The Royal Pacific Hotel & Towers  

Easy access to waterfront mall, ferry terminal and ocean terminal, Very good pillows and linens on hard beds. We did receive an upgrade to the top floor due to unavailability of lesser units (we arrived around midnight). When we arrived (Airport express train was very fast, then taxi (no free shuttle as indicated on the internet)) we did not have Hong Kong money. The concierge prepaid the taxi and we reimbursed him after check-in and money exchange - very helpful!

Layout is very confusing, as was access to next door mall (Harbour Center) which provides massive shopping and restaurants, albeit very busy. View could have been much better and the towers are not really towers, being much lower than the building across the driveway. Attached shopping mall (an "outlet mall") was very small with few shops and very few restaurants. We were on the 22nd floor but the elevators only go up to 21with one additional flight of stairs to contend with. The beds are typical by Chinese standards but very hard by us standards (like a box spring). Slippers and personal accessories like combs provided are basic, but much lower quality than top hotels on the mainland (us does not even provide many of these).

It was a great stay. The room is clean, comfortable, and welcoming.

Good friendly staff .

Location to China ferry

Standard rooms tired and very small

Hotel is good and good location. Only prblm is bed is too hard and room is too small

Good hotel in Kowloon district. Good location, clean and comfortable rooms with panoramic windows. Value for money!

1.The view out of window is nice, because hotel locates beside the Kowloon Park which is large and green. 2.Location is good for shopping. It is beside Harbour City shopping centre.

1.The aisle out of the room smell bad. The air is not fresh for two days I stayed. 2.The facility of bathroom is quite old. ex.Shower becomes rusty. This part does not meet the standard of 4 star hotel. 3.Only 4 lifts for 22 floor hotel. It is definitely not enough. Many guests waited for lifts for long time. 4.Air-conditioner has a problem that it can not cool the temparature below 26 degree Celsius.

Location

Lack of umbrella in a room, lack of suovenir hotel paper bag; lack of iron, lack of sweets in mini bar like cookies.

Location. I was told there will be noise every morning 10 to 18 o clock but it starts everyday 8 o clock, I wake up every morning like in war zone!

Bathroom setup was like cheap cheap motel.

Excellent location. Friendly and helpful staff.

At breakfast, the staff sat me near the dirty dish clearing and stacking area; very noisy. I also had to get my own coffee.

Location is good

The room is smaal and not clean

Friendly & professional staff, with everything that Kowloon has to offer right on your doorstep. Good sized room for a reasonable price, the add- on breakfast option was well worth it!

Location and service