I was very impressed by the attention we received from the staff at breakfast even though it was presented as a buffet. They were friendly and courteous to the point of being disarming. The breakfast itself was excellent with a good selection which changed from day to day.
The beach was exceptionally beautiful and was kept clean. The landscaping was very pretty. The bed and pillows in our room were very comfortable, and there was ample space in the dressers and closet to keep clothes and personal items.
The staff at the reception were very helpful and patient and answered our questions adequately. The beach towel service was good and the staff were friendly and helpful. Some of the towels are a bit worn, though, and could do with a change.
We had a room with a pool view and it was close to the beach which was wonderful and convenient. However, that meant we were close to the entertainment at the beach bar which was rather loud.
The meals served at the beach bar could be improved. I only ate there twice, because one meal I ordered did not correspond to the menu, and to my surprise, considering the reputation of the hotel, the bread served was mouldy. I informed the server about the mistake in the order and it was quite promptly corrected, and an extra drink was provided on the house, which was nice. However, I did not get a chance to inform the server about the mouldy bread as he seemed to be in an awful hurry, and rushed about from table to table. The entertainment which was provided at the beach bar that day was, sad to say, also extremely and unnecessarily loud and not very good. All in all, because of this negative dining experience on the day we arrived, we did not get a good first impression of the hotel .
The second meal I ordered at the beach bar on another day, a local dish, was unfortunately too salty. I was able to compare the quality as I had tried a similar dish at another establishment earlier in the week which was very good.
We booked two rooms and the sofa bed in one of the rooms was broken and so we asked for another room, but lost the space and the view. The blinds in the twin room we were assigned unfortunately did not afford too much privacy, especially when the lights were on. The sofa bed in the other room was also not very comfortable.
The rooms were well cleaned every day, but the towel service in one room was inconsistent. On one day, we didn't have bath towels replaced and had to request for them twice. On another day, the hand towels were missing, so we made do.