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International Commerce Centre (0.2 miles) Elements (0.2 miles)
Show map The Ritz-Carlton Hong Kong

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Newest reviews for The Ritz-Carlton Hong Kong

  • Nils
      Germany
    August 24, 2014

    The location, the view, the pool and the rooms are all extremely nice, but what sets this hotel apart from other top hotels I know, is the genuine service dedication of the staff, especially Franziska Ludwig is one staff member to name and to say thank you for an outstanding customer experience!

    Nothing

    9.2

  • Patrachai
      Thailand
    August 21, 2014

    Assistant front manager(Japanese man) take care our family very well Thank you very much

    10

  • Michelle
      Canada
    August 19, 2014

    Services

    9.6

  • Nigel
      Hong Kong
    July 23, 2014

    The view, high standard of room,efficient staff.

    8.8

  • Benoit
      Belgium
    July 22, 2014

    Amazing view and recommended room with view on Harbour, the pool and the bar

    quite expensive and staff push to upgrade the room for more money!

    9.2

  • Jasim
      United Kingdom
    July 8, 2014

    Everything Customer service Location Food Ozone bar Room Views

    10

  • Anonymous
      United Kingdom
    June 22, 2014

    Friendly, attentive staff, stunning hotel and facilities.

    Cost. But it was a great experience.

    8.3

  • Changyun
      Switzerland
    June 4, 2014

    breakfast was excellent with amazing view of Hongkong harbour.

    The reception was very slow and we booked non - smoking room. but he trys give us the smoking room. which was a little bit disturbed

    5.8

  • Eric
      United Kingdom
    June 2, 2014

    The view

    9.2

  • Pablo
      Switzerland
    May 28, 2014

    View of Victoria Harbour and Hong Kong Skyline, very impressive. The service is very good starting from the Receptionist to the people in charge of Fitness and Swimming Pool areas, very attentive

    When the breakfast area was full, the personnel tend to get nervous and distracted but not a big deal

    9.2

  • Adalbert
      Switzerland
    May 23, 2014

    The staff are very professional and friendly. Perfect view to Hongkong island and the harbor.

    9.6

  • Joana
      Brazil
    May 21, 2014

    THIS IS BY FAR THE BEST AND MOST AMAZING HOTEL I HAVE EVER STAYED IN. WONDELFUL ROOMS, IMPECCABLE STAFF, NOT ONE THING TO SAY EXCEPT HIGH PRAISES FOR THIS MARVELOUS HOTEL! ON TOP OF ALL, THE SHOPPING MALL WITH MANY RESTAURANTS, CONNECTIONS TO THE AIRPORT BY TRAIN AND UNDERGROUND STATION CONNECTED TO THIS HOTEL.

    10

  • Mubarak
      Qatar
    May 8, 2014

    The staff are friendly and helpful The mall which is connected to the hotel is really convenient

    The rooms rates were a bit high And the room svc and restaurants are expensive compared with the portions served

    8.3

  • Mark
      United Kingdom
    April 10, 2014

    Fantastic hotel, excellent staff nothing is too much trouble for them. Best hotel we've ever stayed in. Will definitely go back!

    Nothing

    10

  • Anonymous
      United Kingdom
    April 3, 2014

    The staff were excellent, rooms with superb views.

    A lot of construction work around the area!

    10

  • Chiew
      Malaysia
    March 16, 2014

    View..

    7.5

  • Thamer
      Saudi Arabia
    February 27, 2014

    its like liveing in the sky the best hotel ever stayed in my life i don't think any thing can match it اجمل تجربه فندق بحياتي

    What's not to like ! there is no compression with any other hotel .

    10

  • Anonymous
      United States of America
    February 6, 2014

    Recommend 100%

    10

  • Anonymous
      Russia
    January 27, 2014

    view

    location

    9.2

  • Abdulrahman
      Saudi Arabia
    January 23, 2014

    Its hard to get in and get out of the hotel

    8.3

  • Xu
      China
    January 23, 2014

    Service is perfect. The service person is waiting for you at lobby and can check in for you at the room. Once they realize the next day is my birthday, they prepare a birthday cake for me. So sweet.

    9.2

  • Theunis
      China
    January 23, 2014

    Fantastic view, this is experiencing Hong Kong in a unique way, definitely a bucket list must do.

    Our site was on the small side, but wow the view from the 110th floor made up for it. Looking for something to criticize? Difficult, but ok, the food range in the club lounge is somewhat limited.

    10

  • Deirdre
      Hong Kong
    January 21, 2014

    I didn't like that our booked room was not available at check in which was late afternoon. We were given an alternative but no consideration for accepting the alternative.

    10

  • Anonymous
      Hong Kong
    December 30, 2013

    We arrived at 4:30pm and the room is still not ready for check in, was told to wait for another 30 minutes, and turn out to be 50 minutes, normally other hotels would offer late check out or other compensation service, but we didnt get any of these offer this time.

    8.3

  • Zhuoyue
      China
    December 23, 2013

    service and atmosphere

    10

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