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Newest reviews for Hotel Excelsior

  • Edwin
      United States of America
    July 10, 2014

    The staff was great. Courteous and professional. The complimentary breakfast was good also

    The cleanliness and state of the room. The bed were like board and they made so much noise with any movement on the bed. There was also a strange odor due to the "river" or drainage area outside of the window.

    4.6

  • Hugo
      United Kingdom
    May 12, 2014

    value for money.

    a male oldish recepcionist was very suspicious of everything. didn't make me feel comfortable.

    7.1

  • Ahmad
      United States of America
    March 3, 2014

    The location is great, right in the center of Tegucigalpa. My internet connection was good. Breakfast was good with the exception of somehow they are not able to provide bread or provide it ontime to have it with your breakfast!

    NO Casino. The casino has apparently been closed for nearly 2 years, eventhough, all of thier advertisings indicate having a casino! Bathrooms have mildew all around the tub area. Water flow and hot water is very poor. Rooms with windows facing the adjacent "river" have a very bad smell. Customer service is so so. Staff seems very nice, but lack proper training to respond to guest needs. Property looks very old and tired.

    5.4

  • Peter
      Australia
    December 5, 2013

    The room had all the facilities we would expect, fridge, kettle, safe, hair dryer etc

    Nobody spoke English and we had just arrived in Honduras. In a 4 star hotel in a capital city we expect some level of English or some effort to help us. When we asked if they had a map the receptionist said " computer"

    6.7

  • Julio
      United States of America
    October 31, 2013

    Location, price, and breakfast was good, helpful staff

    pool was empty, elevator is narrow and small, hard to maneuver my bags from the elevator

    9.6

  • Ian
      United Kingdom
    October 19, 2013

    The room was clean, tidy and quiet at night. The staff were very helpful when directing M&S towards the centre of the city. They have a cab driver always on hand, so getting around was never an issue.

    Not too much at all. Maybe providing maps of the local area if we're being picky.

    9.2

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