The Royal Pacific Hotel & Towers  

Easy access to waterfront mall, ferry terminal and ocean terminal, Very good pillows and linens on hard beds. We did receive an upgrade to the top floor due to unavailability of lesser units (we arrived around midnight). When we arrived (Airport express train was very fast, then taxi (no free shuttle as indicated on the internet)) we did not have Hong Kong money. The concierge prepaid the taxi and we reimbursed him after check-in and money exchange - very helpful!

Layout is very confusing, as was access to next door mall (Harbour Center) which provides massive shopping and restaurants, albeit very busy. View could have been much better and the towers are not really towers, being much lower than the building across the driveway. Attached shopping mall (an "outlet mall") was very small with few shops and very few restaurants. We were on the 22nd floor but the elevators only go up to 21with one additional flight of stairs to contend with. The beds are typical by Chinese standards but very hard by us standards (like a box spring). Slippers and personal accessories like combs provided are basic, but much lower quality than top hotels on the mainland (us does not even provide many of these).

Good location, good value for money, good breakfast, staff very friendly, free Wi fi.

Location is wonderful to go anywhere. The room is comfortable with beatifula views.

Good location, close to Ocean Terminal shopping area. Free wifi was good but a bit slow. Good view from the room.

Accommodation in Hong Kong is very expensive so we knew the room would be pretty small. But it wasn't well designed - it was an odd shape so we lost valuable space that was pretty much unsuable. There weren't enough power points in the room and I had to use my hair straightener in the very narrow "corridor" of the room where the lighting was poor. The bed was insanely hard and we woke up in pain every night. We stayed in the Standard Double Room for 4 nights and we were very happy to leave at the end of it.

Fantastic hotel with excellent shopping facilities nearby. I would definitely stay there again.

The room is really too old....

the free wireless and the Satay Restaurant

outrageous and frankly, very silly charges for using the business centre. wireless access is free and excellent from the rooms but if you need to use the business centre to print a document, like a boarding pass, they want to charge $40 for using their computer and $10 per page of print. I refused these crazy charges and walked down the road to the Marco Polo where they did all for free - and I wasnt even a guest. That's where I will stay next time.

The location is so convenience. The staffs were very helpful and polite. We originally booked 2 rooms for my family of 5 including 3 young children. When we checked in, they upgraded us to a luxury family suite w/out additional charge. The suite was so big and clean, which even allowed us to greet our visitors in the living room. We were very happy with our stay. I would highly recommend Royal Pacific Hotel & Towers.

The location is very good. It is connected to the China Ferry Terminal.

The rooms are too small, in the website they have written that the rooms are big but it is too small, the bed just fit the room. small beds as well.

Location.

Small rooms. Old and filthy furniture, curtins and carpet. For a four stars hotel you'll expect better quality.

perfect location! very clean and tidy! there's even coffee and tea to drink in the morning, and refrigerator to put milk and other stuff. really nice staff, helpful and generous.

only problem- the room is really small... not enough space even to open the suitcase if needed

Location is perfect, almost in front of the river, if you are lucky enough you could have a room with views to it. The room was small, but we were already expecting that, given that the average room in Hong Kong's hotels is rather small. 5 minutes walk to the nearest mtr subway station, 2 stops from Kowloon and 10 minutes walk to the river, Staff was ok, not very helpful because reception was a bit crowded when we check- in and were in a hurry. They offer a shuttle bus service to the airport at 130HKD/pp, however there is a bus stop (bus number a21) in Nathan Road, at around 7 minutes walk from the hotel and costs 40HKD/pp, it will take around 40 minutes to get to the airport.

Breakfast was not included in our rate