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281 Gloucester Road, Causeway Bay, Hong Kong, Hong Kong – Show map
Excellent location – rated 9/10! (score from 276 reviews)
Rated by guests after their stay at The Excelsior.
|Standard King Room|
|Standard Twin Room|
|Superior King Room with Side Harbour View|
|Superior Twin Room with Side Harbour View|
|Deluxe King Room with Harbour View|
|Deluxe Twin Room with Harbour View|
|Executive Superior King Room|
|Executive Superior Twin Room|
|Executive Suite with Partial Harbour View|
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395 properties in Hong Kong
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276 verified reviews
They speak your language
The Excelsior's staff speaks: English
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Sauna, Fitness Center, Spa, Massage
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in all areas and costs HKD 130 per 24 hours.
WiFi is available in all areas and costs HKD 35 per hour.
Private parking is available on site (reservation is needed) and costs HKD 250 per day.
Room Service, Packed Lunches, Airport Shuttle, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 276 reviews
Value for money
Show reviews from:
Featuring large windows and free internet in rooms, Metropark Causeway Bay has convenient stays a 2-minute walk from Tin Hau MTR subway station. It features free city shuttles and a rooftop pool.
Score from 1313 reviews Very good
Crowne Plaza Hong Kong is conveniently located a 5-minute walk from Times Square and Causeway Bay MTR. Sweeping city views can be enjoyed from the infinity pool.
Score from 464 reviews Very good
The Holiday Inn Express Causeway Bay is in an excellent location beside Causeway Bay MTR subway station and Times Square. It has affordable accommodations with free Wi-Fi and daily set breakfast.
Score from 701 reviews Good
Featuring an award-winning restaurant overlooking Victoria Harbour, the Renaissance Hong Kong is set on scenic Wanchai Waterfront.
Score from 692 reviews Very good
The staff were incredibly accommodating and genuinely wanted to please you.
Staff service Upgraded room View from room Prime location
Not very good ventilation in bathroom
location bar tender in -1F
wifi connection is poor
wifi connection is poor
all of it - and the perfect staff in the bar - good relax time !
Checking out queue was long - but was on final checkout time (12) so next time I come one hour earlier down : )
Excellent location. With big malls and subway station right next to the hotel. Check in and check out were done so fast and kindly.
Far more electricity sockets could be built......it is rather inconvenient and not up to the modern standard. More tv channels could be installed, like movie channels and local news channels. Shavers not provided...
Location, quality of room and overall hotel facilities. Good value for money! We found the Cantonese restaurant in the hotel better than a 2 Michelin star restaurant we went to in Kowloon.
The room is clean n good view
Thanks for everything be back soon to the best hotel in hong kong.
We stayed on the way back from Australia-my second stay in a harbour-view room for 2 nights. Fabulous location great views. Emails ahead of our stay were answered promptly requests confirmed. Daily supply of fresh fruit&water appreciated. Old fashioned courtesy much appreciated. Great breakfasts
Easy access to major shopping complex within walking distance F&B convenient Room is clean and comfortable Staff attentive and responsive Taxi at door step
Waiting time to get taxi to Kowloon as many taxi drivers decline Bad experience at recent stay with charges on pay TV due to wrong clicking of the program Total three charges but waive one despite appeal Not considerate on appeal as we have poor eyesight on the button to select
Too much noise early, mainly hearing next day vacuum, Smelly water during toilet flushing, it seems they recycle the water for toilet flushing,
Location, service and facilities
Price a bit high and many mass tourists from mainland china this time
The service from the moment we entered the hotel, checked in ( by the way, our room was upgraded to harbor view side) till we went into our room was smooth. We got a room as requested so we were happy... It was a luxurious location as the malls were right on your doorstep!
The AC was quite difficult to adjust, no low, med or high buttons... only on & off
The guest room was old and it smelled not good. The room is not large.
Location. At the heart of causeway bay. Airport express shuttle bus stops directly at the hotel. Clean. Friendly and excellent staff. They surprised us with a sumptuous birthday cake for my friend. Such a lovely and thoughtful gesture.
A bit old and outdated. Small size of rooms and bed. They still charge for WIFI unlike most of the hotels in HK which gives free wifi. Even in the lobby, they don't give free wifi access to guests.
Excellent location, House scent in the lobby Very good service from all sectors of staff Very good portugese egg tarts at the expresso bar
Small twin beds Not so comfortable mattresses Small tv Ordinary toiletries
The bathroom flood
The view, the friendliness & helpfulness of the staff
It is looking a bit tired. Really needs refurbishing. The smell of damp in our room
I like Excelsior because of my younger day memoir, I first visited HK in 1978 and I stay in Excelsior with our basketball school team. I brought my family to stay there so that they will know where I started in HK for my first well impressive experience.
Excellent location in Causeway Bay. Going to Disneyland, Ocean Park & The Peak was easy and quick. Room was clean and comfortable.
Checking in took 15 mins.
the facility and breakfast is OK
We don't like the location
Waiting time during check out.
Disturbance from maintenance.
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