravi
Family with young children
#04 -2411,
Singapore
December 11, 2009
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Nice room. compact with all ammenities. reasonable breakfast valve for Money Magic glass looks fine& innovative for couple or if you go with girlfriend so from bed you can see thro by operate switch. but no good for those who stay with children or family. their is switch to contrl in & out side of the bathroom. if children mistakenly on the switch then we don't have no place to hide & no lock for both room |
7.5 |
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Wing
Mature couple
Lane Cove NSW,
Australia
December 11, 2009
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Comfortable beds and nice bathrooms. Small rooms yet sufficient storage space due innovative space-saving design; even a proper luggage bench is provided. Breakfast is excellent. 5-minute walk to MTR station. internet access is expensive. |
8.5 |
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Peggy
Family with older children
Surrey,
Canada
December 9, 2009
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new and clean |
8.5 |
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Anonymous
Family with older children
Singapore
December 9, 2009
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Within short walking distance to transport modes - bus and MTR. Booked 2 rooms - 2 A + 1 C and 2 A. For the 3 persons, was given a room for handicapped with 3 beds. Although good for bedding, wash basin was small and no shower screen for bathtub. Hence, toilet was all wet after bathing and there is a lingering foul smell from toilet bowl. |
8 |
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Anonymous
Solo traveller
United States of America
December 7, 2009
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The hotel dose not have designated non-smoking floors and rooms. |
7.5 |
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Chong
Family with young children
Singapore,
Singapore
December 3, 2009
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Conveniently located near the MTR station. Nicely designed and confortable room. Lift waiting area is too small. Internet access should be made free. The room that I'm staying in is not child friendly - not carpeted. |
7.5 |
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Weng
Young couple
SIngapore,
Singapore
December 3, 2009
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Location is heartland HK and is near the MTR, so its quite convenient to traval around. There also lots of good local eateries around the area. 1. We asked for a double bed, but the reception gave us 2 single beds. But we managed to change to a double bed when we inform the reception. The double bed we slept on is very uncomfortable. Seems like its a very old, overused mattress that sinks right at the centre. 2 persons sleeping on the bed will just naturally roll towards the center! They also tend to clean the rooms very late into the afternoons. We went out in the morning and came back way after lunch time and the room had still not been made. |
6 |
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Son
Family with young children
Subang Jaya, Selangor,
Malaysia
December 1, 2009
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Cleanliness Response time of service from the staff. |
5.5 |
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Francesco
Solo traveller
Genova,
Italy
November 17, 2009
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Good price, position Rooms to small, claning not too accurate and staff inadequate |
5.5 |
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Gaik
Family with older children
Gelugor, Penang,
Malaysia
November 17, 2009
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Modern style design I stayed there for 4 nights. The room smelt like a smoking room although I had specified that I wanted a non-smoking room. Although I had requested them to spray the air refreshener. but it didn't help. |
3.5 |
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Christian
With friends
FPO AP,
United States of America
November 5, 2009
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I liked the amaizing room service. The hotel design was very imaginative! They didnt have a spa. |
10 |
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Anonymous
Mature couple
Canada
November 3, 2009
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Convenience of hotel location, reasonable room amenities. No free internet terminals, no gym/workout facilities. |
8 |
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Essam
Solo traveller
Naser City,
Egypt
October 31, 2009
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Very good hotel it is very close from shooping malls Onely one Elevator working in the hotel it takes me 10 min to wait for it. |
7.5 |
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Tina
Solo traveller
Ljubljana,
Slovenia
October 26, 2009
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convenience, equipment of the room could be better cleaned - got a used bathrobe, unfinished but promoted spa center |
7 |
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Choon
Solo traveller
Singapore,
Singapore
October 19, 2009
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Special Glass aka Magic Glass used in the shower. Thumbs up. Huge lcd screen. Thumbs up. Rooms are smaller. Location of hotel a bit out... Please have a sign board to be placed at the side else no one will see it. |
7 |
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Miriam
Family with young children
Vancouver,
Canada
October 16, 2009
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It was updated and modern. The "Magic" glass in bathroom is such a cool concept (my daughter & I had a great time playing peek-a-boo). Although rooms are small they are quite cozy and comfortable. Not too costly. I like that they offer slippers, bathroom amenities and robes! Room service ends at midnight. Not much around hotel. You have to walk about 5-10 minutes for anything "busy", such as restaurants. Although I specifically requested a queen bed since I was traveling/cosleeping with my 1 yr old infant I was given 2 twin beds. I had to push each bed a foot inwards and when I did, I discovered dirt and many dustbunnies on the carpet. Obviously the cleaners fail to vacuum just under the edges of the bed. This was quite disgusting, I had to place a towel on each side of the bed so when my infant gets in and out dust doesnt fly into the air and onto her feet. Parts of rooms were dusty but not too bad. Otherwise place was clean. |
8 |
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Mangridas
With friends
chatham,
United Kingdom
October 1, 2009
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nice hotel, good alocation reserv money from my credit card for very long time, double amount of mi room cost, all redy two weeks and i didint get back yet |
8.5 |
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Wilson
Mature couple
Singapore,
Singapore
September 21, 2009
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Good service from the doorman/bell captain. However, lack of smiles from the front desk staff, especially a staff name Marcus. He was unfriendly. I always believe the front staffs who carry a warm smiles will create an excellent image for the hotel. The room is a bit small but modern design, value for money. Walking distance to MRT station. Hopfully the management will give further training to the receiption staffs. Smiles do not cost anything to the hotel but will definitely enhance the good image of the hotel when a customer walk into the hotel. |
6.5 |
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Anonymous
Mature couple
Australia
September 18, 2009
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small |
5 |
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Anonymous
Family with young children
Singapore
September 16, 2009
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I felt cheated. When booking on the net the terms and condition stated for additional bed it can be reqested free for children below 12 years old. My child is only 5 years and when ask for additional bed, they are charging me HKD400 + 10% service charge and upgrade me to a family suite. I told the staff I do not need and stated in my confirmation the additional bed is FOC why is there a charge now. He said it is the hotel policy, so I told the staff if this is the case I will request for another room as the price is the same as the additional bed but he refused and said that the hotel is full and requested that I pay for the additional bed which is different as what is stated in the T&C when I book the hotel through your website. |
4 |
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Helen
Family with older children
Scarborough,
Canada
September 12, 2009
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I like the hotel because of its cleanliness and design. The room is also bright enough. |
8.5 |
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Johnson
Mature couple
Manila,
Philippines
September 11, 2009
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the magic glass at the toilet & bath room after staying at 35 different hotels in hong kong, its my first time experience that the hotel staff do not clean the room in the morning, even touch anything inside the room except replace the bath towels and shampoo and gel |
6.5 |
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Anonymous
Mature couple
Australia
September 3, 2009
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Location, interior, newness, rate per night no free Internet available like a business centre |
7 |
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Anonymous
Solo traveller
Hong Kong
September 2, 2009
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New & value for money The shower area did not have a door so the water leaks out to the toilet area floor during shower. |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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