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Property Highlights

Places of Interest:

Hong Kong China Ferry Terminal (0.2 miles) Kowloon Park (0.2 miles)
Show map The Royal Pacific Hotel & Towers

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Newest reviews for The Royal Pacific Hotel & Towers

  • Antoinette
      Philippines
    September 16, 2014

    The room was clean and comfortable.

    The lobby was too crowded and the entrance at street level was full of smokers who littered the area with their cigarette butts.

    7.5

  • Guido
      Italy
    September 1, 2014

    Clean; good position for taxi, ferry, walk on Canton Road; modern furniture; good staff; in the same building with the ferry terminal, so there are several shops and coffee in the same building; restaurants in the same building.

    The metro station is some minutes away; the breakfast is expensive, making more convenient to walk inside the ferry terminal and have your own breakfast separately; the air conditioning in the lobby is too strong.

    8.8

  • Mohammad
      Kuwait
    August 27, 2014

    Good location.

    Value for money. small room.

    5.4

  • Melanie
      Australia
    August 15, 2014

    Fantastic location. Modern hotel with great facilities. Good sized rooms with all mod cons. Friendly and helpful staff.

    There's nothing not to like about this hotel. Great value for money.

    9.6

  • John
      Australia
    August 11, 2014

    Great room in best location for harbour views and it's various activities.excellent breakfast.Helpful staff.

    Nothing

    9.2

  • Ma
      Philippines
    August 5, 2014

    clean room and comfy bed. good location. friendly staff.

    none.

    10

  • Sun
      China
    August 4, 2014

    nice location and good value

    quilt is a little wet.

    7.5

  • James
      United States of America
    July 31, 2014

    Location

    Rates are not fixed

    8.8

  • Anonymous
      Malaysia
    July 31, 2014

    Location, room, internet all good

    Some staffs' attitude when asking for room service. There was no menu on the room so I called for it. I was told I was getting a favor since they don't serve food to the wing area of the hotel.

    6.3

  • Annette
      Philippines
    July 29, 2014

    Location

    Rooms were too small

    7.5

  • Chee
      Singapore
    July 27, 2014

    The location was great . A stone throw away from the Harbour city and 5 mins walk to Tsim Sa Tuay MTR. As it tucked away from the bustling district of Canton road , we like the privacy quite a lot

    We went to the cafe and was a bit surprised by the final bill of HK$500 . We had a few coffee, tea, desserts , ice creams but felt the final bill seems unreasonable especially after having a great lunch at the famous Fu Lam Moon Restaurent for marginally higher bill . The state of the facilities definitely need upgrading for a 4 star hotel .

    6.3

  • Hark
      Malaysia
    July 25, 2014

    location, room size, non-smoking

    prices of room and lack of appreciation of repeated customers

    7.5

  • Chee
      Malaysia
    July 20, 2014

    This is my second stay in the hotel. Like everything about the hotel. The location... Free Wifi in both room and lobby, the adjacent Shopping Complex (Harbour City), MTR, Atmos Cinema, Ferry to Macau, eateries be it restaurant or "Char Chan Teng", famous roadside curry fish ball, the friendly and courteous staff especially Max who gave me professional service including upgrading me to a suite room.

    Nothing as it was a pleasant stay!

    9.2

  • Lamlam
      Hong Kong
    July 20, 2014

    staff service is very good and professional

    blanket is not clean enough, too much noise from tourist

    7.5

  • Maria
      Philippines
    July 20, 2014

    I appreciate the upgrade with good view. Thank you!

    Need for a ramp for suitcase between lobby and elevator.

    9.6

  • Susan
      United States of America
    July 17, 2014

    Staff was great.

    9.2

  • Chan
      Malaysia
    July 16, 2014

    Very friendly and helpful staffs

    Too noisy from others traveler guest while waiting at the lift lobby.

    8.8

  • Anonymous
      Hong Kong
    July 14, 2014

    location

    front desk staff looks impatient and not very polite

    9.2

  • Wai
      Singapore
    July 8, 2014

    I think we were short changed at the beginning. It is precisely when booking, I made sure to read the details and it mentioned that the room was 33 sq metres. But instead when checking in, the room is I believed even less than 25 sq meters. We felt cheated. Upon my husband's insistence, I called the front desk and what shocks me was that they insist that the room assigned to me was correct. The room description mentioned a separate shower and bath, but what I got was a bathtub with shower and the room has a big pillar in side. The whole room feels so tight. I am very sure that it was less than the 33 sq m. But still they insist until I almost raised my voice and then they reluctantly changed my room and it was then that it was the size as booked. I am really disappointed with the hotel's attitude on this. Otherwise, everything about it is good. Please be wary of this. Do not be shortchanged. Moreover the hotel isn't fully booked. A 5 star hotel should not do this to their customers. It is a shame.

    7.1

  • Olga
      China
    July 8, 2014

    The location is great, 5 min. walk from Harbor City, not far from the railway station. The staff is friendly and try to do their best to make you staying at the hotel nice. The facilities are excellent. I enjoyed staying at this hotel very much. Would recommend it my friends. One of the best hotels in the city.

    I didn't have any negative things while staying at the hotel.

    9.6

  • Eng
      Malaysia
    June 28, 2014

    The room was very comfortable and big.

    10

  • Lynette
      Philippines
    June 27, 2014

    Location

    Room too small and lacking in amenities

    7.5

  • Anonymous
      New Zealand
    June 26, 2014

    Breakfast, complimentary slippers - bathroom

    The staff, the gym, lack of swimming pool although I was told by staff that there was one, prices (especially at the Pier Bar - food was extremely expensive and rubbish), and the location.

    5

  • Lu
      New Zealand
    June 24, 2014

    Service is very friendly and warm

    The sea view is not good enough

    6.7

  • William
      Vietnam
    June 24, 2014

    I've stayed at the Royal Pacific many times over the past 12 years, but had not been in HK overnight for about 4 years. It's always been the best, most convenient hotel in Kowloon for me and this last stay was at least as good, if not better than any I can remember. These people know their business!

    I can't think of a thing.

    9.6

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