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The Empire Hotel Kowloon
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When would you like to stay at the The Empire Hotel Kowloon?
Top
Based on
128
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Brian
Solo traveller
Essendon,
Australia
December 10, 2009
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The room was clean, quite annd comfortable. The staff were more than helpful with luggage storage and offering assistance. |
8 |
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Mr
Mature couple
Parklands, Cape Town,
South Africa
December 7, 2009
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Location is good - not far from MTR. Rooms extremely small. We stayed there for 4 nights and room was not cleaned properly. Staff dont understand English. This is not a four star hotel. |
4.5 |
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Malcolm
Family with older children
HAVERFORDWEST, Pembrokeshire.,
United Kingdom
December 4, 2009
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A very convenient location. An excellent breakfast buffet. A reliable and thorough daily room cleaning service. Also, the tidying of the room was appreciated because the twin room occupied is relatively small. A comfortable bed and a reasonably quiet room. The availability of a swimming pool. The temporary provision of certain gymn facilities on the 23rd floor, from where an excellent view of the harbour was enjoyed. The size of the room is smaller than has been found available in an equivalent hotel within the Western District of Hong Kong, for instance but this disadvantage was found to be offset through superior location. The Dinner buffet on my first Saturday night was not enjoyed and compared less well to alternative venues nearby with regard to the quality and range of cuisine, commitment of catering staff on duty and value for money. |
8 |
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Anonymous
Solo traveller
Netherlands
December 4, 2009
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The convenience of the airport shuttle bus, the location, the doorman. |
8.8 |
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Jolanda
Family with older children
Singapore,
Singapore
November 30, 2009
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Very good location, easy excess to shopping I hate the old style hairdryer in the bathroom and on the wall.. gets hot easily, takes long long time to dry our hair,worst of all no one can use the bathroom for other purpose while drying the hair!!! |
6 |
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Yu
Family with older children
Singapore,
Singapore
November 30, 2009
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The location of the hotel is very good, easy access to shopping, eating, harbour and MTR. It is value for money. |
7.5 |
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Ann
Solo traveller
lancing,
United Kingdom
November 24, 2009
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staff were helpful, bed very good, polite doorman very noisy air con,no way to turn it off no airport shuttle bus, staff lacking in infor of how kowloon station works, ie check in for cathay pacific is there and baggage drop, which is great, so go to airport unencumbered. |
7 |
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Anonymous
Young couple
Germany
November 23, 2009
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Very poor sound proof! I have been waken up by various guests when they closed their doors! And I can hear so clearly about any converstaions outside my room! It is not a good choice for light sleepers! |
4 |
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Bernice
Family with older children
Beaconsfield,
Australia
November 22, 2009
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Central location. Rooms a good size, clean and comfortable. We arrived early and staff make our room available for us to sleep. This was fantastic. |
9.5 |
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Dominic
Mature couple
Point Cook,
Australia
November 22, 2009
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Good location.Spacious reception area and fast lifts. Roms are very compact.Reception staff not helpful and not friendly.I was Charged AUD 1.73 extra for things I did not use in the room. |
6 |
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Anonymous
Young couple
Canada
November 19, 2009
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Newly Renovated Room was a bit small |
8 |
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Mohammed
Mature couple
Moerfelden-Walldorf,
Germany
November 19, 2009
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The rooms are dirty dirty and dirty. The executive rooms are not better than the standard rooms!!! Breakfast was okay. The people at the Hotel CAN NOT SPEAK ENGLISH well. |
3 |
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Priscilla
With friends
Kuala Lumpur,
Malaysia
November 18, 2009
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The location |
5 |
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May
With friends
Singapore,
Singapore
November 16, 2009
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The front desk staff proposed to upgrade my original booking of standard twin room to a suite at an additional cost of 1x my room charges with free extra bed for 3rd person and free unlimited internet. I declined the offer and was still given the room upgrade at no additional cost but without the extra bed and internet. It came as a surprise and was happy with the upgraded room. The room is clean and spacious with nice harbor view! There is no free internet in the room and it has a strong tobacco smell when I 1st stepped in. I hope they could offer free internet or charge it at a minimal cost cos their internet charges is expensive. As for the room, I hope they could at least spray some air freshener after every cleaning. |
7.5 |
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Henry
Solo traveller
Tsim Sha Tsui,
Hong Kong
November 14, 2009
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The room and service was excellent, and the location is great with only 30meters to Knutsford terace (bars & restaurants) and shopping centres quiet close. I thought the Breakfast in the morning (as I had booked not included) - but when there with a business partner for a "Buffet" was rather expensive (325 HK$) for two - better to go to a local place next time... |
8.5 |
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Mohammed
With friends
Jeddah,
Saudi Arabia
November 12, 2009
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I cam early morning at 6 but they did not allow to me to make check in althowi was comeing from a flight 11 hours and so tired.They let me in the lobby for 5 hours with my bag. The rooms are small. |
6 |
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Helen
Solo traveller
New York, NY,
United States of America
November 6, 2009
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Room was quiet and private Breakfasts were exorbitantly expensive |
8 |
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Chou
With friends
SINGAPORE,
Singapore
October 26, 2009
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good location room & wash room are really small |
5.5 |
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Wee
With friends
Singapore,
Singapore
October 23, 2009
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The staff were polite. The room is very small, pool is disappointing and it is actually quite walking distance away from the nearest MTR. The new Hotel Benito nearby is nearer to the MTR and it is cheaper too. |
4.5 |
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Ai
Young couple
Singapore,
Singapore
October 22, 2009
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The room is cosy and comfortable. |
9 |
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Axel
Solo traveller
Cape Town,
South Africa
October 21, 2009
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Location Caters to budget tourist groups. English speakers at management level only. Ignorant counter staff. Old, very small, very dark and run-down rooms. |
3.5 |
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Chou
With friends
SINGAPORE,
Singapore
October 20, 2009
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The rate was good for that location. Most of the staff was not friendly & helpful. They had given me the wrong information on booking of airport transfer and discourage us from taking. Room really some, just enough for two person. |
5 |
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Roman
With friends
Moscow,
Russian Federation
October 18, 2009
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Not bad price. Best locations. So small rooms. But for business trip this hotel is enough. |
6.5 |
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Anonymous
Young couple
United Kingdom
October 17, 2009
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Unfortunately the hotel had not received our reservation (from bookings.com) however they were very helpful in accommodating us. The hotel staff were very good and gave us a complimentary upgrade for the inconvenience. Excellent customer service. |
8.5 |
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Anonymous
Solo traveller
Korea, South
October 8, 2009
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one of the staff was so unkind, unwilling....I think he should think over why he's there and his job itself too !! I definately won't stay in the same hotel next time when I get to HK !!! |
3.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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